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dukemasterpro
27th August 2012, 08:32 AM
So it's almost 3 years since new so factory warranty is coming up for its 3rd birthday.
Has anyone on the forum got any experience to share on how they have made sure any outstanding warranty work is done before its coming out your own pocket?

CaverD3
27th August 2012, 09:00 AM
Dealer found a few things to do on mine before warranty ran out. I just asked them to check.

alittlebitconcerned
27th August 2012, 09:15 AM
Just before mine ran out I got an inspection done by an independant LR specialist and I'm glad I did. When I presented LR with the report they did not really question it unlike the multiple times I personally presented them with the same issues that blind Freddy would have noticed. If I ever again go through the LR warranty wringer, I would get in writing their promises to fix anything after the warranty has run out if mentioned prior to warranty expiring. In my experience this is a straight out lie. You will fight tooth and nail to get them to do the right thing.

PeterOZ
27th August 2012, 12:12 PM
All I can say is to not use ****. Bloody awful and when I posted on here about them they threatened legal action unless it was pulled.:nazilock:

Go figure!

I took it to the dealer when I was getting the 6 year service done and asked them to look for any issues, they found quite a few and was able to get those fixed while still on the lease plan and lease company paid!

I'd suggest that they should be looking for and advising on these issues everytime they have it in. :eek:

I still have about 2 years of the extended LR warranty to go.

cheers

CaverD3
27th August 2012, 02:29 PM
I seem to remember it was a Queensland auto club of one sort or another? :angel:
:wasntme: or more to the point it wasn't you who said it. ;)

PeterOZ
27th August 2012, 02:33 PM
indeed

it wasn't me, you diddn't see me, you can't prove a thing . . . :angel:

caveat venditor

CaverD3
27th August 2012, 02:35 PM
Definately a Queensland Automobile Club of magisterial name. ;)

PeterOZ
27th August 2012, 02:37 PM
no corgis though.

I'll be moving all my insurances to other firms after their nonsense :angrylock:

CaverD3
27th August 2012, 04:15 PM
I have heard **** are good. :Rolling:

Scouse
28th August 2012, 09:37 AM
C'mon guys, please don't play around with this one as Inc has had to do a lot of work behind the scenes to clear it up.

CaverD3
28th August 2012, 11:58 AM
It is a little precious of the particular organisation. An organisation that resorts to threats rather than responding to the particular issue is foolish in this day and age of online forums.
If they wish to take issue they should do it openly.

PeterOZ
29th August 2012, 02:26 PM
oh I agree and they said they would do all of that but never did, all talk, no action.

all I can say is choose wisely when you are looking at insurance products!!

LRTech23
29th August 2012, 02:48 PM
If you are going to get an ed of warranty inspection, make sure they check every piece of the car. I'd let them have it for a few days, it makes them happier when you do, and that way you can get what you done with as little hassle as possible, if you report something and they don't fix it, be sure to take it up with the service manager immediately, heel be likely to fix the issue and maybe chuck in some sort of freebie.

CaverD3
29th August 2012, 04:16 PM
all talk, no action.

I think that would also apply to their threat of legal action. If they went ahead they would inflict a lot of damage on themselves and none on you or AULRO.