Skype and Mac book.

[130man]

Hi all, my wife is overseas atm and has the use of a Macbook. She can call me on Skype but I cannot hear her. She can hear me fine. We can't seem to activate the inbuilt microphone on the Macbook. We are not familiar with Apple gear so I would appreciate any advice on what we can do to get the Macbook microphone to work properly. Thanks in advance, 130man.

[Avion8]

Hi 130man,

If you open Skype, click on Skype - preferences, then audio/video you should have a window with microphone. Tick the automatically adjust microphone settings - it should work?

If this doesn't work open launchpad, system preferences, sound, then adjust internal microphone output volume (it may be in mute). Hope this works for you. I know we had some hassles setting up skype, but all good now.

[Turtle61]

Also make sure you don't have FaceTime running at the same time as it may cause conflicts.

Here is the official Skype set up help:
https://support.skype.com/en/faq/FA10977/how-do-i-adjust-the-sound-settings-on-my-computer-and-in-skype-for-mac-os-x-lion

[130man]

Hi Avion8 and Turtle, thank you for your tips. I have cut and pasted them into an e-mail and sent it to her, so we will see what transpires. 130man.

[130man]

Hi Guys, its all good. She received the e-mail and followed the instructions and it all works!!! Thank you very much. Cheers, 130man.