nugge t
26th February 2011, 07:27 AM
I recently did a group buy of fuel cooler and transmission guards for some brissie base guys on the forum from xxxxx 4X4.
Having already ordered over the secure internet facility, an extra set was requested so I emailed and asked them to add to the order. Mike emailed me and said no problem, please email your credit card details. I have been buying over the net for years and have never sent credit card details like that but figured I had already ordered from them, was contacted direct from with in the organisation so I sent the card number in 1 email and in a separated email sent the expiry date and 3 digit security code.
I immediately received a confirmation and even thought the single set was slightly more expensive than the multiples, it was only minor.
A couple of days later I was checking my credit card online and there was a fraudulent transaction listed as a Pay Pal transaction for $1,025. I knew I had not bought on PayPal and when I contacted them they had no record of the transaction. Cancelled card, reported to Visa etc etc.
I then emailed them via their web site...no answer so I phoned and asked to speak to the owned, a reported Liz. I explained the situation and she said it was impossible, Strangely she said that she did not receive the emails sent from their web page even though she claimed that all emails went directly to her. She gave me her direct email and so I sent her the details of both the fraud and asking why the difference in price even though both lots were shipped together.
No answer so I emailed her again and still no answer.
I have been re-imbursed by Visa but am very disappointed at the lack of answers from them.
It may all be above board but the lack of answers has left me wondering if there is a ring operating inside their business...is Liz really the owner or part of the problem.
Personally I would be giving them a wide berth in future.
Added by moderator: if you need to know who it is, pm the author.
Having already ordered over the secure internet facility, an extra set was requested so I emailed and asked them to add to the order. Mike emailed me and said no problem, please email your credit card details. I have been buying over the net for years and have never sent credit card details like that but figured I had already ordered from them, was contacted direct from with in the organisation so I sent the card number in 1 email and in a separated email sent the expiry date and 3 digit security code.
I immediately received a confirmation and even thought the single set was slightly more expensive than the multiples, it was only minor.
A couple of days later I was checking my credit card online and there was a fraudulent transaction listed as a Pay Pal transaction for $1,025. I knew I had not bought on PayPal and when I contacted them they had no record of the transaction. Cancelled card, reported to Visa etc etc.
I then emailed them via their web site...no answer so I phoned and asked to speak to the owned, a reported Liz. I explained the situation and she said it was impossible, Strangely she said that she did not receive the emails sent from their web page even though she claimed that all emails went directly to her. She gave me her direct email and so I sent her the details of both the fraud and asking why the difference in price even though both lots were shipped together.
No answer so I emailed her again and still no answer.
I have been re-imbursed by Visa but am very disappointed at the lack of answers from them.
It may all be above board but the lack of answers has left me wondering if there is a ring operating inside their business...is Liz really the owner or part of the problem.
Personally I would be giving them a wide berth in future.
Added by moderator: if you need to know who it is, pm the author.