Subscriptions

[incisor]

That old bugbear, subscriptions.

to be frank, i am really getting to be over paypal.

they offer no protection for me as a seller and are a law unto themselves, breaking their own terms and conditions at will.

i have offered auto renewing subscriptions because numerous people asked me on numerous occasions to implement it for the sake of their convenience etc etc etc.

trouble is people tend to forget they have set them up, hit paypal with an unauthorized transaction and i then get nasty notes from paypal telling me i am stealing money from people and to be utterly frank i am really getting to be over it.

i then have to spend considerable time seeking and providing the proof they require to show that the transaction was a genuine subscriber initiated debit and something the person themselves setup, not something i have concocted to defraud people of their hard earned pennies.

and then they still decide that i am a fraudster and refund the money...

which is fine apart by me apart from the fact that i have wasted a heap of time complying with their requests for info that they then just decide to ignore the supplied proof of anyway.

so....

i can't simply stop offering them as they already exist so i cant delete them

i can however change payment gateways to something else such as authorize.net, who have an australian branch and tell paypal to jam it.

that will cause many current auto subscriptions to fall over and not renew thus upsetting many valuable hard to come by subscribers..

win win NOT....

anyway, will be talking to authorize.net to see if they offer a suitable service.

comments?

[sheerluck]

Ditch Paypal. I hate them with a passion.

People will understand.

[pop058]

At the end of the day, it has to work for YOU. Do what you gotta do I say, the masses will understand :)

[Homestar]

How big is the list of auto renew subscribers? Can you send them an email asking them directly how much it will tick them off if you were to change the system?

[Outback 1]

WOULDN'T IT BE JUST AS EASY TO SEND A SUBSCRIPTION DUE REMINDER ?

[Naviguesser]

I am an auto renew person.
No problem here. Just let me know if it changes (and remind me when its due :))

[incisor]

WOULDN'T IT BE JUST AS EASY TO SEND A SUBSCRIPTION DUE REMINDER ?

the system does.. or should i say, tries to....

it sends an email saying it will debit the account in the next couple of days..

seems few read them or they end up in the spam folder and many have old email addresses in the system that bounce so they don't get them.. for whatever reason.

[bob10]

I would definitely rather pay by my debit card, and give paypal a miss. I only did the auto pay thing because it seemed the way AULRO preferred it to be done. Bob

[101RRS]

I pay via paypal but do not have the auto renew box ticked - I assume that once a year I get the auto generated email telling me my subscription is due and I pay by paypal.

This system seems to work so why not just ditch the auto renew function.

Garry

[rick130]

Inc, another company I deal with uses another Aussie operated gateway for CC transactions.

Can't remember ATM, will try and find later and let you know.

[Sitec]

That old bugbear, subscriptions.

To be frank, i am really getting to be over paypal. They offer no protection for me as a seller and are a law unto themselves! To be utterly frank i am really getting to be over it......


"tell paypal to jam it"...

I was over Paypal years ago when they with held $4000 of mine for a sale thru Ebay! They decided that I might be laundering money, even tho the payment was linked to the sale of a Quad Bike on Ebay!! So yes, I 100% agree!! Tell Paypal to jam it! Happy to pay subscription fee into a bank acc set up solely for that purpose! Cheers! :)

[Trout]

I tend to be a bit slack in getting around to renewing things so auto renewal options work well for me.

But do what works best for you. I may need a few reminders about paying up though.

I hate big business making like hard for the little guy so if that's the case then ditch them.

[Debacle]

I upgraded my subscription because it could be done monthly through paypal
and I wouldn't notice a small amount coming out monthly. If you have a way of doing the same without paypal I am all for it.

[AnD3rew]

Purely as a buyer and not a vendor I find PayPal to be very convenient and I like only having my credit card details with one third party, I wouldn't be keen to set up with someone else.

I don't have the auto renew and I don't think I got a reminder and the only reason I knew mine had lapsed was when I saw the ads come back.

I would stop offering the auto renew, send an explanation to the list of those who have already set it up and beg their forgiveness and focus on making sure the reminders are sent when they lapse.

I would also be ok with doing a bank transfer into an account, but PayPal is way more convenient.

[Wildcard8]

I am living in Jakarta and Paypal have locked my account thinking im trying to pirate myself! :angrylock:

Inc. How can i buy a subscription to AULRO without using paypal?

[Ausfree]

I pay via paypal but do not have the auto renew box ticked - I assume that once a year I get the auto generated email telling me my subscription is due and I pay by paypal.

This system seems to work so why not just ditch the auto renew function.

Garry

I use the same system and I'm happy with it.:D But if you are copping crap, do what you have to, to decrease the angst.:)

[Bytemrk]

Inc. You just tell us what works for you....

I'm sure 99% of us don't really mind how it's done and wouldn't want you having to jump through these hoops.

As a buyer.. Paypal is terrific.... as a vendor they are crud...

[Chops]

I tend to be a bit slack in getting around to renewing things so auto renewal options work well for me.

But do what works best for you. I may need a few reminders about paying up though.

I hate big business making like hard for the little guy so if that's the case then ditch them.

You wont need reminders, lack of space for everything and pop-up adds soon become very apparent with the lack of subcription :eek:

[AndyG]

I avoid PayPal like the devil, prefer direct deposit. Not sure if you can make something pop up or avatars explode if subscription expires:)

Whatever's good for you.

[Pedro_The_Swift]

Inc, another company I deal with uses another Aussie operated gateway for CC transactions.

Can't remember ATM, will try and find later and let you know.

:whistling::tease::lol2:

[incisor]

I am living in Jakarta and Paypal have locked my account thinking im trying to pirate myself! :angrylock:

Inc. How can i buy a subscription to AULRO without using paypal?

from the FAQ section


Registered User
Cost = $0 per annum
100 PM's and can send to 1 person at once
has 102400 KB of gallery space
and can not have a commercial signature

Subscriber
Cost = $27.50 per annum (other options available)
Removes the google adverts between posts
1000 PM's and can send to 5 people at once
has 204800 KB of gallery space
access to extra features to speed up your access and enhance you usage
access to several other themes
access to on-line games
can NOT have a commercial signature

Silver Subscriber
Cost = $55 per annum
Removes the google adverts between posts
2500 PM's and can send to 5 people at once
has 409600 KB of gallery space
access to extra features to speed up your access and enhance you usage
access to several other themes
access to on-line games
can NOT have a commercial signature

Gold Subscriber
Cost = $88 per annum
Removes the google adverts between posts
5000 PM's and can send to 10 people at once
has 1638400 KB of gallery space
access to extra features to speed up your access and enhance you useage
access to several other themes including a low bandwidth low latency theme for those on slow dial up or satellite connections
access to on-line games
can NOT have a commercial signature

Vendor
Cost = $100 per annum
Removes the google adverts between posts
1000 PM's and can send to 5 people at once
has 204800 KB of gallery space
access to extra features to speed up your access and enhance you useage
and can have an approved commercial signature and create threads in The Verandah forum area.
you are allowed a login using your business name for you or your staff to manage enquires without compromising your personal login. it needs to be a different email address.

Payment Options

via direct deposit using the details below

Bank is Westpac Banking Corp.
Branch is Caboolture
Account name is Dave Blears
BSB is 034611 (some banks may require 034-611)
Account Number is 163373

ALL subscriptions are used to maintain the system.
Please reference all payments with your AULRO user name.

or

by ringing me during business hours on (07)54993000 or 0416173522


ALL BILLING FOR AULRO.COM SERVICES WILL SHOW UP IN YOUR ACCOUNTS AS COMING THROUGH DavecandoIT - DAVE BLEARS COMPUTING, CABOOLTURE, QLD, AUSTRALIA

[JDNSW]

Worth noting that for over the counter transactions, Westpac can only use numeric reference numbers, making the use of user name a bit of a problem if you want to use cash. You can use your user name from most other banks, but they will almost certainly chage you a fee for transferring to another bank.

John

[BMKal]

I've got Dave's shop set up as a Payee in my on-line banking (as I have with others I regularly or occasionally pay money to).

Easy - just transfer the money on-line and enter the words "AULRO Subscription" in the transfer and you have a record.

Never used PAYPAL or similar - and don't intend to in the future. If I come across a vendor who only does business this way - I go elsewhere. ;)

I've never had a problem with receiving reminders that my subscription has expired on AULRO - can't remember exactly where it appeared, but from memory there was a red notice that appeared on the screen somewhere when I logged in.

[incisor]

well i think i can see why paypal has hubris

not much in the way of competition out there...

[olbod]

Geez.
Whats wrong with paypal ?

[TonyC]

Geez.
Whats wrong with paypal ?

Read what Inc said. Their giving him grief he doesn't need.
That said, he is concerned about how any changes will impact on us subscribers.

Tony

[Mick_Marsh]

Where do you want me to send a cheque?

[Basil135]

Where do you want me to send a cheque?

I will PM you my address, if you like.

Figure, while you have the cheque book out, what's a couple more... :D

[Chops]

I will PM you my address, if you like.

Figure, while you have the cheque book out, what's a couple more... :D

X 2,,, :D

[BMKal]

Where do you want me to send a cheque?

Well if you're offering Mick ........................ :)

There's this bank in Nigeria that has told me they'll send me a million bucks if I send them a cheque first for a couple of grand.
;)

I'll PM you their address .................... :banana:

[rick130]

Inc, another company I deal with uses another Aussie operated gateway for CC transactions.

Can't remember ATM, will try and find later and let you know.




:whistling::tease::lol2:

eWay is who they use Inc.

I may be slow Pedro, but I get there :p

[Gullible]

I do not auto renew because I do not like PayPal.

Can you migrate to the new payment gateway in stages. Set up the new one and use it for annual subscriptions and new auto renewals, and faze out pay pal after this years auto renewal?

[TeamFA]

Another vote for you doing whatever is the easiest solution for you.