Its been an interesting time.

[mowog]

I didn't want to tell this story until the issues had been resolved fully.

The D4 went in a while back to have a turbo replaced. While the dealer had it the 2 drivers side door got chipped. I raised this with them and as the next service they would address the problem.

Earlier this year the D4 went in for the 2 year service and a few minor issues and the fix for the doors. They were not happy with the fix to the chips on the doors so it was decided to do a full re-spray of the doors.

For some reason they also forgot to do the 2 year service?

So the D4 is booked back in for paint and the 2 year service. They need the D4 for a week and I need it that weekend to move our caravan.

On the Friday I am due to pick up the D4 I get a call from the dealer... Someone has backed the D4 into an aircon duct....! This smashed the back window.... and dinted the back door....

I stayed very calm about this and discussed resolutions with the dealer.

I had some minor damage on the side where they had hit the D4 so it was agreed they would fix that as well.

I also got a good discount on the cost of the 2 year service. I was happy with the way the dealer handled the issues and I think the key was to remain calm and reasonable with them.

The damage should never have happened in the first place.... However the dealer response was good. I had similar issues a Ford dealer that didn't end well at all.

[Glynhouse]

You have our sympathy mowog, had a vehicle in for its first service a while ago and they backed it off the hoist without closing the driver door !!?? LOOK no door ?

Of course if it was that other forum I would tell you it was because you don't use a WDH ! :o
(Fitting the Mitch Hitch today take the van for a run, then I will change my tug in the RH panel, be interesting to see if he starts to pick on me. )

Best of luck

DD (Dennis)

[Rusnut]

At least that is a good result. My bad experience involved a wrx, a missing i-pod, trashed first gear sinc and thrashed motor.

The result of inquest was "no our people would not have done that'.

Two weeks latter a friend, after being warned by myself, followed the two apprentices take his two year old sti to back of a industrial estate and proceed to try drifting the car around numerous bends with tyres smoking.

The result they got fired but my car was still thrashed

I never used to drive it much, too EFFEMINATE for my ego to handle and my finance drives like an old moll. I found it very hard to stay calm with them resulting in assault charges but id do it again tomorrow.

[mowog]

I have a partial answer to problems like that.

Blackvue DR400G HD.

DR400G HD (http://www.autoblackbox.com.au/index.php?route=product/product&product_id=83)

I have 2 of these now. I only just setup the mount in the Land Rover on the weekend. It will be in the D4 next time it goes for a service.

[mowog]

Of course if it was that other forum I would tell you it was because you don't use a WDH ! :o
(Fitting the Mitch Hitch today take the van for a run, then I will change my tug in the RH panel, be interesting to see if he starts to pick on me. )

Best of luck

DD (Dennis)

Oh I am no longer a member of THAT forum. I asked the Admins there to delete my account. I got sick of their moderation practises which seems to revolve around who their mates are.

[Ozzy119]

At least that is a good result. My bad experience involved a wrx, a missing i-pod, trashed first gear sinc and thrashed motor.

The result of inquest was "no our people would not have done that'.

Two weeks latter a friend, after being warned by myself, followed the two apprentices take his two year old sti to back of a industrial estate and proceed to try drifting the car around numerous bends with tyres smoking.

The result they got fired but my car was still thrashed

I never used to drive it much, too EFFEMINATE for my ego to handle and my finance drives like an old moll. I found it very hard to stay calm with them resulting in assault charges but id do it again tomorrow.

Blimey Rusnut.... please tell me where not to go up here in FNQ as I'll happily heed your warning.

[WhiteD3]

Ian, commiserations :( I can only assume you've killed someone's black cat or something.

BTW, which side of the river was the service centre?

[mowog]

Ian, commiserations :( I can only assume you've killed someone's black cat or something.

BTW, which side of the river was the service centre?

While I don't like cats... (chicken tastes better ;)) I am pretty sure I haven't killed any recently.

Which side of the River well clearly the wrong side for me. Maybe I need to try the south side of the river. :confused:

[NavyDiver]

I have a partial answer to problems like that.

Blackvue DR400G HD.

DR400G HD (http://www.autoblackbox.com.au/index.php?route=product/product&product_id=83)

I have 2 of these now. I only just setup the mount in the Land Rover on the weekend. It will be in the D4 next time it goes for a service.

They look a bit attactive to leave in the Disco. Stupidly I left a hand held GPS on the dash of my D3 once at a service place near ringwood. Never to be seen again, not the bosses fault but seen me move on as my money would not pay the future wages of the thief.

[mowog]

They look a bit attactive to leave in the Disco. Stupidly I left a hand held GPS on the dash of my D3 once at a service place near ringwood. Never to be seen again, not the bosses fault but seen me move on as my money would not pay the future wages of the thief.

There is that risk.. But I think it is worth the risk.

[tracker]

Oh I am no longer a member of THAT forum. I asked the Admins there to delete my account. I got sick of their moderation practises which seems to revolve around who their mates are.
that's a pity,I enjoyed the (x/purts) posts on wdh.
You know if it aint got one it aint safe[tonguewink][tonguewink]

[mowog]

that's a pity,I enjoyed the (x/purts) posts on wdh.
You know if it aint got one it aint safe[tonguewink][tonguewink]

I find it strange caravan community seems so friendly and positive when you are out and about. No one has ever questioned my non-use of a WDH while I am travelling.

But put them on a forum that is poorly moderated and they turn into total asshol#@'s.

[Glynhouse]

[QUOTE I am no longer a member of THAT forum. .[/QUOTE]

Your right, I just checked and it tells me that "mowog does not exist ?"
Pity the way it has gone, been a member on there since the captain started it back in the 90's I think.
Hardly post on there now but still drop in for a read. Far too many bush lawyers on there now.

DD

[scarry]

Now back to the OP.

Good to see everything was sorted eventually

It's always an interesting time going to that place.....

I could write a small book about our experiences there,but in all fairness haven't been back for around 7yrs.

I seem to go further north & end up at that place at Redcliffe.

Still contemplating where to take the D4........

[TerryO]

I bought our secondhand D3 from a second hand car dealer with 90k on the clock knowing it had several issues, but also knowing that they were covered by the 3 month 5000 k dealer warranty which the dealer said they would honour if my concerns proved to be correct.

Long story short, the dealers recommended workshop managed to cause even larger internal issues because of not setting the timing right when changing the timing belt (twice believe it or not). After the third time it went back together wrong I said I didn't want it back with that engine in it. All credit to the workshop owner he bought a brand new crate TDV6 long motor from LR and fitted it at no cost.

Just occassionally some industry people will take responsibility for mistakes even though it costs them many thousands of dollars to do so, in hindsight I guess I was lucky.

cheers,
Terry

[discotwinturbo]

I bought our secondhand D3 from a second hand car dealer with 90k on the clock knowing it had several issues, but also knowing that they were covered by the 3 month 5000 k dealer warranty which the dealer said they would honour if my concerns proved to be correct.

Long story short, the dealers recommended workshop managed to cause even larger internal issues because of not setting the timing right when changing the timing belt (twice believe it or not). After the third time it went back together wrong I said I didn't want it back with that engine in it. All credit to the workshop owner he bought a brand new crate TDV6 long motor from LR and fitted it at no cost.

Just occassionally some industry people will take responsibility for their mistakes even though it costs them many thousands of dollars, in hindsight I guess I was lucky.

cheers,
Terry

Terry that's a fantastic outcome. You are certainly fortunate.

[djhampson]

Yes I've had lots of fun with the North dealership. The south one wasn't a happy experience either. The bolts for my prop-shaft didn't get replaced when the diff was replaced so they came out.

The sad thing is they think they are doing a good job and don't understand why I'm an unhappy customer.

My car now goes to SBL Land Rover (http://www.yellowpages.com.au/qld/acacia-ridge/landrover-sbl-automotive-13891062-listing.html) at Acacia Ridge.