20k service on new 90 is too long

[Defender Mike]

My new 90 has 20,000 k service intervel . Its way to long even though we changed the oil after the hose blew its feeling very clunky. The drive train needs a bit of grease and the filters need changing and we are only at 16,000k. When I picked up the vehicle they told me 10,000k as soon as I put it in they tell me it is now 20,000k . I checked the service book and Australia is one of the few countrys that has 20,000k service. One would think that with some of the harshest conditions here in Australia we would have the 10,000k service. Can anyone from Landrover Australia explain this too me. My vehicle works quite hard and recently did 6000ks in 4 days towing all the way. I feel like I will have to do it myself and then it will miss its schedule service. Im not happy and i even have a sticker on the windscreen that says 10,000ks service.:mad:
Mike

[dullbird]

it states in the service schedule that if the car does arduous work (dusty,dirty, off road) it should be serviced ever 12,000k :).

the dealer insisted we do ours ever 12,000k because it was a touring vehicle.

But at the end of the day you can service the vehicle as much as you want its you paying for it ;)

[MR LR]

There isn't anything stopping you getting it serviced every 10,000kms you know... it's just a warranty requirement.

[n plus one]

My new 90 has 20,000 k service intervel . Its way to long even though we changed the oil after the hose blew its feeling very clunky. The drive train needs a bit of grease and the filters need changing and we are only at 16,000k. When I picked up the vehicle they told me 10,000k as soon as I put it in they tell me it is now 20,000k . I checked the service book and Australia is one of the few countrys that has 20,000k service. One would think that with some of the harshest conditions here in Australia we would have the 10,000k service. Can anyone from Landrover Australia explain this too me. My vehicle works quite hard and recently did 6000ks in 4 days towing all the way. I feel like I will have to do it myself and then it will miss its schedule service. Im not happy and i even have a sticker on the windscreen that says 10,000ks service.:mad:
Mike

Are you sure the interval is 20k - just be careful as the LR service interval material is basically self-contradicting crap and the dealers have no idea what they're talking about and stickers on the windscreen are meaningless.

Long story short, I have received differnet advise re service intervals from every different dealer and/or LR Customer Serice operator I have spoken to. My call is to go a minor service every 10k and a major every 20k. First service should be done at 1k IMO.

[Druid 66]

IMO If you can afford a brand new Defender you can afford to look after it :angel:

[goingbush]

20,000 klm is stupid.
If you want the car to last, Grease the props every 5000

Oil & Filters every 10,000

G'box & Final Drives oil change every 50,000

Flush Brake / clutch every 12 months

[Beckford]

My dealer services my Defender every 10,000km.

[rick130]

You can do it as often as you like.
If it makes you feel better, buy some oil from the dealer and do a change.


having said that., why do the filters need changing ?
How do you know ?

Working long and hard on the highway is a lot less stressful to oils and the engine than stop start city driving and short trips.

As I keep pointing out I was doing 20,000km oil changes on an indirect injected TD42T in a Nissan Patrol something like eight or nine years ago.

It was constantly towing 2500kg back when we had a lot higher sulphur levels in the fuel and it was fine.
I've brought it back to 10,000km now as the trips it does are a lot shorter.
Nissan recommends 5,000km OCI's.

Mileage was determined by oil testing, not guessing and it's clocked over 405,000km now ;)

[Naks]

20,000 klm is stupid.
If you want the car to last, Grease the props every 5000
Oil & Filters every 10,000
G'box & Final Drives oil change every 50,000
Flush Brake / clutch every 12 months


Not all this, but I do take it to my indie in between services for oil changes and he gives everything a good look over, greases props, etc.

[justinc]

Goingbush, I would peg the transmission oils back to 40K, personally, and use a synthetic gear oil in the transfer.

JC

[Bundalene]

I might sound a bit cynical but Dealers tend to insist on 10,000kms service unless the vehicle is a fleet cover with free service, then the recommendation is 20,000kms.


I know of a chap with paid up services, who was going on holidays with 15,000kms on the clock. He wanted the tailshafts greasing but was told this wouldn't be done until his scheduled 20,000kms service.


Erich

[scarry]

If you are giving the vehicle a good check over regularly,just change the engine oil yourself at the 10k,also do anything else that you want to do,and then take it to get full service done every 20k.

With the D4,the dealers do a health check at every 12k(or 6 months),whatever that is,don't change any fluids.I have spoken to LR(head office) & they say this is not needed.What is needed is the service at 12months/24k.

The above is only if you are not doing a lot of hard work,such as towing,etc.

The other thing that is very important is use the correct oils.

[carlschmid2002]

I have a MY 12 D90. I am on the corporate program so I get free servicing and they are servicing mine every 10000km. I don't know where this 20000 comes from as my service book says 10000km.

[rick130]

[snip]

The other thing that is very important is use the correct oils.

Particularly during the warranty period, and as JC suggests I'd bring transmission fluid change intervals back a bit as the compartments are limited in capacity.

Syn oils are very good at not oxidising and breaking down, but nothing can compensate for contaminant loading when there aren't any filters involved, and the t/case cops a flogging temp wise too with its limited fluid capacity.

[gt4]

my 2011 has done over 60,000k now, I know the service interval is 20k, but i service it every 10k (and oil filter), fuel and air filter every 20k,

gearbox/transfercase every 40k,
(landrover uses as standard castrol full synthetic in gearbox/tcase),

Wheel bearings at 60k (I know they say 40k), and brake fluid every 40k.
The vehicle does extensive outback touring, but as other posts on this have said, long trips are much kinder on the mechanicals and oils (though the gearbox/tcase does get hot when doing big miles in really hot environments.)
Prop shafts very 5k.diffs every 20k.
The diffs are cheap to change oil as it is only 80/90 diff oil, the gearbox/tcase is expensive because of the oil being a synthetic. Because of water crossings and etc necessitates prudent changing of the diff oils at a minimum as a safe gaurd.

[Defender Mike]

it states in the service schedule that if the car does arduous work (dusty,dirty, off road) it should be serviced ever 12,000k :).

the dealer insisted we do ours ever 12,000k because it was a touring vehicle.

But at the end of the day you can service the vehicle as much as you want its you paying for it ;)

Not quite i have free servicing for 3 years and I was told it would be every 10,000ks. Although as we all know nothing is free and the cost was added in to the deal at the start.Their excuse is that was for the old 2.4 diesel .
Mike

[Defender Mike]

Are you sure the interval is 20k - just be careful as the LR service interval material is basically self-contradicting crap and the dealers have no idea what they're talking about and stickers on the windscreen are meaningless.

Long story short, I have received differnet advise re service intervals from every different dealer and/or LR Customer Serice operator I have spoken to. My call is to go a minor service every 10k and a major every 20k. First service should be done at 1k IMO.

They refused to do the 1k service no longer required i was told. Bring it back at 10 k . At 10 k i was told its 20 k. My deal is free corpoate service for 3 years.

[Defender Mike]

IMO If you can afford a brand new Defender you can afford to look after it :angel:
Thats why i paid for the servicing up front with the corporate plan as part of the purchase cost. They now refuse to honour the deal as was written up. I am not the only one either. Others in Perth facing same story.:o
Mike

[Defender Mike]

I might sound a bit cynical but Dealers tend to insist on 10,000kms service unless the vehicle is a fleet cover with free service, then the recommendation is 20,000kms.


I know of a chap with paid up services, who was going on holidays with 15,000kms on the clock. He wanted the tailshafts greasing but was told this wouldn't be done until his scheduled 20,000kms service.


Erich

I got the same talk. I wouldnt go the corporate deal ever again. Its for Range rovers and Evoke's that dont leave town not good enough for vehicles that are worked hard off road.

Mike

[Defender Mike]

I have a MY 12 D90. I am on the corporate program so I get free servicing and they are servicing mine every 10000km. I don't know where this 20000 comes from as my service book says 10000km.

Is yours a 2.4 or 2.2 litre they keep telling me it changes on the 2.2 and I have read the book its definately there. I picked mine up on the 6th January 2012. It was built November 2011.

It states 10,000 for a few countrys but 20,000 for Australlia. I give up! Im more interested in looking after the truck than fighting with their service manager I will book it in and pay for it to be done.
Mike

[discojools]

Mine is a Nov 2011 build..picked it up in Feb 2012.. Says 10k services. Already had first one. Next one not far off.

[n plus one]

Just a quick FYI re service intervals and the transfer case - I had mine replaced under warranty at 80k and frankly the oil was pretty tired and there were clear signs of heat and wear - so I'll be doing t/c oils at 40k from here on out.

To be clear my t/c never let go on me or anything like that, however it had done a lot of heavy towing off road in reasonably warm conditions.

PS I had been hammering LR about drive train lash for ages and eventually they folded and fitted a new t/c - I suspect this was mostly just to shut me up :D

[rick130]

I
[snip]
It states 10,000 for a few countrys but 20,000 for Australlia. I give up! Im more interested in looking after the truck than fighting with their service manager I will book it in and pay for it to be done.
Mike

I wouldn't mind betting that the countries it lists for the 10,000km servicing have high sulphur diesel ;)

The TD5 had 20,000km scheduled servicing as it had one of the best oil filtration systems ever fitted to an engine, although most owners and shops brought that back to 10,000km.

20,000km isn't outlandish, it all depends on driving conditions, sump capacity, oil type, filtration, etc. etc.

Large over the road trucks can easily exceed 100,000km between oil changes using HD syn oils and used oil analysis.
30,000km is easily achievable on HD mineral oils, and those big engines run boost levels that would damned near blow the head off a BMW or L/R diesel.

As I've said often enough on this board that people would be getting sick of hearing it, we used to regularly take a TD42T engined Patrol out to 20,000km oil change intervals safely using a premium syn HD diesel oil and premium filters.
This was back when fuel had much higher sulphur levels than today.

The oil was nowhere near it's limit, but we were in front financially at that distance so it was changed.
I've brought that back to 10-12,000km now, only because the trips it does are much shorter than when it was regularly towing horses, and that engine has now exceeded 405,000km and is running as good as ever.

Am I saying I'd take TDci out to 20,000km ?

Nope, but it isn't as cut a dried as some make out, nor is their reasoning for changing the oil right either.

[Reads90]

I have a MY 12 D90. I am on the corporate program so I get free servicing and they are servicing mine every 10000km. I don't know where this 20000 comes from as my service book says 10000km.

Land rover defender serivice in the uk has been every 12000miles ( aka 20,000ks) which is the yearly average miles in the uk

So working on that the car will have its yearly service instead of the 6,000 miles service ( which is about 10,000ks)

I know a lot of people in Aus think the poms don't drive any where :-)

But it has always been 6 month or 6000 miles service which ever comes first. But over the last ten years. This had changed to 12,000 miles or very year which ever comes first. And pretty much every car you buy in the uk these days is like this.

But as for Aussie harsh conditions , well the winter and weather is harsher in uk than ours and remember 80% of them here never go outback anyway.

My Hyundai is every 15,000ks and I am going in for its 4th service (60,000ks service ) next week and funny it's the same day that the car rego is due which says it is a year old next week.

[carlschmid2002]

Is yours a 2.4 or 2.2 litre they keep telling me it changes on the 2.2 and I have read the book its definately there. I picked mine up on the 6th January 2012. It was built November 2011.

It states 10,000 for a few countrys but 20,000 for Australlia. I give up! Im more interested in looking after the truck than fighting with their service manager I will book it in and pay for it to be done.
Mike

MY12 2.2 Diesel

[whyatts]

When the 2.2 defender came out LRA discontinued 10k health check services on this model, which is a little confusing (both for dealers & owners) as every other Land Rover has the health checks included as part of the corporate plan.

However it is LRA'S intention to discontinue health checks on ALL models, as new models/engine variants are released.

Personally I would recommend an oil & filter replacement at the 10k - 12k (model dependent) and 90% of our clients are happy to do this.

If you own a 2.2 and have had a 10,000klm health check completed, your dealer has done this as a gesture of goodwill or was mistaken, as they will not be reimbursed by Land Rover for completing this service.

[Defender Mike]

Now at 17,000 ks and feels like it needs a service, doesnt feel like a new car anymore. So Im booking bit in even if I have to pay for it myself. I will get oil samples and have them lab tested.:)

Mike

[uninformed]

I would take a very close look/read of the owners manual in particular the service manual. I was looking at the Tdi version the other day and could not believe what is daily, weekly monthly etc depending on enviromnet....and then long term there are items that should be replaced every XXX km that most here would never have...

Alot on a vehcile is consumable

I personaly do my Tdi engine oil and filter every 5k as I tow 90% of the time and can be doing short trips. For the diffs, T/case and gearbox its 20k with Synthetic oils

[BigBlueOne]

I am on the corporate plan and have my MY12 90 serviced every 10,000km. I pay for every second service 20k, 40k etc and just pay for the ones in between. I will continue to have it serviced every 10k as i plan on keeping it for a long time.

[malsgoing130]

I was just going through the same drama! Mine has just been serviced by Southern Land rover, 1st service and its 1 year since delivered to the dealer, i bought it as a demo with 100km on the clock. Its now done 13000 km and was running out of time not milage.

I asked the service bloke about the intervals, he said 6000km , now bear in mind I had just spent $650 on a service!!!!!, I said buy the piece of junk back, he just looked at me. I said its not a TDi but rather the uber techno loaded new breed ford with synthetic oil and there was no need to service so frequently.

I still dont have a definitive answer but will be doing services 1 a year or 20000km which ever comes first as per the service book.

These clon:mad:ws were told about a squeaking clutch pedal and sprayed wd on it and said its fine, needless to say it still squeaks and looks as though its the pivot shaft that needs lubrication. They are point blank usless. Of the 14 items on my list they changed the oil and greased her up.:(:mad:
cheers Mal

[boolyb]

I would strongly recommend 10,000 km oil changes on the 2.2 still.
In Qld that's what we recommend as most vehicles we see are used in some form under the arduous use conditions set out by LR ie towing, dusty, off road,high temp etc.
Makes me cringe when I see cars going 20k or in the case of the tdv6 3.0 26k without an oil change, i know the corporate service intervals have been changed and it sucks, I guess folks that understand the importance of oil changes and plan to keep the car will still have the oil changed, but some won't .
As a side note the 2.4 has been a very robust unit to date as far as the engine itself goes.

[MGBman]

You can do it as often as you like.
If it makes you feel better, buy some oil from the dealer and do a change.


having said that., why do the filters need changing ?
How do you know ?

Working long and hard on the highway is a lot less stressful to oils and the engine than stop start city driving and short trips.

As I keep pointing out I was doing 20,000km oil changes on an indirect injected TD42T in a Nissan Patrol something like eight or nine years ago.

It was constantly towing 2500kg back when we had a lot higher sulphur levels in the fuel and it was fine.
I've brought it back to 10,000km now as the trips it does are a lot shorter.
Nissan recommends 5,000km OCI's.

Mileage was determined by oil testing, not guessing and it's clocked over 405,000km now ;)
Hi excuse me for being off topic quoting other cars.
I change the oil engine for my car 79 MGB as often as I like sometimes after 500 english miles, after all it's just loosing one screw, I may not change the filter everytime. But I have to stress that the oil I use is a lot more economical than those needed for defender. I have done more than 100,000 kms within this 11 yrs. In very busy city traffic.
The filter part is that it cost more and since I change the oil so often it will not have a chance to get too dirty. ( May be different for defender diesel)
Also sticking to the rule of treating english classic cars " If it ain't break don't fix it " .... Too many past experience.

So if I get a defender later I shall change the oil in between service myself
( as often as I feel like ) and leave the 20,000 to LR.

[LoveB]

doing mine every 10k.

[Dougal]

It's not 1960 any longer guys . My 13 year old diesel work car had 20,000km oil changes from the factory. My 1986 isuzu is 16,000 km when fitted to a truck that works harder than a defender does.

Australia doesn't have harsh conditions for cars. It's warm, flat and pretty dry.

[uninformed]

.....Australia doesn't have harsh conditions for cars. It's warm, flat and pretty dry.

it does when they have been under designed by the bean counting poms.....

[FeatherWeightDriver]

Thats why i paid for the servicing up front with the corporate plan as part of the purchase cost. They now refuse to honour the deal as was written up. I am not the only one either. Others in Perth facing same story.:o
Mike

If it was written in to the sale documents, then it sounds like breach of contract to me... sick'em rex! :angel:

[Dougal]

it does when they have been under designed by the bean counting poms.....

Imagine if it were wet, cold and had altitude.

[Drover]

2008 SVX every 10k since new........

And it's had a couple earlier, when big trips were coming up.

[muddy]

I got my 110 in Feburary had a service at 9.5k and is nearly due for 20k

I asked for a quote for this service (i belive same as as previous ) but there is approx $200 difference

When are fixed price services going to be the normal or am I going to start to run around for quotes?

[uninformed]

Imagine if it were wet, cold and had altitude.

imagine if it was hot dusty and humid.....but im just being silly, never has Australian conditions tested a vehicles reliability.

Hey Dougal, you should move to the Gold Coast, youd fit right in with the 50, 000 Kiwi's that all tell us daily how great NZ is and everything is bigger, better and harder over there :D

[Dougal]

imagine if it was hot dusty and humid.....but im just being silly, never has Australian conditions tested a vehicles reliability.

Hey Dougal, you should move to the Gold Coast, youd fit right in with the 50, 000 Kiwi's that all tell us daily how great NZ is and everything is bigger, better and harder over there :D

You can keep that lot. We don't miss them and we sure as hell don't need them back.;)

Yes Australia is dusty, but that's a concern for the filtration. It only affects the oil if the filtration has alread failed.
Yes Australia is hot, but that's a concern for the cooling system. Like the dust, the oil is only affected if the cooling system can't keep up. Not being cold and damp means a lot less condensation and few problems with moisture in the oil.

It is far worse for an engine to never get up to operating temperature. Short runs in a cold and damp climate.

[uninformed]

so oil and the design of its system doesnt play a roll in cooling, and therefore how much that would effect the break down of oil.....

[Dougal]

so oil and the design of its system doesnt play a roll in cooling, and therefore how much that would effect the break down of oil.....

Of course it does. But if you aren't overheating it, then it's all working as intended.

[rick130]

Australia doesn't have harsh conditions for cars. It's warm, flat and pretty dry.


:Rolling:

[uninformed]

Of course it does. But if you aren't overheating it, then it's all working as intended.

I feel we could be going in circles here.....since the system is designed as a whole, Im sure any engine builder takes both coolant and oil systems in to count for total cooling and if they feel their system is fine, then job done. Again, it wouldnt be the first time that a system has been tested in Oz.

What is the sump capacity of the Tdci?

[Dougal]

What is the sump capacity of the Tdci?

No idea, but someone here will tell me.:D
My Isuzu was around 7 litres. Now 6. 16,000km intervals in a truck at 8T gross back in 1985.
My 2.2 tdi nissan work car is about 5 litres and 20,000km intervals. It is a 1.4 ton car though, not a 2.2T rover. It's not commonrail so doesn't run as clean as newer engines.

[rick130]

Current Peugeot/Citroën diesels only have a 5 litre sump and call for 20,000km OCI's with a low SAPS, full synthetic 5W-30 ACEA C2 oil.
These are fuel economy oils designed to protect the DPF and cat.

I think an ACEA E4/E6/E9 10W-40 oil (low SAPS so safe for the cat and DPF) may find it's way into the sump :angel:
I'm a little concerned with TBN retention with some of these low sulphated ash oils over 20,000km in city/stop start/short trip use, although it'd probably be fine where we are, it gets mostly 30km highway runs.

It only gets down to -7*C here so not too cold, a 10W will be fine at 5:45AM and it's pretty dry too, one of the drier areas of Oz, although I think our average annual rainfall is double of where Dougal lives, but to be fair he is in the driest part of NZ :D

[Dougal]

It only gets down to -7*C here so not too cold, a 10W will be fine at 5:45AM and it's pretty dry too, one of the drier areas of Oz, although I think our average annual rainfall is double of where Dougal lives, but to be fair he is in the driest part of NZ :D

I lived in one of the wettest towns for a few years. 2.5m a year.:( It got wetter out of the towns and closer to the hills.
Here vehicles last forever. There they would completely disappear into a mound of rust flakes over the engine block.

I had to run 5w30 in that nissan. Hydraulic chain tensioners wouldn't play ball in cold winter starts. But I have a spare engine anyway.

[rick130]

The wettest area in Oz I think is around Tully, somewhere above 3.3m/year.

Up where Roverrescue/Steve is I think it's just under 2m/year.

It's in the tropics, it's wet. :D

I'm guessing the west coast of Tassie is like the South Islands west coast, cold and wet, but not too many live there.

[Dougal]

Pike River Mine got 6m of rain a year. Terrible place to get anything done. The number of bike rides and excursions I'd have planned, then cancelled with rain.

The west coast is really temperate. Usually 10-20C daily highs, but the humidity kills you. The heat-pump in my office wasn't set to "cool", it was set to "dry".
Perfect rusting conditions. You can watch rust grow on tools and parts inside your house.:( Park a car outside and you can see the salt streaks on the windscreen.:eek:

[uninformed]

Pike River Mine got 6m of rain a year. Terrible place to get anything done. The number of bike rides and excursions I'd have planned, then cancelled with rain.

The west coast is really temperate. Usually 10-20C daily highs, but the humidity kills you. The heat-pump in my office wasn't set to "cool", it was set to "dry".
Perfect rusting conditions. You can watch rust grow on tools and parts inside your house.:( Park a car outside and you can see the salt streaks on the windscreen.:eek:

gee sounds like where I live, only its hotter here.....

[Dougal]

gee sounds like where I live, only its hotter here.....

And people like to holiday where you are.:D

[scarry]

And people like to holiday where you are.:D

But just make sure you lock up well:o