Warrenty period nearly up

To the best of my understanding,

warranty work and associated parts only carry a 12months warranty.

manufacturers warranty ends at the 3 year mark and that includes any parts used to replace those that may have failed or has up till now.

the new Australian consumer guarantees last a "reasonable" time.

costs you a court case to define "reasonable" :D

Final Warranty Work Hands Washed

I had an inspection done at an independant LR specialist before taking our defender to Trivetts at Parramatta to get the items fixed under warranty. The inspection was carried out by one of Trivetts previous head mechanics which had left to set up his own business quite some time ago. I trust him.

When I went to Trivetts they explained away some of my issues I had as not being required to be done but had reset the fault codes. I did get a tiny issue with the passenger door fixed which took them a few minutes, that was the second visit for this item to be attended to after having the vehicle in the dealership for approx a week for that and other work.

When I told my mechanic that Trivetts had reset the codes he said the fault with the shuttle valve would come back. This costs > $3000 alone without looking at the rest. He explained that Land Rover only pay the dealership about .6Hr for any warranty task required. So warranty work would not necessarily be a high priority.

Am I happy, no. But would prefer to give Trivetts at Parramatta a wide berth as last time they touch our truck they gave me it back with the rear diff drain plug one thread from falling out after replacing the diff. Lucky I spotted the leak.

My next visit I was told by the head mechanic at Trivetts 'We would have fixed it, if it fell out'. Cold comfort if I'am out in the scrub with the family.

They sent me a warranty survey to fill in at the end of warranty.

I'm thinking whats the point. -use the Bush Telegraph.

Quote:

Originally Posted by FLINTSTONE

He explained that Land Rover only pay the dealership about .6Hr for any warranty task required. So warranty work would not necessarily be a high priority.

Really??
Most major LR dealerships survive on warranty work.