Life of Puma Rear Diff's

My 2010 90 rear diff has failed after 50,000km. It has been quiet until it started making terminal sounding noises. The 90 has done no hard work, no heavy towing and no significant offroad. The car is stock standard and serviced on the dot by dealer.

Dealer says one of the pins has fallen out. What annoys me most is the dealer implying that it was something I had done to cause this. When I suggested that there were known problems with these diffs I was even more annoyed when he said they had never had any problems with diffs and that they were "bulletproof" :mad: I will wait to see what transpires but after todays discussion I am half expecting them to say they wont fix it under warranty.

They are also saying they think there may be damage to the transfer case as a result of the diff failure and this needs work as well! I find it hard the believe the diff failure would cause damage to transfer case. Driveline has always been a bit noisy so the transfer case issue if there is one is probably an unrelated issue.

Apparently they have the parts in stock (I guess just in case one of the"bulletproof" diffs fail) so hopefully it will get sorted pretty quick.

Mate, as you can see this is a known problem, landrover have re-engineered a heap of diffs and will change yours no questions asked if under warranty. The person you were speaking to clearly demonstrating their limited knowledge on this subject and or vehicle type. Find someone worth talking too.

except for the fact that most of the problems are in the 110,s that run the P38 type diff, the rear diff in the 90 is different and is Rover type, these are much less likely to fail. Plus when you upgrade them to Locker, shafts ect they can handle a fair bit of abuse on 32/33's

My puma 90 is back on the road again. Complete new diff installed under warranty :)

No arguments needed in the end. Hopefully this one survives more than 50k. Given that it was one of the pins falling out and that it is a different diff to the 110 pumas hopefully it will be a one off incident.

had a pin almost fall out on a 30k old puma 130 front diff, same as a 90 rear diff.

replaced under warranty as soon as customer felt the horrendous backlash, and got me to take a squiz through the fill hole with a torch....:o.

just what has happened to quality control???? its not uncommon to hear this story across most manufacturers now, toyota, nissan etc included.:(

jc

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Originally Posted by justinc

just what has happened to quality control????

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Accountants

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Originally Posted by clubagreenie

Accountants

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you'd think through, between all the associated cost of building, particularly staff; and then the cost of fixing, and fixing, and fixing, and fixing after the sale would out weigh profits. That is unless it cost them 10K to build a car they then sell for 60K.

For interest I might see if the dealer is willing to give me a total cost of the warranty work to date. What they have actually handed LR to pay. Don't think I'll get very far but don't wish to waste people time for something that doesn't matter either.

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Originally Posted by newhue

you'd think through, between all the associated cost of building, particularly staff; and then the cost of fixing, and fixing, and fixing, and fixing after the sale would out weigh profits. That is unless it cost them 10K to build a car they then sell for 60K.
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I suspect that the current situation is something like this - "Salisbury axles have become unavailable - we have to find a replacement. Luckily we have one alreay in production. The P38A has a diff that is rated to handle this power and torque, and is trouble free in the P38A, which has a lot more power (not used all that much offroad or for towing, and maximum weight is less, but should be OK as a stopgap - the Defender will be replaced in a couple of years anyway). "

John

Hmmm after reading this thread and another about puma reliability I think I will pass on an 09 Defender with less than 30,000kms on I was interested in. It appears to me, this just isn't an isolated problem, it is very common and once they are out of the warranty period it is time to off load it. Very disappointing:(

Pawl
If you like, want, need the vehicle buy it, if the worst you have to do through the course of ownership is replace the diff with something more suitable you are a lucky man.

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Originally Posted by pawl

Hmmm after reading this thread and another about puma reliability I think I will pass on an 09 Defender with less than 30,000kms on I was interested in. It appears to me, this just isn't an isolated problem, it is very common and once they are out of the warranty period it is time to off load it. Very disappointing:(

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