Where sick individuals rub the wrong indicator....
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Where sick individuals rub the wrong indicator....
If you deem it so although I have no idea where to look or how to use a blog!Quote:
Originally Posted by Pedro_The_Swift
You are the "mod Father" after all. - if I argue I'd likely wake up with a horses head in my bed!!
I've had my Defender 10 months now and covered 20'000 km. Quite a lot of this (5000 + km) has been heavy off road with approx 700 kg in the tray.
I haven't had any problems and its been a solid and reliable performer. I think I'm going to get the 15 years I planned on out of it!
I would respond to these allegations, however, anything I say or do will be taken down and used against me.Quote:
Originally Posted by Tombie
Sent from my GT-I9505 using AULRO mobile app
after reading all your woes I feel a sudden wave of sympathy,,Quote:
Originally Posted by digger
so maybe just a pony:twisted:
Digger, just read that thread in full,...jeez, that is a pretty good recommendation from Solitaire I reckon. Glad Bear is now well, & that you had a happy ending.
Were you able to detect any difference in the performance of the replacement engine, compared with the original when it was on song?
Pickles.
I think there is, but the Minister for War and Finance doesnt think so!!Quote:
Originally Posted by Pickles2
It runs well and I cant compare fuel usage as its a new motor so needed to loosen up.
(I keep a record of all fuel and mileage in Bear from when I collected him.
It has date, mileage, C per litre, how many litres and where filled. Its just in a small notebook. I add a small "T" if I have been towing for more of that trip than not or been towing heavy loads.. just to help keep track.)
As for Solitaire - I was willing to bag them when I wasn't happy, and even contemplated using another dealer (there are only 3 in SA) but the turnaround as far as I was concerned was very marked.. and now same as I am willing to bag 'em, I'll praise good service etc... and sometimes its simple stuff, the phone call telling me where it was up to, whether good or bad, and honesty, I asked questions and got no bull **** answers just a simple answer or if they didnt know they said so and rang me back when they did...
this is A grade stuff. I have dealt with Louis and the service manager Michael, both seem to love the marque, not just employed by the company but fans of LR/RR.
An example of how this showed through is when Louis made a comment about the 51 grille I had picked up on the way down for a service that was in the back. Knowing its a '51 grille for an 80" doesnt sound like much on here but in the real world its an enthusiast that spots and knows it.
G'day Digger,
I'm glad it's all worked out for you. It is frustrating when companies are supposed to provide customer service and don't, but it is fantastic when it is rectified properly and the service returned.
Nathan.
Taking Bear in this morning. If you head past LR serviceQuote:
Originally Posted by Basil135
just remember which side is OK to pat please Nigel!!
(It's like an Echidna. You can pat his tummy, no worries..
But the other side? ) :twisted:
My wife and I have had a few dozen Defenders pass through our hands and we have always dealt with independent specialists.
However, a few years ago I had a mental aberration and for some reason I cannot now recall I booked a Defender in to our local franchised dealer. I rang the service desk and quoted a part number for them to order in for them to fit on the appointed day a few days later.
I dropped the Defender in, and later, in a suspiciously short time they contacted me. They told me I would need a particular part. Yes, this was the part I told them I needed, even quoting the part number. They said they did not have one in stock and would have to order it, could I come back in a few days? And they wanted to charge me for their time!
Never been back since as I remembered why I go to independent specialists!.
Bob.
The Yak.