View Full Version : Road side assistance useless if you drive a Land Rover
Roverlord off road spares
20th January 2013, 10:28 PM
My Bro inlaw had a drama on his D1 over the weekend on a country trip.
It back fired on LPG and blew hoses off. So connected what he could see out of his one eye but was left with one small hose remaining and no idea where to fit it.
He called RACV roadside assist and a tech came out. The tech just about dented his mudguard trying to climb into the engine Bay ( he was a short dude, should have brought a stepping stool with him).
He commented the they are not allowed to do anything on LPG and couldn't find the fitting for the Hose.
Long story short, I had a look at the disco today and immediately knew where the hose came off, it was the vacuum hose for the fuel pressure regulator they goes behind the plenum near the IAC.
Fixed the running problem. Bro said he could only come home on Petrol and used a hell of a lot too.
Also noted that the maf and air hose from filter was bent down. The maf on LPG is attached to a bracket, the Road Side assist turkey had leaned so heavy on it the it bent the bracket..
Some people should not be allowed to touch landies
blue_mini
20th January 2013, 10:43 PM
That's why I inform them not to bother with a mechanic, anything a mechanic could do I would already have done with the tools I carry and the knowledge I have. Only used it once for when a wheel bearing went and a tow truck turned up.
From previous experience they're pretty rubbish at anything other than a jump start or flat tyre.
bee utey
20th January 2013, 10:43 PM
I had a Victorian traveller in a LPG only Ford F250 ring me, I was the only LPG installer in Adelaide answering the phone during the xmas break. Long story cut short, the vehicle wouldn't start the day he was due to return to Victoria, road service was called, couldn't diagnose it, it eventually appeared at my place on a tilt tray. Took me all of 5 minutes to get it started. Air filter was so dirty the LPG mixer had stuck closed.
Re: that vacuum hose, replace it, it goes soft with age. Tell your BIL to gap the plugs down to 0.7mm/0.028" and check the idle timing is around 10 degrees BTDC, should help a lot.
rovercare
20th January 2013, 10:56 PM
On a better note to have total car, my old boy broke the rear diff housing in his 78 series troopy, they stored it and Kimberely camper, sorted a hire car, flew him and my brother home, trucked both the troopy and camper back home to Vic, no expense! all from Kununnara
clubagreenie
20th January 2013, 11:13 PM
Some people should not be allowed to touch cars
Fixed
CapableCate
20th January 2013, 11:34 PM
Yes, Total Care with RACV is the go! When in doubt, they flat bed it free to someone who does know what they're doing. They are good at tyre changes in the rain though!!:-) CC
Carnut1100
21st January 2013, 01:51 AM
When I had total brake failure on a car a short time ago I called RACT and told them it was a tow job....I literally had zero brakes.
They still had to send a patrol around (wait an hour....) to confirm that it really did have no brakes, then another two hours to wait for the tow.......
Disco44
21st January 2013, 04:44 AM
On a better note to have total car, my old boy broke the rear diff housing in his 78 series troopy, they stored it and Kimberely camper, sorted a hire car, flew him and my brother home, trucked both the troopy and camper back home to Vic, no expense! all from Kununnara
The RACQ did that for me in my series 3 Stage 1 3.9 when the transfer case **** itself.They trucked me from Moree to my mechanic at the time in Logan Village.Put me up in a motel then got me home in a hire car.So it's worth to me,anyway,to pay for that kind of assistance to get you back home or up and running again.They should know when they cannot assist and bring the flat top and truck to their depot until things are worked out.
John.
Lotz-A-Landies
21st January 2013, 02:21 PM
I have NRMA Traveller Care on top of my Land Rover Assist on the D4, Land Rover will get the D4 to a LR service but couldn't care less about your trailer and you.
I have NRMA Premium Care on my RRc which is the same as RACQ Total Care and very worthwhile.
gromit
21st January 2013, 02:35 PM
Also with Total Care you have a person and a vehicle registered with them so I take out cover and put the wife's car rego on the 'policy'.
That way she is covered in her car and I am covered in any car I drive.
Colin
CapableCate
21st January 2013, 04:26 PM
Also with Total Care you have a person and a vehicle registered with them so I take out cover and put the wife's car rego on the 'policy'.
That way she is covered in her car and I am covered in any car I drive.
Colin
Shame RACV, NRMA & RACQ don't follow lead of RACT, who have this feature as standard on their Roadside Assist, no need for Total Care to get cover for the 'person' rather than the 'vehicle'.
Lotz-A-Landies
21st January 2013, 04:29 PM
Shame RACV, NRMA & RACQ don't follow lead of RACT, who have this feature as standard on their Roadside Assist, no need for Total Care to get cover for the 'person' rather than the 'vehicle'.I would imagine the reason is that some people want to purchase the cheapest cover possible, they don't take their car our of the city/town or don't have a trailer to tow so don't need the additional cover provided in the total/premium cover.
One size doesn't always fit all.
CapableCate
21st January 2013, 04:35 PM
I would imagine the reason is that some people want to purchase the cheapest cover possible, they don't take their car our of the city/town or don't have a trailer to tow so don't need the additional cover provided in the total/premium cover.
One size doesn't always fit all.
RACT still has that option with their equivalent of Total Care. Difference is that all their Covers pertain to the person covered, not the vehicle. So if you're driving your friends car, who isn't a RACT Member, and it breaks down, you are covered. Just think it is more flexible than our Eastern States :-)
Lotz-A-Landies
21st January 2013, 05:03 PM
RACT still has that option with their equivalent of Total Care. Difference is that all their Covers pertain to the person covered, not the vehicle. So if you're driving your friends car, who isn't a RACT Member, and it breaks down, you are covered. Just think it is more flexible than our Eastern States :-)I don't think it is exclusive, it will depend upon the road service patrolman (sic). I have had a situation when I was driving someone else's car, had a flat battery and the patrolman accepted that I did have 2 other cars on premium care and 4 vehicles on NRMA insurance (not that that matters these days). He jump started the car without asking for me to join up my mate's car.
Some other patrolmen may not be so acommodating.
Wouldn't try it if the vehicle needed towing etc.
BigJon
21st January 2013, 05:24 PM
When I had total brake failure on a car a short time ago I called RACT and told them it was a tow job....I literally had zero brakes.
They still had to send a patrol around (wait an hour....) to confirm that it really did have no brakes, then another two hours to wait for the tow.......
Which is why when I worked for the AANT provider in Alice Springs we used nothing but tilt tray tow trucks. No waiting for a tow if you needed one.
CapableCate
21st January 2013, 08:22 PM
I don't think it is exclusive, it will depend upon the road service patrolman (sic). I have had a situation when I was driving someone else's car, had a flat battery and the patrolman accepted that I did have 2 other cars on premium care and 4 vehicles on NRMA insurance (not that that matters these days). He jump started the car without asking for me to join up my mate's car.
Some other patrolmen may not be so acommodating.
Wouldn't try it if the vehicle needed towing etc.
I guess with that level of business, they'd be silly not to oblige, off the record!
RACV wasn't so amenable, and why I ended up with Total Care, as I had my vehicle registered in Victoria, and was using a friends vehicle from Tassie, not registered in my name, as a borrowed vehicle, and how I made the discovery that RACV is different to RACT in their Roadside Covers, as my standard RACV Roadside Assist wouldn't cover a jump start on a vehicle not registered in my name or State, unless I had Total Care, and only then did RACV Cover me, regardless of vehicles driven.
Anyway, I'm back in Vic from Tas, and was impressed that despite my absence from RACV for 15 years interstate, they counted my other States memberships as continuous, and gave me a Gold card :-)
Homestar
21st January 2013, 08:43 PM
It's not just Land Rovers. Most RACV mechanics don't seem to know even the most basic stuff. Many years ago I borrowed my old mans HQ Kingswood - with a mighty 202 and traumatic...:D. It was running like a dog, and half way back to my place it gave up. Checked under the bonnet and found the carby was loose on the manifold. I had no tools, so legged it to the nearest house to borrow the phone (pre mobile era). Dad said he'd get the RACV out to fix it, but when they turned up, he cranked it and came to the conclusion that the cam gear had stripped... I asked him to take a look at the carby as it was loose.
"It won't be that" he replied, but I pushed him to nip the nuts up and then I started the car...
His comment was " it's usually the cam gear"...
If I hadn't of checked anything, they would have towed it...
And that is on one of the most basic and easy to work on cars ever made... It is no surprise they can't figure out what makes a LR tick...
Cheers - Gav
Mick_Marsh
21st January 2013, 09:19 PM
I have total care.
The last time I needed to use it, I told the operator to tell the man in the yellow van to bring some 6mm fuel hose. He did. It was a quick fix.
I have struck a lot who just want to tow it. Laziness I guess. There are quite a few who do know more than the basics.
Discomark
22nd January 2013, 03:13 PM
I've got NRMA Plus cover and used it twice and its been very handy.
First time was when the drive plate cracked when inland of Coffs harbour. Got it towed to Coff's and they put us up in a hotel and organised a hire car while the problem got fixed.
Second time was when the Auto gearbox packed up near Cooma and they once again put us up in a Motel while organising a tow for the Car, Camper along with 4 adults back to Sydney. That was worth around 2k and was all covered by Premium care.
Now I wouldn't drive the Disco without it ; )
Cheers
Mark
Roverlord off road spares
22nd January 2013, 03:29 PM
Yes, Total Care with RACV is the go! When in doubt, they flat bed it free to someone who does know what they're doing. They are good at tyre changes in the rain though!!:-) CC
Bro inlaw has total care!
Disco44
22nd January 2013, 09:50 PM
Up here in Qld you can elect which cover suits you at the time.If you intend going away on an extended trip,the RACQ will change your cover to any cover you require on payment of premium difference.That's what I do.There is no need to have cover you will not need.
DiscoMick
23rd January 2013, 04:01 PM
I've got RACQ premium and it covers the wife too, she has a card under my name, so its worth it.
Incidentally, having RACQ Premium membership has just saved us $650 by shifting our house and contents insurance from AAMI to RACQ, so there can be non-motoring benefits.
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