Originally Posted by
gromit
Website is still up (although that doesn't mean anything).
Couldn't find a phone number for them, phoning would be best.
I guess they have a Facebook page, they wouldn't appreciate details getting onto social media (give them the opportunity to refund before you do anything on Social media.
Registered letter detailing all the communications so far and asking for the money to be refunded.
Is VCAT another option ?
A solicitors letter might also prompt a response.
Best of luck.
I'm hoping this event doesn't sum up their business dealings in general.....
Colin
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