warranty question

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Originally Posted by weeds

Maybe I haven't pick the the sequence of events.....have you been back to the supplier......what have they offered, have they had a chance to fix??

Which one has failed, surely both haven't failed.

Plenty of clutch masters and slaves have failed shortly after install, I certainly experienced it.

Either way it's not a show stopper.....I drove my defer from Canberra to Brisbane without a functioning clutch........

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all failed, they don't want to know about it, as I said department of transport and machinery people first, mate if I told you the amount in 5 years you would be shocked someone like mr automotive need to open a shop up in cairns someone will die up here one day I also drove my defender back from near Adel's grove to Doomadgee then to Burketown
finally to Normanton before I got it fixed middle of summer you cant compare it. bit different here the bush is a bit more dangerous then Canberra cheers

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Originally Posted by AndyG

Dazza,
So if the part was a bit exotic, for example an Ashcroft Lsd, you would prefer to source it yourself, with the appropriate pre paid deposits etc? Rather than the customer doing the leg work.
Understand and agree 100% re LR parts and equivalents

Regards
Andrew.

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For parts you have just mentioned, I'm fine either way, a customer can source from Ashcroft or me, plenty of customers buy direct from Ashcroft and get me fitting it all.

Other "out of the ordinary parts" I'm fine with customers chasing up and buying what they want and getting me fitting it, things like a LED lightbar, the difference between one and another sometimes is only what the individual prefers the look of and nothing more. Things like accessories are great when customers do the leg work, ya can spend days finding the right thing.

Regards
Daz

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Originally Posted by mudder110

you blokes should be held responsible for your work, and the parts you supply, people die on our roads every day I wonder how many from **** part failures.

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I must assume when you say "you blokes" you are in reference to a particular repairer and not a reference to mechanics or repairers in general.

I wonder how many fatalities have occurred through non tradesman people working on motor vehicles.

Just as info and nothing more...
I take pride in my trade, the quality of my workmanship, my knowledge and enthusiasm I have for the Jeep and Land Rover brands I work on. Although working for yaself can take its told, I do overall enjoy what I do and try to mix my jobs up a bit, I'm pretty well always doing something different and often new. I can prolly say the above comments also applies to any repairer that comes on these forums and maybe some other specialist repairers (is it not the reason why they picked their brand?)

I sometimes take offense to people (that sometimes are arm chair mechanics) that have a crack at the motor vehicle repair industry or mechanics. Generally most tradies have learnt (or should have) all the basic stuff that gets thrown around in forums such as here, some of the light bulb moments for some were learnt as basic mechanical knowledge for a tradesman.

While I have some great contacts and dealings with other repairers within the motor vehicle industry, there are plenty of very dodgey people out there, I spose any industry is like that, I just dont know as this is the industry I am in.

My own reason (and I'm sure other repairers think this as well) for using better quality parts is in general they fit better. Even stupid items such as TD5 cooling hoses and water pumps, the Britpart hoses are that little bit harder to fit than the genuine ones, the cheap water pumps are rubbish to fit, yet the QH branded water pumps are fine and is what I often use if I cant get genuine.

Owners will sometimes go for that cheap brand where the better quality but still non genuine is only a few dollars more and will be far easier to fit.

No flame intended, there are plenty of non trades people out there who's mechanical skill exceeds that of a trades person, my dad is one of them, he is true to the saying "Land Rover, turning owners into mechanics for over 65 years"

Regards
Daz