Me too, that's why I'm heading in there tomorrow. Most of the time I'm dealing with one of the service managers, who only give general descriptions. This morning they called me and I spoke to the mechanic working on the vehicle, he wanted to know how the Ashcroft coupling worked. I guess that was before they inspected the clutch.
When I dropped the vehicle off last week, I did tell one of the managers that it had the Ashcroft's Kit fitted, and explained how it worked, sounds like he didn't pass that info onto the guys working on it.

