My nanocom has issues with my computor

[disco_thrasher]

Hey all ,i was luckily enough to get one of the very last nanocom in the country there where none on the east coast so went west they only had a few left ,,i recieved it last friday registered ect got the codes ect nanocom works fine when just connected to the disco (still alot to learn) but when i connect car 2 nano 2 computor my computor says down the bottom of the computor on the black nanocom.exe page nanocom not connected i have tracked done the com and its com9.When i go into device manager the section where it say nanocom diagonistic tool it has a big yellow ? mark next to it ,i have unistalled the program reinstalled and in my mind tried everything

can anyone help me on this thanks

cheers Kelvin
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[Rosscoe68]

need to make sure the nanocom is not in instrument or trip mode first

[Rosscoe68]

what windows are you running ?

[disco_thrasher]

so it needs to be in normal mode
i am running xp at home and vista at work and the same happens on both

[Rosscoe68]

yeah needs to be in normal mode. oh and connected to the car with ignition on.

[disco_thrasher]

bugger yeah got that all still no luck

[Rosscoe68]

do you know how to update drivers through device manager and manually point them to the installation cd for the nanocom ?

[disco_thrasher]

mine does not come with a cd as rovacraft says its all downloadable from nanacom website

[Psimpson7]

Nanocom webiste is www.nanocom.it (http://www.nanocom.it) if you dont have it

[Rosscoe68]

ahuh, you will need the usb drivers for the nanocom. thats your problem, no usb drivers. i think they do go into the c:\program files\nanocom folder. click on update drivers and point it to there.

otherwise the usb drivers are available as a seperate download from nanocom direct in the software download section.

[strangy]

I needed to need to assign the computer com port for the nanocom and use that port only. Mine is Com4. If I plug the usb cable into any other port it doesnt work.
I run XP.

cheers

[disco_thrasher]

thanks guys i had a driver problem IT at work fixed it so it all working now ,awesome .now to work out what all those numbers are for and parameters are good and bad

thanks again for you input rosscoe68

cheers kelvin

[Rosscoe68]

cheers.
caution though, don't go randomly playing with settings unless you are sure of the outcome, cos you can make the car non functional with the right (or wrong) settings.

[bluerazor]

Hi everyone
I had a similar issue last week where my notebook couldn't comunicate
with the nanocom and kept asking for the drivers.
Here is what i did to solve this problem
First Settings > Control Panel > System > Hardware > Device manager
Here i uninstalled and removed the Nanocom
I then lauched the nanocom .exe file and Uninstalled the software application
RESTART the PC or NOTEBOOK
Install the Nanocom application as x normal instructions
RESTART
Now you will find that the Nanocom works on USB settings and not Com port setting
Good Luck

Vince

[disco_thrasher]

cheers.
caution though, don't go randomly playing with settings unless you are sure of the outcome, cos you can make the car non functional with the right (or wrong) settings.

yeah no i agree with ya ,am not gonna change any settings i just want to get to know what the good and bad parameters are so i know when somethings going wrong