Yet another computer issue

[jx2mad]

I have a number of pdf files on my computer. I can print all of these. However if I download my bill from Telstra I cannot print it. I cannot print from site or from saved pdf file. Can anyone explain why? Jim

[d@rk51d3]

You using a PC or Mac?
You will sometimes get conflicts between the 2 systems, and PDF's will be corrupt, or even unuseable at worst.

I don't know why. You'd think a PDF would be the same regardless......but, no.

You could try another reader. I quite like Nitro.

[FeatherWeightDriver]

Telstra

That's why... :wasntme:

[jx2mad]

:D:D:D:D:):) ex employee. Jim

[Ferret]

It is possible to create a PDF document which, for copyright reasons, can not be printed by normal means. Just got to set the right security settings upon document creation.

Why anyone would deliberately do this with something like a 'bill' is beyond me but Telstra have been mentioned.

[incisor]

you still got the box your computer came in?


:angel:


what printer you trying to print to?

[jx2mad]

Yep! And it runs windows 8 if that is a clue.:(:(

[jx2mad]

Ok. I gave up and reordered paper bills from Telstra! I like a paper backup in my filing system. Jim

[loanrangie]

Jim, quit while you are way behind - still got that stone tablet and chisel out back ? :wasntme:

[Ferret]

Have you checked that your actually 'printing' to your printer? You may be 'printing' to a file? Such things are possible.

[jx2mad]

Hey solved the problem although the original problem still exists. Talking with a friend this morning and he suggested I download the newest version of Adobe reader. It was then that the penny dropped. I had not downloaded any reader and the problem was within something in windows 8. I downloaded Adobe and all is fine. Thanks for suggestions. Jim

[jonesy63]

Jim - you might want to check that you keep Adobe Reader, Flash, etc up to date... this is a common attack vector for malware - as operating systems usually keep themselves patched.

[Roverlord off road spares]

Jim - you might want to check that you keep Adobe Reader, Flash, etc up to date... this is a common attack vector for malware - as operating systems usually keep themselves patched.
Is it just me? every day I turn the laptop on there is a message to install important update for Flash, I download it installs and then the next day the process starts all over again, it's ground hog day every day!

[jonesy63]

No just you! ;) At least it is actively updating itself (*after* new vulnerabilities/exploits are addressed). The issue imho, are the applications which rely on the user to manually update.