Defender ordered - now dealer says deal has changed

Quote:

---

Originally Posted by Grumbles

That is a pleasant response from LRA except for one thing. Yes - they apologized and yes, if they enact changes they - both LRA and the xxxx Landrover dealer - will make money riding on the corrections to the sales approach learned from your poor experience.

BUT - they should have offered you some sort of tangible "make up" with the apology.

---

Maybe they think that Defender owners are like Defenders - will just keep plugging along regardless of obstacles.

Quote:

---

Originally Posted by cuppabillytea

I second that. A flight to Melbourne would have been nice, and an estimated 4 tanks of Juice to get you home as a sweetener.
It Takes more than a Kick up the quoit and a couple of heads rolling down the driveway, to change a business's culture.
Cheers, Billy.

---

Hey maybe a visit from All-Aussie Adventurer Russell Coight might get them to straighten them up and fly right.

:Rolling::Rolling::Rolling:

Quote:

---

Originally Posted by Bytemrk

Guys,



A friendly reminder that we don't name and shame anyone one here.



If you've forgotten the conditions of access to this site feel free to take a read:



http://www.aulro.com/afvb/rules-guid...ccess-etc.html

---

Anyone who has come within cooyee of LR dealerships in Qld probably has a pretty good idea who this thread is about based on the attitude problems of the LR sales team at a certain dealer.

Cheers

I must say my dealing with the same dealer for both VW and LR has been exemply, it helped with the LR that the salesman was an ex LR mechanic. Gave me some good advise on mods etc ;)

I am surprised that manufacturers and dealers don't actively monitor forums like this

Quote:

---

Originally Posted by AndyG

I am surprised that manufacturers and dealers don't actively monitor forums like this

---

What makes you believe they don't [emoji41]

If they do you would have expected El Ray to have got a proactive PM

Quote:

---

Originally Posted by AndyG

If they do you would have expected El Ray to have got a proactive PM

---

CBF factor at play possibly?

Quote:

---

Originally Posted by Toxic_Avenger

CBF factor at play possibly?

---

Hey can I ask what CBF stands for?

Can't Be ****ed