Geez, I've never seen an angry Digger - probably don't want to...:D
Melrose is far enough away to be able to get your smile back, hopefully the dealer will have sorted all the issues by then. See you there.:)
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Geez, I've never seen an angry Digger - probably don't want to...:D
Melrose is far enough away to be able to get your smile back, hopefully the dealer will have sorted all the issues by then. See you there.:)
Mate your fine, the same place refused to look at my 94 classic as it was too old, I have called them a couple of times for prices on parts I have needed in a hurry, I have never bought anything from them.
Don't stress :-) look forward to Melrose and have fun for me too as it looks like I won't make it this year.
Don't feel bad Digger, I had issues with a Perth L/R dealership, and in the end wrote a letter to LRA, that was 14 yrs ago, im hopeful that the letter may get found by Australia post and delivered so I can get a reply.
I cant bring myself to believe that LRA would just fob me off like they have to many many others, but as the years pass I am thinking Australia Post did their job and LRA are just a bunch of *******.
Cheers Ean
Same dealer here as Digger uses and been reasonable so far (touch wood).
My D4 is just having a sleep over at Basils For the last week, so when I collect it I will see how the work went.
I dropped it in for a couple of simple warranty jobs and to have them check the windscreen fitment as it seems slightly lower than the original.
According to the AULRO valet service which collected my vehicle it's running nice and the jobs are done...
Digger, I think it would be well worth trying Mac's, you've probably seen my good news stories on them including the way they rectified the one mistake they made on my defender so I won't rehash them.
The difference I've had with them with things like seals, etc as you described is I'll ring up and say such and such is wrong can I do X to fix it or will that void warranty - their response has always been to just fix it and when you can get here we'll do it properly.
For the significant savings on regular service costs at Mac's compared to the other mob I reckon the 5 hour drive would be worth it. When it comes to loan cars on the one occasion I forgot to ask they just pulled a car out of the used car yard and gave me the keys for the day.
We're now getting both my 'fender and the folks D3 serviced there and are still very happy customers. If you do decide to go there ring and talk to Angus first and fill him in on the drama's you've been having. This is a dealer principle that offered to take a sensor out of his own defender to get mine back on the road.
So, Mr Digger....
You had time to kill...
You were at THAT dealer...
You were a 5 min walk from me...
Do you drop in? NO. Do you write, call, text, smoke signal? No.
I am hurt, the ache in my heart will not fade. I would have even paid for the coffee...
Oh, and btw, do you want me to have a word to them when I pick my car up? There is a nice looking black 90 sitting there for the past few days, I am sure they would lend you...
I will say HI to Paul for you this arvo, if you like.. ;)
Chances are he wasn't in the best mood for socialising. Understandably.Quote:
Originally Posted by Basil135
Hi DiggerQuote:
Originally Posted by digger
I can recommend PCB and he can do the warranty items although he says he can't sign the corrosion check so you'll need to take it to a dealer at least once a year for a service if you want to have the corrosion check signed for free.
Alternatively get the warranty items fixed by the dealer on a separate occasion to a service and insist on the free loan car you are entitled to. Then if the warranty items aren't fixed tell them to hang onto your vehicle overnight or over the weekend and you take the loan car home and bring it back the following evening or when they have fixed it. This has worked for me and I think it has been an incentive for them to resolve the issue while I am driving around in their loan car
Cheers
Anyone can do warranty items but you pay for them unless it's an authorized Land Rover service agent.Quote:
Originally Posted by BlueWagon
If PCB can't sign off the annual corrosion inspection, then I doubt he's a LR agent.
and here we are.... I am still waiting for a call back about the seal!!!
:mad:
still driving about with half a seal on my back door...
no answers to my emails (two of them).. for a "top level" service provider they missed some of the meanings of the words I believe...
glad I didnt get a mazarati !
Im very disappointed actually,,