Postal costs on orders from UK

[Johnno1969]

Hey I would be interested to hear others' observations on this: I have ordered some stuff from Paddock, and before dispatch they have sent a confirmation e-mail with delivery costs. My order is about 25 quid's worth of little odds and ends, and would make a pretty light, small parcel. The delivery options (post, couriers etc) range from 42 pounds to 62 pounds. That does seem a bit steep, even from the UK. I have run into this before and ended up cancelling the order, which was embarrassing and I felt like I had stuffed them around. But the freight charges do seem a bit hefty...

Thoughts?

[drifter]

Similar deal from a different seller - first order from them was $9.99 freight. So I bought from them again - smaller parcel, cost less, freight was quoted at $59.00. I queried it and they said they could trim $4.50 off it by using a different freight service.

I cancelled the order and put them in my 'do not use' list...

[Johnno1969]

Thanks John.

Yeah, I just don't get it. I received a book from a friend in the UK a few months ago, which would be about a third of the weight of my prospective order from Paddock, and I noticed that the post was only a few quid. It's a beggar of a thing, as some small bits are so easily obtainable in Britain (when they may not be so easy to get here), then the post rather kills the deal.


Cheers,

John

[frantic]

Ring them and query it then ring back twice:mad:. That worked for me.;)
The thing I find so hard to believe is they "claim" to be the biggest private postal part service for LR yet their computers cannot tally the weight/size unless they actually pack it and measure it!:o Sorry you order the stuff into stock, weigh it measure it then it's on your system forever.
Off my horse, try and price it yourself go online to fed-ex and TNT to see what it would cost. Another idea see if you can get the parts from the U.S as their freight is usually cheaper.

[Nero]

165 pound to get a door and a couple of replacement panels plus odds and ends to WA, 250 pounds to air freight a 57kg gearbox, seemed ok to me. Might just not make too much sense on really little items.

[d2dave]

I got a TDI head from UK about a month ago and freight was $95 pound, which I thought was good. I then needed an alternator so I thought I would ring DHL my self. I would get a freight quote quicker. I got it over the phone,wait for it, over $500. I told him about my freight on the head and I was told that regular account customers get a speciel deal.

You should maybe give this mob a try.

Jaguar | Land Rover spare parts at British Parts UK (http://www.britishparts.co.uk/)


Here is an order I placed two days ago. Before I placed this order I added 2 CV joints and about 8 oil seals. I got a new quote and the freight was the same.

So I reckon that freight probably has weight groups, for example up to 10kg costs $xxx. If it weighs 7 kg it still costs $xxx.

If this was the case, anyone wanting to order from UK should try and find a partner to order with and share freight cost.

http://img515.imageshack.us/img515/1659/img6212com.jpg (http://imageshack.us/photo/my-images/515/img6212com.jpg/)

Dave.

[Tank]

Hey I would be interested to hear others' observations on this: I have ordered some stuff from Paddock, and before dispatch they have sent a confirmation e-mail with delivery costs. My order is about 25 quid's worth of little odds and ends, and would make a pretty light, small parcel. The delivery options (post, couriers etc) range from 42 pounds to 62 pounds. That does seem a bit steep, even from the UK. I have run into this before and ended up cancelling the order, which was embarrassing and I felt like I had stuffed them around. But the freight charges do seem a bit hefty...

Thoughts?
$150 AUD freight for an Alternator from Paddocks, $158 AUD for the alternator, bought same alternator from Karcraft, Silverwater, Sydney for $305 AUD delivered in 2 days, buy Australian, Regards Frank.

[blackbuttdisco]

UK post rates are not cheap, that is why most companies quote you a courier rate, sea freight is about the same as air freight most times. From my experience, due to where we live, I always use the post as most couriers do not want to deliver to us. On 2 occaisions I have had to go and get the parcel myself. In both cases I claimed a refund of the freight charge and received it as they guarantee door to door delivery. One item came from Cypress, and the courier company passed the item to Aus Post, it then passed our house 4 times as it travelled from post office to post office. I ended up driving 20km to get it myself after I had tracked it down. I do know that at least one Australian courier company puts items straight in the mail if they cannot deliver. If you are buying an item from UK and it is really cheap, as on a special, then why worry about the postal charge , you will be way in front anyway. Last time I ordered a part from Paddocks they insisted on using a courier, so I said if I have to go and get the item,I will be claiming the freight charge. They sent it by post. I try to avoid using Drongoes Have Legs also.

[Marshall]

I recently bought about 250pounds worth of stuff that wasn't that light for my P38... EAS compressor, long track rod, tie rod ends, seals, bushes, spark plugs bits and bobs. The 250 pounds included 50 pounds worth of freight. Maybe 50pounds is the "standard"? (FWIW these items would have been about $1500AUD)

But you do your research, as Frank says, maybe the price is actually competetive here in Aus:o

[Johnno1969]

Thanks for the comments, folks. I do almost always buy from within Australia; it's just a shame when some of those little items from the UK which are so easy to get there end up being ridiculous once the transport is factored in. Thanks again for the suggestions - I will make a few more enquiries before finalising anything.

John

[vogue]

I just paid $117 freight for an alternator and 2 diff guards from the UK, saved a heap compared to local.

[rainman]

Time and time again I have compared Paddock's prices with others and they cheaper 99% of the time, but I get the impression they make up for it a bit on the freight. I always wait until I have quite a few items on the list before I order, or get a couple of other LR mates in on the order and this makes the freight costs reasonable.

James.

[clubagreenie]

Try the US as said earlier.

I was quoted $300- for a pallet sized load from the US, incl shocks (whick were too long to ship otherwise) suspension arms, and a bunch of other stuff. All up a pallet about 1m high.

[Loubrey]

Just to put things in perspective though. I bought 6 x Zu alloys (78kg) from Devon 4x4 in the West Country, United Kingdom delivered to Karratha in the Pilbara, WA - and the Fedex airfreight was $38 cheaper than the quote I got from Perth to Karratha. Couple that with the $92 price difference (per wheel) between buying them over the counter in Perth vs buying them in the UK it turned into a "no brainer".

$590 saved (including paying duty for a parcel over $1000) by not buying in Australia - sad state of affairs...

[scottygc]

just purchaed a mud flap and bracket

5.95 pound delivery

most likely on the slow boat but im not in a hurry

[PhilipA]

I believe that this excessive freight is because many UK companies are too lazy to go to the Post office.
I believe that DHL pick up from the seller so they like to use them to save themselves time.

The freight by Royal Mail for a 1KG package is GBP 15.28

Business Airmail | Royal Mail Ltd (http://www.royalmail.com/small-medium-business/international-business/international-business-services-uk/business-airmail/prices)

So there it is. I have in the past specified Royal Mail shipment and it has been done but who knows now.

However for heavy stuff DHL seems OK as from LRDirect I noted that the steering box freight was up to AFAIR 50Kgs, so I added in some brake hoses etc. This is as long as the DHL do not try to add the $47 for AQIS inspection.
Regards Philip A

[LWB123]

Ring them and query it then ring back twice:mad:. That worked for me.;)
The thing I find so hard to believe is they "claim" to be the biggest private postal part service for LR yet their computers cannot tally the weight/size unless they actually pack it and measure it!:o Sorry you order the stuff into stock, weigh it measure it then it's on your system forever.
Off my horse, try and price it yourself go online to fed-ex and TNT to see what it would cost. Another idea see if you can get the parts from the U.S as their freight is usually cheaper.

Hello from Brisbane.

I have bought a lot of stuff - both LR and non LR - from both the UK and USA over the years. The UK rates are hit and miss but generally average close to the parts cost if not a bit more. Occasionally you get a nice surprise, but usually the rate on small to medium parcels is around GBP 8 to GBP 50.

My experience with the US as an alternative is that parts from there often cost more than the local price or the quoted shipping rates are often quite high. For LR parts I have largely only gone to the USA for parts that no longer seem to be available in the UK and someone there had them and they were small enough to post.

Of course, others will respond suggesting this is nonsense and they got something really bulky sent here for some ridiculously low rate. Good luck if it happens that way, but I have rarely seen it work out that way.

Cheers,

[Tank]

I had a timing Tool Kit shipped from the USA, about the size of a cordless drill case and about 2kgs. 2 to 6 weeks (from East USA) $109, up to 10days $114 and Express 2 days $130 AUD. Went for the 10 days and got it in 6 days, Regards Frank.

[drifter]

I, too, acknowledge that others may have good experiences with the USA however I have had nothing but trouble from them - to the extent where I prefer to deal with the UK and, heavens forbid, Malaysia. Malaysian sellers have ridiculously long shipping times, in my experience, but the stuff eventually does arrive and is what was requested.

I have had one US seller tell me that, although he does say he ships internationally, he would prefer not to as he has to go to the shipping office and fill out a declaration form and it is a hassle!

On the other hand, I have found an eBay dealer in the UK that let me place an order with them but when I went back to order more their eBay site said I couldn't order through eBay but could place my order directly via their ecommerce site... (fortunately their pricing and shipping costs were better via the ecommerce site).

[d2dave]

drifter. Which dealer in the UK? How do you find Malaysian sellers?

Dave.

[drifter]

drifter. Which dealer in the UK? How do you find Malaysian sellers?

Dave.

I won't 'name and shame' - Dave doesn't like it. When searching for items from Malaysia on eBay I search www.ebay.com.my

[Vin Rouge]

For what it's worth, I've bought small parts from this outfit and found them relliable and competitive. Their shipping costs to Australia seem reasonable too.

wapsipurtlandrover - Leading Specialist in Online Sales of Land Rover Parts and Accessories Worldwide (http://www.wapsipurtlandrover.co.uk/)

[Davo]

I tried ordering a camshaft from a cam company in the UK and two weeks later, when they finally replied, the freight was 98GBP . . . so I don't think they were trying too hard.

I just test out a new company with a few small orders and go from there. Once I can trust them, they will make a lot of money from me in the long run! So I don't tend to make a big order with someone new, freight charges being one reason for this.

[scb]

I have found Rimmer Brothers - Triumph Car Parts, MG Rover Car Parts, and Land Rover Car Parts and Spares (http://www.rimmerbros.co.uk) to have very reasonable air mail rates, for lighter items at least. Although items usually take 10+ days to get here.

[d2dave]

I won't 'name and shame' - Dave doesn't like it. When searching for items from Malaysia on eBay I search www.ebay.com.my (http://www.ebay.com.my)

I understand the name and shame rules. I should have been more specific. I was interested in the last company that you were happy with.

Dave.

[drifter]

I understand the name and shame rules. I should have been more specific. I was interested in the last company that you were happy with.

Dave.

In the UK? Wapispurt JohnRichardsSurplus and DLS are OK in my book. In Malaysia they tend to be individuals, not businesses, but I found that to be pretty much the case when I lived there, too. There is a guy who sells TEX spares who is great (qualtrough2004 - oops - he is in Thailand). I am trying to find the guy I got my vent and other rubbers from - he was excellent (and cheap).

[manic]

for smaller item orders I find Brit-Car in UK quite good for postage.

I just received some door card fasteners, door hinge shims, door seals and bonnet hinge for £13.46 postage and it arrived in under 5 days. Some UK ebay items do good postage to auz also.

Australia needs some proper competitive online stores for land rover parts. I get tired of having to call/email around only to be given delivered to door prices that are significantly higher than UK. I must admit that recently, in most cases I have just been going straight to the UK sites.

[Discomark]

I used a mob called Transglobal express International Courier | Air Freight | Shipping | Excess Baggage | Freight forwarders (http://www.transglobalexpress.co.uk/) and they charged 29GBP to deliver a P38 cooler. They used DHL but get much better rates than the average punter can. In this case I gave them the info via email and they sent the commercial invoices etc to the pickup address and a courier pick up a couple of days later. The seller wanted over 100GBP to ship so it worked out much cheaper to organise the pickup myself.

Transglobal did send me a mail a few months back saying DHL had significantly
raised there prices in 2012 so they now also use UPS and TNT.
Cheers
Mark

[Homestar]

Just got all my new fromt end brake parts from the UK for the L322. Parts were 104 quid and delivery was about the same - 28Kg Air Freight. Got the parts on my doorstep 4 days after order (Including a weekend) and saved over AUD $450 on what I could get the same parts for locally. Pretty happy with that...

[101RRS]

Some Australian couriers are as bad.

I need to get a package from Melbourne to Canberra - it is 120cm long, 40wide and 20deep and weighs 3.8kgs. This morning I rang one well known courier - because it was a one off and I am not an account holder cost for the first 1kg is $218 :o (no mistake) and because I was in shock I missed what the cost for each additional kg was.

Item booked through a 'broker' with the same courier for $35 and I pay $10 extra to get it insured.

So overseas senders are not necessarily all that bad.

Garry

[Johnno1969]

I believe that this excessive freight is because many UK companies are too lazy to go to the Post office.
I believe that DHL pick up from the seller so they like to use them to save themselves time.

The freight by Royal Mail for a 1KG package is GBP 15.28

Business Airmail | Royal Mail Ltd (http://www.royalmail.com/small-medium-business/international-business/international-business-services-uk/business-airmail/prices)

So there it is. I have in the past specified Royal Mail shipment and it has been done but who knows now.

However for heavy stuff DHL seems OK as from LRDirect I noted that the steering box freight was up to AFAIR 50Kgs, so I added in some brake hoses etc. This is as long as the DHL do not try to add the $47 for AQIS inspection.
Regards Philip A

That's interesting - because they're quoting Royal Mail at 48 quid! My package would struggle to weigh a kilogram. The options I am being given are:
- Airmail £48.00
- UPS £46.00
- TNT Economy £62.00
- TNT Express £42.00

It's interesting to compare all the different experience people are recounting here. Some companies definitely seem a little on the heavy side on freight....

Thanks,

John

[Johnno1969]

I have found Rimmer Brothers - Triumph Car Parts, MG Rover Car Parts, and Land Rover Car Parts and Spares (http://www.rimmerbros.co.uk) to have very reasonable air mail rates, for lighter items at least. Although items usually take 10+ days to get here.

Yeah, I had a look at their site just the other day. They look alright. Trouble is, they don't seem to have the particular parts involved in my forst post on this thread. Oh well.....

Thanks,

John

[Johnno1969]

E-mailed Paddock....told them that I wasn't so keen on the freight charges... Got a rather terse reply. I think they're cross at me. Maybe they've been reading this thread.....

[clubagreenie]

I used to have an acct with TNT Global Express. Once needed a set of bearings, first issue, one cup in France, other in Belgium, cones in mid west USA. Second issue, they're 30inches in diameter.

Too impossible for someone at each location for some reason to just pack up and have waiting for a TNT to collect on our acct. We could have had it in 24hours for around $4000-. No, it needed to be "sold" to a distributor from the manufacturer. So we hired a personal freight collector, ordered the parts from the local distributor and got a letter of introduction for the freight guy to collect as the distributors courier. So off he set on a plane and so on, 39 hours later he returns with all the parts (which had their own seats on the plane) and a bill for $42,000-.

I don't really complain about freight so much now.

[d2dave]

I used to have an acct with TNT Global Express. Once needed a set of bearings, first issue, one cup in France, other in Belgium, cones in mid west USA. Second issue, they're 30inches in diameter.

Too impossible for someone at each location for some reason to just pack up and have waiting for a TNT to collect on our acct. We could have had it in 24hours for around $4000-. No, it needed to be "sold" to a distributor from the manufacturer. So we hired a personal freight collector, ordered the parts from the local distributor and got a letter of introduction for the freight guy to collect as the distributors courier. So off he set on a plane and so on, 39 hours later he returns with all the parts (which had their own seats on the plane) and a bill for $42,000-.

I don't really complain about freight so much now.

What were the bearings for, a TDI or a TD5?:wasntme:
Dave.

[Johnno1969]

Well, they've "trimmed" the package and come down to a postal quote of half the original cost. Thanks to all of you and the various suggestions thrown around on this thread.

[d2dave]

I believe that this excessive freight is because many UK companies are too lazy to go to the Post office.
I believe that DHL pick up from the seller so they like to use them to save themselves time.

The freight by Royal Mail for a 1KG package is GBP 15.28

Business Airmail | Royal Mail Ltd (http://www.royalmail.com/small-medium-business/international-business/international-business-services-uk/business-airmail/prices)

Regards Philip A

The package that will arrive at my post office on Monday should weigh around 10Kg. At 50 pound freight, I feel this to be good value.

Dave.

[THE BOOGER]

Some Australian couriers are as bad.

I need to get a package from Melbourne to Canberra - it is 120cm long, 40wide and 20deep and weighs 3.8kgs. This morning I rang one well known courier - because it was a one off and I am not an account holder cost for the first 1kg is $218 :o (no mistake) and because I was in shock I missed what the cost for each additional kg was.

Item booked through a 'broker' with the same courier for $35 and I pay $10 extra to get it insured.

So overseas senders are not necessarily all that bad.

Garry

Had the same quote a couple of months ago had a box delivered from a manufacture in qland delivered for 37.00, a couple weeks latter I filled the box with some stuff for a forum member and called around to get a quote box was lighter than when i got it but they want $218 said it was becuse the box dimenions not weight and I didnt have an account:mad:

[russellrovers]

Hey I would be interested to hear others' observations on this: I have ordered some stuff from Paddock, and before dispatch they have sent a confirmation e-mail with delivery costs. My order is about 25 quid's worth of little odds and ends, and would make a pretty light, small parcel. The delivery options (post, couriers etc) range from 42 pounds to 62 pounds. That does seem a bit steep, even from the UK. I have run into this before and ended up cancelling the order, which was embarrassing and I felt like I had stuffed them around. But the freight charges do seem a bit hefty...

Thoughts?
fullhead gasket suit si 46 pounds from cox and turner

[frantic]

tnt used to do home to home freight but now it seem you have to go through a 3rd party who may or may not rip you a new one!
Try smart send for local as i have priced them for a few odd things and they where a bit cheaper than aus post.

[Reads90]

Australia is not too perfect in delivery cost.

I have been trying to send an umbrella and antenna to the uk.
Aus Post won't touch it as the umbrella is too long. ( normal golf style umbrella. In fact ARB one)

And others have quoted mad prices

Cheapest I have had for across the sea with up to 12 delivery $190. So the cost from uk to here are cheap compared to send stuff over to there.

Still looking for a company to send it to the uk.
So any suggestions would be great. Not in a rush but don't want to spend twice the pice it is with to ship it.

[clubagreenie]

What were the bearings for, a TDI or a TD5?:wasntme:
Dave.

Rolls Royce elec motor for a bow thruster for a naval vessel. Funny thing is I know how it was damaged, a few years earlier working as a commercial diver I worked on the same vessel repairing the same thruster when they hit "something" inthe water. Something was big enough and heavy enough to gouge the hull plates stem to stern.

[Davo]

Rolls Royce elec motor for a bow thruster for a naval vessel. Funny thing is I know how it was damaged, a few years earlier working as a commercial diver I worked on the same vessel repairing the same thruster when they hit "something" inthe water. Something was big enough and heavy enough to gouge the hull plates stem to stern.

Greenpeace protestor on a surfboard???

[clubagreenie]

The origin was alluded to...

Lets just say it arrives every so often at random intervals and at night may be hard to spot.

[THE BOOGER]

:angel:Do we have six of them

[clubagreenie]

Not those. Far more of them arrive, to much more fanfare and with much larger crews/passengers in a far from seaworthy state.

[jimbob292]

165 pound to get a door and a couple of replacement panels plus odds and ends to WA, 250 pounds to air freight a 57kg gearbox, seemed ok to me. Might just not make too much sense on really little items.

That's a good price, I had a ZF Transmission sent from Luton UK, to Dubai £195 all in via DHL air freight.

[Mike_S]

Still looking for a company to send it to the uk.
So any suggestions would be great. Not in a rush but don't want to spend twice the pice it is with to ship it.

Tried Interparcel ? Having suffered the same problem with Aus Post about the sizing (has to fit in their 1.05m long crate apparently) I tried Interparcel. Got some fairly reasonable quotes through them in the end.

Parcel Delivery from Interparcel Australia (http://www.interparcel.com.au)

[d2dave]

Using the link from the above post I hade a quote done replicating an order I got recently from UK. Their quote was $245

The package I received was sent with DHL and it was 50 pound, which is about $75.

Dave.