Thread: Anyone else spotted rust in their Puma Defender?

Originally Posted by nate_110

Mate I'm also in newcastle and use the obvious dealer - am in the middle of chasing this rust nonsense up as we speak. Defender is 2 years old, rust found at both annual checks. Stuffed around after service manager left then they didn't have an approved repairer. Corrosion warranty is 6 years (as long as its had its annual inspections?), so don't take no for an answer and hassle them 24/7.

Sounds like the Newcastle climate isn't friendly to Fendas! As I mentioned in my first post I have always thoroughly washed my vehicle after every beach run. With the exception of the last few months though we do have a fair bit of rain....

Wonder how many other warranty claims for rust the local dealer has had? My report was lodged with HQ last Friday, I'll give them two weeks to address it then I'll be sending weekly emails until it gets sorted.

I also wonder what the legality is of the warranty being conditional on annual (paid) checks. Especially given that issues are being picked up in these checks and not acted on.

I was told by the main stealer here that to be a claim under warranty there had to be actual holes in the metal sorrounding the alpine windows. A bit of bubbling doesn't count apparently.....
AlanH.

Originally Posted by ATH

I was told by the main stealer here that to be a claim under warranty there had to be actual holes in the metal sorrounding the alpine windows. A bit of bubbling doesn't count apparently.....
AlanH.

Your dealer lied to you...

Originally Posted by Mjt084

Sounds like the Newcastle climate isn't friendly to Fendas! As I mentioned in my first post I have always thoroughly washed my vehicle after every beach run. With the exception of the last few months though we do have a fair bit of rain....

Wonder how many other warranty claims for rust the local dealer has had? My report was lodged with HQ last Friday, I'll give them two weeks to address it then I'll be sending weekly emails until it gets sorted.

I also wonder what the legality is of the warranty being conditional on annual (paid) checks. Especially given that issues are being picked up in these checks and not acted on.

So they don't do annual checks as part of service inspection? You have to request it and pay for it?! I wouldn't be buying that if my Defender was rusting, particularly within the first three years! ...touch wood mine seems clear of rust after 3 years, but then it's hardly been near the beach yet apart from a couple of trips two years ago.

Originally Posted by Zeros

So they don't do annual checks as part of service inspection? You have to request it and pay for it?! I wouldn't be buying that if my Defender was rusting, particularly within the first three years! ...touch wood mine seems clear of rust after 3 years, but then it's hardly been near the beach yet apart from a couple of trips two years ago.

Sorry what I mean is that you have to pay a premium to have the dealer service your vehicle rather than a 4WD specialist mechanic. Which would be semi-acceptable if they actually acted on the corrosion issues they detect.

Originally Posted by Tombie

Your dealer lied to you...

I would have said the same too until I checked the website Tombie.

Land Rover(R) Warranty & Assistance - Land Rover(R) Australia

All the corrosion on the 2 year old 90 was fully repaired under warranty, including a new roof and front windscreen surround...

And I don’t pay a premium for dealer servicing either, the “local” (400km away) dealer does a fantastic job and competitively priced.

The Puma in my sig was also full of rust and corrosion in numerous areas.

The paintwork on the chassis was particularly poor.

LR did their best to repair it all,including coating the complete chassis with Tectyl inside and out.

For those who are in Brisbane,the work was all done at 'the bump shop',who are very well known for their work on LR's.

Once out of warranty,corrosion has appeared in other areas,which is frustrating.