Extended Warranty? Disco 3 TDV6 SE

[Photodude]

Firstly just wanted to say hi to all, this is my first post and was very excited when i found this forum.

I have owned a freelander (2005 TD4) for the 5 years and have just moved up to a Discovery 3 2007 TDV6 SE and am overall VERY happy with it.
The car was brought form Alto land Rover in Artarmon (same place i brught my Freelander), and does not have a great service history.

The Warrantee runs out in July of this year and have been told it is around $3000 to extended it further.
Just wanted to ask some people in the know how for some advice.

Here are some stats on the Car.
76000km mostly drive in outback queensland on dusty roads
Service at 36000km - service A by dealer
Service at 60000km - service A by dealer just before i brought it.
recall P017 and P008 done Jan 2010.

Having said all of this the cars runs very well and has no problems.

Any comments would be very much appreciated.

Thank you
Adam :D

[Photodude]

Firstly just wanted to say hi to all, this is my first post and was very excited when i found this forum.

I have owned a freelander (2005 TD4) for the 5 years and have just moved up to a Discovery 3 2007 TDV6 SE and am overall VERY happy with it.
The car was brought form Alto land Rover in Artarmon (same place i brught my Freelander), and does not have a great service history.

The Warrantee runs out in July of this year and have been told it is around $3000 to extended it further.
Just wanted to ask some people in the know how for some advice.

Here are some stats on the Car.
76000km mostly drive in outback queensland on dusty roads
Service at 36000km - service A by dealer
Service at 60000km - service A by dealer just before i brought it.
recall P017 and P008 done Jan 2010.

Having said all of this the cars runs very well and has no problems.

Any comments would be very much appreciated.

Thank you
Adam :D

[WhiteD3]

Adam,

There's two recent thread on extend warranties, pros, cons, prices. Do a search of the D3/D4 forum.

I myself have just taken out the Allianz warranty like many others.


Cheers.

[The ho har's]

Welcome to you:D

Sorry don't know a lot about D3's maybe if you ask the questions in the Discovery section you may get quicker answers;)

[Scallops]

Welcome dude!

I can tell you this - there are 2 extended policies offered by LR dealers - some will offer an Allianz policy, others a National Warranty Company Policy.

The price for a D3 is about the 3 grand mark for both as I understand it.

What you might not know....

1) You can buy either policy from any dealer in Australia - they do vary in price.

2) There are differences between the 2 policies - IMO, one is far superior to the other.

A search of this site (extended warranty) should provide further info.

The call as to if you get the extended warranty is one of those things - peace of mind, and great if issues arise. I bought extended warranty for my 07 Fender.

Good luck and enjoy the forum. :)

[Ausfree]

G'Day!!:):)

[Photodude]

Firstly just wanted to say hi to all, this is my first post and was very excited when i found this forum. I have been confussed on this questions ever sence i got this car.

I have owned a freelander (2005 TD4) for the last 5 years and have just moved up to a Discovery 3 2007 TDV6 SE and am overall VERY happy with it.
The car was brought form Alto land Rover in Artarmon (same place i brought my Freelander), and does not have a great service history.

The Warrantee runs out in July of this year and have been told it is around $3000 to extended it further.
Just wanted to ask some people in the know how for some advice.

Here are some stats on the Car-
76000km mostly driven in outback queensland on dusty roads
Service at 36000km - service A by dealer
Service at 60000km - service A by dealer just before i brought it.
recall P017 and P008 done Jan 2010.

Having said all of this the cars runs very well and has no problems.
Can anyone let me know their expierence with this before and if there are any other recalls for the 2007 TDV6
Any comments would be very much appreciated.

Thank you
Adam :D

[Normthe1]

G'day Adam,

I don't know much about the recall details but I have asked the same questions as you as I am looking at a slightly older D3 TDV6 ('05 model).

I got hold of a couple of names from this forum and can highly recommend Megan Roulston at Platinum Direct Finance. She has a couple of different Allianz warranties (which the forum have I think generally accepted to be the one to buy) which she can sell for significantly cheaper rates than the dealers.

Her email is meaghan.roulston@pdfa.com.au

She has been fantastic to deal with and I am glad I took the time to go through the forums.

The other name was Luke Teys at Southern Cross Auto's in Toowoomba I think. He was not able to help me as my vehicle was out of warranty but apparently he can do similar deals to Meaghan.

His email is lteys@sxauto.com.au

There you go mate, I have saved you a bit of searching. There are probably other people out there who will be able to do something similar again, but those two people were the most recommended to me.

For the record, I have no financial agreement with either of the two people above, or the companies they work for, I'm just passing on some names that were helpful to me.:angel:


Cheers mate,


Norm

[oldsalt]

Hi Adam,
I have a 2007 TDV6 SE as well and I recently bought the extended warranty from Meaghan Roulston and she was a delight to deal with.........my vehicle runs very well and I haven't had any problems so far but having the extended warranty gives me great peace of mind. It's well worth the money in my opinion.
Good luck with your D3. :)

[p38arover]

Three threads merged. Don't post the same thing in multiple areas.

BTW, it's warranty. :angel:

[Photodude]

Sorry i am new to all of this and just trying to get some info
BIG thank you goes to Nornthe1, for a very usefull post.
Thank you i will be calling Meaghan tomorrow.
Adam

[eddomak]

G'day Adam,
I got hold of a couple of names from this forum and can highly recommend Megan Roulston at Platinum Direct Finance. She has a couple of different Allianz warranties (which the forum have I think generally accepted to be the one to buy) which she can sell for significantly cheaper rates than the dealers.

Her email is meaghan.roulston@pdfa.com.au

She has been fantastic to deal with and I am glad I took the time to go through the forums.

[snip]

For the record, I have no financial agreement with either of the two people above, or the companies they work for, I'm just passing on some names that were helpful to me.:angel:

Meaghan has told me the Allianz rep is so happy with the volume that there is a product coming out later this year specifically for Land Rovers already out of factory warranty.

Norm, I'm glad we're both getting the same commission for our recommendations - ie $0.00, Maybe we should start our own business?

[trobbo]

Meaghan has told me the Allianz rep is so happy with the volume that there is a product coming out later this year specifically for Land Rovers already out of factory warranty.

Well if that comes out I would certainly be interested in buying the product.

[Neil P]

.... the Allianz rep is so happy with the volume that .....

..... he's forgotten that they're buying into a damn big debt , NOT
printing money ....... Maybe this guy will buy my CBA at $70 tomorrow ?


.......:ehigh5:

[Normthe1]

Would be nice Eddo although I'm only onto Meaghan lately so can't claim a lot.

[CaverD3]

Early warranty price was too cheap. Current price reflects the real risk. Good to have as a major failure is costly. :D

[Photodude]

Have now looked into thankyou to all for you advice and info.
I have recieved an email back from Meaghan.

"There are a few different choices when it comes to warranty, for instance 24 & 36months/100,000kms (in total, not extra); and 12 to 36months with an extra kms.

The most popular is 36mnths with 60,000kms. The normal price is $3650, however I do it for $2,393.33.

As you seem to be doing a lot of km's, you can also get 36mnths with 75,000kms for $2,564.29."

Think i will get it just so i can sleep a little easier at night.

Thank you everyone, this is a great forum, i hope i can help someone as you have helped me someday.
Adam:):):)

[Normthe1]

G'day All,

The PDS below is for the new warranty that Allianz will soon be offering. It is basically a full manufacturers warranty that you can purchase after the original or extended warranty has expired.

It appears to have a few exclusions but otherwise it looks okay.

Again, could I ask some of you other 'experienced' LR owners to cast an eye over it and let me know what you think?

As said above, I am informed by Meaghan at PDFA that its not available yet, its due out in July, she reckons.

Anyway, I thought other people might like an advance view like I got.


Cheers,


Norm

[tempestv8]

Modern cars are so complex these days that when something does go wrong, especially with turbos and diesels, the cost of repairs would be horrific.

Even though I bought a Toyota, I *still* bought extended factory warranty despite the sales person saying that I am wasting my money.....

If I were in your shoes, I'd do it! :)

[Normthe1]

I should point out that I am indeed going to buy the warranty...

Over the cost of the lease, it seems like a very smart, financially insignificant decision...


Norm

[Watpub]

Hey all,

Just a quick post to say I've jumped on the extended warranty bandwagon too (I've now got 6 years peace of mind - 3 factory and 3 extended) and found Meaghan Roulston to be absolutely fantastic to deal with.

Meaghan and I have been chatting about the value of customer service and in my opinion she should be writing the definitive book on it!

...and I'm not getting a commission either ;)

Hmm, the D5 should be out in 6 years shouldn't it? :eek:

Regards, Ron

[chuck]

Guys

Please see article found on Carpoint today;

Extended factory warranties for Jaguar, Land-Roverwords - Joshua Dowling
Up to five years coverage available, but customers must pay
In an attempt to quell concerns about the quality and reliability of Jaguar and Land Rover cars, the Australian distributor has introduced extended warranties that increase the coverage from three years to four or five years.

The scheme, which is effective immediately, is under-written by a third party, Alliance. But unlike other third party warranties it is fully factory-backed, transferable with the vehicle and not linked to a costly fixed servicing regime.

Customers will have to pay for the increased coverage -- $2295 for one year extra or $2695 for two years extra – but they have the option of taking up the offer until the normal three year warranty expires.

The coverage will also be available on approved used vehicles up to five years old.

Speaking at the launch of the new Jaguar XJ luxury sedan, the boss of Jaguar and Land-Rover in Australia, David Blackhall, said the move was designed to ease the minds of customers -- and help improve resale values of the vehicles.

"We know the quality and the reliability of our cars are good, but there is still a lingering perception out there," he said. "One of the many things Ford did for us was get our quality and reliability on track. And certainly in the last five years or so we have seen a dramatic reduction in real world warranty claims.

"The problem is that some sections of the industry don't know this, and so our cars get marked hard by wholesalers and car valuers. So this will hopefully put their minds at ease."

Blackhall says he has been trying to introduce extended warranties for a couple of years.

When asked why customers should pay a premium if the company was so confident in the reliability of its cars, he said: "Well, it's a benefit, an added extra, and that should come at a price. Mercedes doesn't offer this. BMW doesn't offer this. Lexus doesn't offer this. And in the grand scheme of things it's a modest amount when you consider the overall cost of the car."

Mitsubishi, Kia and Hyundai offer five year factory-backed warranties free of charge and Ford has recently offered free five-year coverage as part of a special promotion.

The extended warranty deal is part of a new customer service campaign being undertaken by Jaguar and Land Rover, Blackhall said.

"There is no reason we can't be better than the Germans. Shame on us if we can't be better than they do, especially when we sell fewer cars than they do."

He said that, when a customer has a roadside assistance call, regardless of how minor the issue is, the company now rings the customer 24 hours after the incident to check how it was handled.

"The first reaction is one of shock, customers are genuinely surprised that we've followed it up," he said. "In most cases they are happy, in some cases they are not. And the good thing is that we know this straight away and are able to take action and get them help if they need it."

He said two of the five people in this division are ex-Lexus staff, while the others have worked for other premium brands.

"We've got the cars right, now it's time for us to over-deliver on customer service and provide a truly premium experience," he said.

Meanwhile, Blackhall said that Jaguar and Land Rover dealers were among the most profitable in the industry, despite the recent economic downturn.

"Our dealers have maintained good [profit] margins," he said. "We kept a relatively small dealer network and we've had some new models come through and let me tell you, they are among the leading profit earners in the [car] industry right now."

Jaguar sales are up 21 per cent and Land Rover sales are up 35 per cent in the first six months of this year compared to the same period in 2009, according to figures supplied by the Federal Chamber of Automotive Industries.

Read the latest Carsales Network news and reviews on your mobile, iPhone or PDA at Used Cars - New Cars - Search New & Used Cars For Sale ? Carsales Mobile (http://www.carsales.mobi)

To comment on this article click here
Published : Tuesday, 13 July 2010

Regards

Chuck

[CaverD3]

It's amazing thet Joshua Dowling din't mention Toybota in the article. :angel:

[Neil P]

..It's amazing Dowling didn't mention Toybota in the article. :angel:
I'm not surprised , since Toyo extended is $400ish and they
don't have depressed trade-in values .......:(

[CaverD3]

When he worked for the Herald he would mention Toyota no matter what other vehicle the article was about. :angel: Maybe payments stopped? :whistling:

[norto]

If you own a D3 it is essential to have extended warranty.
There is no end to the parts that will fail:mad:

[Normthe1]

This is a quote of a post of mine regarding shuddering transmission...

I'm putting it here as it is directly related to my post on this thread about the extended warranty I bought.

In my opinion, if you buy a used D3 then you are a brave man if you don't take the extended 3 years warranty for under the $3k it costs...


Norm



Right, to finish off this saga...

Got the D3 back today after a transmission rebuild to the tune of $6700 odd dollars, paid for by Allianz and their extended warranty extension. Another important lesson to those out there thinking about buying a 2nd hand D3...$3k buys peace of mind.

Reco in this case is new torque converter and clutches on a reco valve body.

It didn't go exactly according to the plan though as the ZF specialist plugged his computer in and got screwy info so talked Allianz into letting him handball it to another transmission place, who did the actual rebuild. I'm not sure why the ZF approved repairer didn't do it, but whatever.

The vehicle now drives like a new one, its really amazing to note the difference.

For those in WA, I can recommend Cameron at Auto Transmissions R Us in Osborne Park, they do heaps of work for Barbagello and he knows how to write the report, if you know what I mean. They had the job done in 6 days and provided a loan car free of charge.

Interestingly, he recommended that the ATF get replaced every 50k or thereabouts, as opposed to the 80-100k I have read here or the 150-180k as told directly to me by the dealer.

Thanks to all who added their opinions, cheers guys, I appreciate it.



Norm

[Neil P]

Excellent to hear that Allianz didn't try to knock you back.
One never quite knows until someone like yourself can give
use current response. Dosh well spent my friend :D