LOST in transit : Detroit TruTrac for Salisbury

[goingbush]

Just been on the blower to DHL / Toll Priority wondering when my Detroit TrueTrac + Carrier Bearings & Shim kit are going to be delivered.

Shipped out from Great Basin Rovers in Utah.

They are Overdue & the Toll bloke just dropped something else off & he hasn't seen it.

Well it arrived via DHL over Easter & then Scanned into Toll Priority Melbourne for Delivery on Tuesday. Thats all they can tell me, They have searched the Depot & its not to be found, It hasn't been scanned out. They are still investigating.

So Im guessing some lowlife has stolen it.

Anyone sees a cheap Truetrac for sale please phone me 040 060 3333
Likewise if anyone knows someone that works for Toll Melbourne that owns a Defender I'd be interested to hear from them, not that I would think a LR owner would do such a thing but they might be able to help me find it.

thanks ..Don

[rovercare]

I've had things turn up a few weeks late, I wouldn't stress yet, hell one freighter had half a car on a pallet for near a week, woman says connote says it's here but I can't find it, till I walk out the back pointing at a half cut, wrapped in plastic with the headlights poking out:D

[rick130]

I've had things turn up a few weeks late, I wouldn't stress yet, hell one freighter had half a car on a pallet for near a week, woman says connote says it's here but I can't find it, till I walk out the back pointing at a half cut, wrapped in plastic with the headlights poking out:D

Try up to six weeks gone walkabout, and it's happened more than once.....

Those of us that rely on daily parts deliveries have many stories to tell Don, don't stress too much yet.

[weeds]

i brought a mountain bike that was in transit for 2 years............

[clubagreenie]

Toll Priority, Their only priority is you paying your bill......

I have had stuff shipped sea from Germany faster than Toll from Wollongong to Sydney. I watched the truck load in the Gong, drove back to Syd and was checked into their depot down there, being a single truck load of 7m long crates of tube the same truck was bringing it through to Syd. 11 months later was located in Armidale. 13 crates, 600 x 600, 7m long, 1.5ton each sat in a depot stencilled with a Sydney delivery address without question until the depot got a new manager.

[isuzurover]

Several times now I have sent parcels via (DHL) economy air from Germany to AU. Supposed to be 11-14 days. 3.5 months is the record. 2 months is the average.

[Davo]

I bought two Series front springs and had someone like Fedex helpfully take one from England to here, while the other spring, sent at the same time, did a scenic tour through somewhere like Switzerland and arrived much later, albeit without any souvenirs.

Sending lots of emails and getting on the phone regularly helps a lot.

[Hoges]

Then there was my good mate who sent a parcel from Brisbane to the suburb of Kingston, ACT...and of course several months later it arrived...having gone via Kingston...Jamaica:angel:
All this just to cheer you up... hope it arrives soon...they don't reduce the bill though, for stress endured in the meantime...

[goingbush]

Thanks for all the encouragement fellas, Just had a call from Toll, they found it & will be here Monday, Fingers crossed.

Ive had stuff go to Austria before, Pepole see Australia and read Austria !!

Generally if I can I use Royal Mail airpost post from UK as its quicker than DHL. Never had any problems from USA before via any carrier.
(except for the DHL scam where they send a bill asking for $47.00 quarantine clearance, Im wise to that now)

cheers Don

[Sleepy]

Good news:D. I got a diff from GBR last year also, seemed to take a long time also.
I had a Defender bumper lost in the mail once. I hope it is still in the corner of some depot somewhere either tripping people over or bonking them on the head:twisted:

[rick130]

i brought a mountain bike that was in transit for 2 years............


Toll Priority, Their only priority is you paying your bill......

I have had stuff shipped sea from Germany faster than Toll from Wollongong to Sydney. I watched the truck load in the Gong, drove back to Syd and was checked into their depot down there, being a single truck load of 7m long crates of tube the same truck was bringing it through to Syd. 11 months later was located in Armidale. 13 crates, 600 x 600, 7m long, 1.5ton each sat in a depot stencilled with a Sydney delivery address without question until the depot got a new manager.


Several times now I have sent parcels via (DHL) economy air from Germany to AU. Supposed to be 11-14 days. 3.5 months is the record. 2 months is the average.

You fella's win :D

[Loubrey]

You fella's win :D

Definitely!!!!

6 no Alloys from the UK took 9 days delivered to Karratha, WA...

[Clarkey]

After 10 years as a courier i hope you paid the insurance on the freight. Freight companies have a habit of "losing" items, laptops, mobile phones, digital camera, golf clubs were favourites. I was a franchisee and had to pay out the insurance excess on many items i never even saw at my end for delivery. Worse still was the amount of freight i shipped to across the country i knew was correctly addressed and sent to correct branch only to be told "lost" in transit.

A WORD OF WARNING TO ALL, PAY FOR THE INSURANCE ON ALL ITEMS YOU ORDER OR PAY WITH YOUR CREDIT CARD AND IF NOT RECIEVED HAVE IT CHARGED BACK TO THE VENDOR BY YOUR BANK!!!!!!

[rover-56]

Know how you feel.
Bought a spare part for my bike from a Co. in the USA.
2 months and still waiting.......:mad:
Can't legally ride without it.
Terry

[Reads90]

My work got Harvey Norman Commercial to send me 4 iPad 3's through the post to me




Guess what , they never arrived and went missing. I went to JB and bought them in the end after waiting for so long

[Davo]

After 10 years as a courier i hope you paid the insurance on the freight. Freight companies have a habit of "losing" items, laptops, mobile phones, digital camera, golf clubs were favourites. I was a franchisee and had to pay out the insurance excess on many items i never even saw at my end for delivery. Worse still was the amount of freight i shipped to across the country i knew was correctly addressed and sent to correct branch only to be told "lost" in transit.

A WORD OF WARNING TO ALL, PAY FOR THE INSURANCE ON ALL ITEMS YOU ORDER OR PAY WITH YOUR CREDIT CARD AND IF NOT RECIEVED HAVE IT CHARGED BACK TO THE VENDOR BY YOUR BANK!!!!!!

I always thought that would happen, given human nature, but have never really thought about it with general freight, just post and courier stuff. Thanks for the tip.

[frantic]

When i worked for "explosive" national transport company they moved combined "shooting star" and "fast as air" into one depot with the latest greatest sorting system of high speed flat trays that went in a loop past all the nsw and interstate trucks tipping at the correct destination down a straight or 360 degree turn slippery dip to the conveyor into the back of the trailer. Problem was and still is it relies on correct postcode so if the sender mixes up numbers it ends up on other side of the state if not the country:o e.g avondale(dapto) 2530 postcode sender writes 2350 so stuff goes north to armidale.
Secondly plates where only 900 long so max box size was 1.8 but if box had sticky on it that slowed its slide when tray tipped the box would get shredded from 3-4 m in the air, i saw it rain everything from watches to books to t-shirts, camera gear and even slice an air con unit in half and spray the gas everywhere.
Thirdly because of the speed all boxes impact at least once from the bottom row and 3 times from the top so the first day of operation we had red and white wine flowing along ther concrete like a river as they had 2 semi loads from brown bros.:D so from every case at least 4 where smashed usually 6-8 as the wine wet the box so when you picked it up another 2 fell out. :eek:
Finally the slide was narrower at the bottom with the cut out sensor BELOW that point, so if you got 2 or more boxes at the max size they would block the slide and if the bloke loading did not see , care or understand(50% casual) the boxes would keep tipping causing a large number to be sliced and diced before the trays where stopped carnage cleared and all started again.:D
Anything that was over 1.8, boxed in wood or steel or an odd shape had to be sorted by hand so if you want your stuff to survive sydney box it in wood 2 m long

[Davo]

Wow. All the things I'd suspected but never knew.

I always pack everything like it's an ancient work of art going to a museum, and it always comes back from whatever business with a few layers of bubble wrap, if I'm lucky. I was thinking of making wooden crates with hinged lids and opening instructions.

I forgot to mention - 8 spark plugs in an express post bag, two weeks to get 400km straight down the road from Broome!

[Clarkey]

I was with 'slow'way couriers and consider them the best of a bad lot. 2 considerations with them was max weight of 25kg but at least you are automatically insured in the cost of freight if using their prepaid labels. Put it bluntly i dont trust any of the freight companies, to many 'lost items' !

[ramblingboy42]

the major freight operation we use has on a number of occasions allowed us to walk freely through their warehouse with no one watching.....no cameras.....we have been asked by a forklift driver which pallet we wanted....he just loads the one we point to. we already have the dockets in our hand and could point at any pallet we wanted, load it , and drive away.

[303gunner]

And the flip side of these sad stories:

I once had a Diff Centre couriered from Orange to Sydney. The box had my name, address and phone number on it. The courier was apologetic when it "Fell off the back of his truck". It was insured for the full amount, so they ordered another one from the supplier, and delivered it correctly.

2 days later, I get a phone call from a kid in the mountains. He's found a crumpled box in the gutter on the side of the road, and would like to return it to me. I drive to the lower mountains and give him a $40 reward (which he's rapt with), and collect my original $500 diff parcel as a spare!

[rick130]

I was with 'slow'way couriers and consider them the best of a bad lot. 2 considerations with them was max weight of 25kg but at least you are automatically insured in the cost of freight if using their prepaid labels. Put it bluntly i dont trust any of the freight companies, to many 'lost items' !

I flat out refuse to let anyone send anything Slowway, it never gets here, they are shockers in this part of the world :(

[uninformed]

well over 100 items sent from the USA using USPS Priority Int'l and 100% success.....best time was 5 days :eek:.

I have been very lucky I think with regards to stolen items...all my gear has been tools new and 2nd hand, but definitly stuff people would like or good make a very easy quick $$$ on at the pub.