gromit
5th March 2013, 03:19 PM
I'm in the process of returning some **itpart brake shoes, fortunately the supplier has accepted my complaint.
I usually buy from a company 'down the road' that supply the trade with brake & clutch parts. LWB rear shoes were $40 last time but another supplier had them for $33 so I thought I'd give them a go......
Got them home and the lining is shorter than it should be (by about 25mm), it looks odd and leaves a black deposit on your fingers. Also the front face is covered with glue and the lining material has chipped in a few places.
Took the **itpart shoes to the local supplier (with my tail between my legs) and explained. Their feedback was that the shorter lining would have a limited effect on the braking, of more concern was the poor quality lining and the black deposit left on your fingers. They suggested the bond between shoe & lining will break down sooner rather than later and also the braking effect would be reduced. The glue across the friction face is just poor workmanship.
They accepted my apology.
The Australian part number for the shoes is N1092 for new ones and AF1092 for changeover shoes. New $40 changeover $30 (that's a 'Trade Price')
I think I'll stick with the local supplier in future and pay the extra for peace of mind.
Colin
I usually buy from a company 'down the road' that supply the trade with brake & clutch parts. LWB rear shoes were $40 last time but another supplier had them for $33 so I thought I'd give them a go......
Got them home and the lining is shorter than it should be (by about 25mm), it looks odd and leaves a black deposit on your fingers. Also the front face is covered with glue and the lining material has chipped in a few places.
Took the **itpart shoes to the local supplier (with my tail between my legs) and explained. Their feedback was that the shorter lining would have a limited effect on the braking, of more concern was the poor quality lining and the black deposit left on your fingers. They suggested the bond between shoe & lining will break down sooner rather than later and also the braking effect would be reduced. The glue across the friction face is just poor workmanship.
They accepted my apology.
The Australian part number for the shoes is N1092 for new ones and AF1092 for changeover shoes. New $40 changeover $30 (that's a 'Trade Price')
I think I'll stick with the local supplier in future and pay the extra for peace of mind.
Colin