LRA after sales thank you

[roamer]

Just wondering if anyone got a thank you gift from LRA, they send one when
I bought the D3 a few years ago. (picnic rug )
But with the D4 nothing, must be how they keep the price down. :angel::

[Disco4SE]

Hi Roamer,
I received a voucher for a photography studio in Melbourne.
Bought mine from ULR Malvern Victoria. They have been great

[Tote]

I got a couple of funky key rings when I bougt my D3 (Mar 2008 ) but if I recall they arrived some time after the car.
Regards,
Tote

[Jamo]

I got a bottle of wine and a pack of lollies when I bought the D3!:D

When I bought the Porsche they gave me a key ring, thermo mug, jacket and a cap!:D:D

[incisor]

When I bought the Porsche they gave me a key ring, thermo mug, jacket and a cap!:D:D
obviously more margin in the porsche :P

[kenl]

I got a phone call, online survey thingo.. They said a welcome pack had been sent to me? That was over a month ago, and still nothing.

[roamer]

I got a phone call, online survey thingo.. They said a welcome pack had been sent to me? That was over a month ago, and still nothing.

yeah same here but 2 months ago
Cheers Ken

[Jamo]

obviously more margin in the porsche :P

No such thing as a free lunch!;):p

[Jesse B]

My local dealer (who has been thoroughly excellent right thru) offered some good red, but when I said "no thanks" they were quite happy to switch into an equal value donation to a charity (World Vision) - and good on 'em for that. From LR themselves? I got an attractive but rather useless booklet with "Inspiration" on one side and "Assurance" on the other, and some feel-good blather in the middle. After my ongoing grumbling about the dumb possum-spotting headlights and the squeal-in-reverse brakes I figure I've got limited chance of scoring anything more... :)
But hey - I wouldn't expect it - I bought the car for what IT gives, not what LR might offer up as a bonus. And I haven't been disappointed (despite the possum-spotters!).

[garryc]

I got a bottle of wine and a pack of lollies when I bought the D3!:D

When I bought the Porsche they gave me a key ring, thermo mug, jacket and a cap!:D:D
Got your Cayenne I see:) When I bought the past Land Rovers I got a cap and sometimes even a mug or key ring as well, got five caps so far :cool:

[AnD3rew]

bought mine 8 months ago, got nothing

[Neil P]

Sweet FA . Phone survey; Wanted to know what I thought of the Dealer .
Told the kid what I thought of LRA , but didn't expect her to have the guts or understanding to pass it on .......... then another kid phones the
next week to ask again ........... explains alot hey ?

[gps-au]

Got a Large envelope in the mail.... full of bull**** stuff (paper, 50 or was it 60 year anniversary stuff)

Otherwise, nothing. Actually the only thing I got from the dealer was the keys etc.

You guys are making me jealous :mad:

[ADMIRAL]

LR phone survey only. I made the comment that I thought the dealers follow up once I had placed an order, was non existent. I received an email the following week from the dealer, asking how I was enjoying the car and if I had any issues. No further contact from anyone at LR or the dealer. Missed out on the wine though....not even offered ?

[AnD3rew]

Actually I lie, I got nothing from Land Rover, but I forgot because it came a bit later, but the dealer gave me a free Land Rover Off Raod training day which was very good, so I apologise to the dealer for my previous sleight, that was actually a very nice gift which I thoroughly enjoyed.

[rmp]

Hi Roamer,
I received a voucher for a photography studio in Melbourne.
Bought mine from ULR Malvern Victoria. They have been great

I got that when I bought the Defender. I pointed out a discount on a set of muddies might be better for Defender owners. I don't think they were all that impressed with the suggestion.

[jonesfam]

I got a very nice Land Rover branded travel bag, good quality & a good size.
The dealer said he was also going to give me 2 X LR key rings but that he had run out.
Later LR Aus sent a fancy book/advert with a keyring come note pad, unfortunately the kids got hold of it & it is now RS.
So 1 key has a dinky plastic tag & the other has nothing.
Must get some decent LR key rings. From Where?
Jonesfam
PS Also got surveyed to death.

[scarry]

I bought 3 D2's new,got jack nothing,two from one dealer & the same salesman.

Got a survey call from some survey people about service from the dealer & i gave them the full blast.They (the dealer ) rang the next day with all sorts of appologies & admitted they had made numerous stuff ups.

My reply was,don't worry,i will never be back.

I also mentioned to them i run a fleet of jap vans,& have never had a problem with their dealers repairs,ever.

[gps-au]

Later LR Aus sent a fancy book/advert with a keyring come note pad,

Come the think about it, Yes I got a key ring in the mail with the same booklet stuff...


Note Pad ?? nah.

[DDdisco]

I got a bottle of bubbly, a couple of caps, and the flash key rings when I bought my second hand D3 a few weeks ago. Really good service too!

[LeighW]

Well roamer, we got a nice picnic set (canvas type material (but hasn't been out of the car since delivery in Jan 2006)), a leather key ring and fob and a LR Experience day from the dealer (all very well appreciated) and the usual follow up from Land Rover Australia with a surveyy and a DVD on driving the D3 (not too shabby BTW). We're happy...

[roamer]

You must have paid too much for that car. LOL:):):)
Well done :angel: Cheers Ken

[Jamo]

But we must remember that, at the end of the day, it's not the cup, voucher, cap or bottle that's important!

It's what's attached to the key ring, that's what's important!

[roamer]

Come on Jamo, ya had the ultimate key and ya gave it back ,LOL :angel:
Your new car looks nearly as good though. :D
Good to see ya still around'
Cheers Ken

[wombathole]

I got that when I bought the Defender. I pointed out a discount on a set of muddies might be better for Defender owners. I don't think they were all that impressed with the suggestion.
I got a $800 photo voucher too when i got the D4. But i "accidentially" lost it because I know from experience, once you are in the door the upsell to buy more photos was going to be extreme and my wife would not have been able to keep herself to only the value of the voucher.
In short, the thank you gift was going to cost me money...

I would have much preferred $800 toward some decent off road tyres.

[brad72]

My dealer here in Toowoomba gave me a Land Rover wind sheeter Jacket which is excellent quality. There are key fobs on the way but at present they have run out.

[juddy]

We got a RR sport when we got the 130.
.
.
.
.
.
.
.
.
.
.
.
All we got was a bottle of wine and a few key fobs........

[Jamo]

I forgot to add that when I ordered to car, Porsche sent me a 356 model.:D

Yesterday they sent me a paper weight (I think) with the Porsche Crest and my name and the VIN engraved on it.:D

These came from PCA, though, not the dealer.

[Graeme]

Apart from the photo offer from the dealer, we got a very practical set of LR rubber floor mats that are appreciated daily. Sometimes, like today, I have to jump in with my boots still carrying lots of sheepyard "extras" but even the everyday dirt would soon destroy carpet. Thanks Pete!