Can't say much at the moment but I have had a major warranty claim with some new genuine parts which were damaged during manufacture, and have had a VERY quick response and resolution on a most professional level both with the dealer parts department and their advisors/ higher ups after Emailing photos and a report. When I say quick, it was less than 24hours.
Lots of $$$ were involved and the end result is most satisfactory, so THANKYOU to the dealer involved,(A hint they are in VIC) and particularly the parts team there.

I will be able to fill in the gaps at a later stage but thought I'd post this up to add a bit of support to an organisation that yes does have its ups and downs like any other car manufacturer, but overall comes out way ahead of other 'leading' brands of vehicles sold in this country for parts and product support....If only there were MORE dealers/ parts networks. (ARE YOU LISTENING LR????)

JC