D3 Service - Dubbo or Albury?

[Rockylizard]

Gday...
Anyone recommend (or know of) a reliable service agent in either Dubbo or Albury?
In QLD at the moment but will be heading south soon and will need service before reaching VIC.
Cheeers
Julie & John

[JDNSW]

There is a dealer in Dubbo (Heyer Ford). No idea what they are like though, but they sell D3/4 Landrovers. (They don't stock parts for mine!)

John

[Grumbles]

I will recommend Blacklocks Wodonga service department. Been using them for about ten years. Great people to deal with.

[Tote]

I've been pretty happy with the service from Lennocks in Canberra as well and maybe not too far out of the way. You'd have to book a couple of weeks in advance though.
Regards,
Tote

[Gillie]

Hi Rockylizard the boys on NEVLR all swear by Ivan Clarke motors in Wodonga next to Blacklocks. I have never tried him but he comes highly recomended though I know they are shutting shop for around 6 weeks for a trip.
I have only ever experienced pain and anger at Blacklocks on the occasions I could get service. Sorry Grumbles

[d3viate]

I have been to the Dubbo agent and I will not be going back other than for the Small Claims Court in regards to their service on our car. My five cents worth.

[CaverD3]

Ring LR they are starting to authorise other service agents.

[Banjo_pluker]

I have not dealt with them for a few years, but 5 years ago I would not take my car to Dubbo LR, nothing but trouble, my 2 cents worth as well

[Grumbles]

No need for apologies Gillie re Blacklocks - it is just how you find them.

During my time with them they have made a couple of mistakes as all workshops do at times but where they shone was in how they addressed the problem. Without hassle they not only immediately rectified the problem but were generous in offering 'make up'. Wonderfull. :D

[CaverD3]

Agree about dealers. :BigThumb:

It is not whether they make a mistake but how they deal with it afterwards.
Alto made a cock up of my suspension bushes and rectified the problem immediately. So I still use them.

[pbhawkin]

I would NEVER recommend in Dubbo for either Landrover (I have a D3 and this is where I bought it from originally) OR Volvo sales or service.
They will tell you one thing and then another.
Nothing but crooks.
I had lodged a complaint years ago with LRA.

Yes, I am bitter! But to their detriment as I talk to the other 7 or 8 D3 owners in Mudgee and they don't go there either!

Trivett (Parramatta) in Sydney have been what a dealer should be; Honest, fair and reliable.

Peter H
Mudgee

[JDNSW]

The Dubbo agents changed owners about the beginning of the year. I have no idea whether this is likely to be an improvement or not.

John

[Matoboy7610]

Wish I had read your post as I’ve just being stung by XXXXX Land Rover as well. Bought what I thought and they advertised as a “New” Discovery 4 just before Christmas only to find out they have being using it as floor stock and driving it around on dealer plates.

The driver’s side mirror was badly scratched and the rubber seals throughout the car were filled with dust and dirt. In addition, the Fuel Consumption sticker which are legally required on all new vehicles (to 3.5 ton) was not on the vehicle. Advertising, presenting and then selling a demo vehicle as “New” is both unethical and probably contravenes the Trade Practices Act which I perusing with Consumer Affairs. Beware of XXXXX Land Rover !.

[CaverD3]

Complain to LRA as well. I am sure they will not be impressed.

[M D3]

Heyer Ford Dubbo

I went to them in April, 2011, travelling from Brisbane, for a minor repair of a rear door lock I jammed.

I was pleased with their service...they claimed the repair on warranty at no cost to me, when other dealers might not have.

Regards