Bluetooth gone!

[geoz]

I need the community's help.

We have a late 2010 D4 with the basic stereo. We recently had some issues with the battery. It is still not clear what exactly happened but after a lot of stuffing around the problem appears to be gone.

However, at some point on the way the Bluetooth hands free went AWOL and we now can't connect the phones any more; the radio can't find the phones and vice versa.

The workshop couldn't find a way to turn it back on; does anyone have an idea where to look?

Thanks in advance.

[jonesy63]

geoz - I suggest you try a hard reset.

Instructions are in the FAQ: http://www.aulro.com/afvb/d3-d4-rrs/93220-aulro-discovery-3-4-rrs-faq.html

You'll probably have to re-pair the phone to the head unit after the hard reset.

[geoz]

I am told that was done.

[sniegy]

Apple & Samsung!!
Disconnect all devices from vehicle (& Delete them all)
Turn off Bluetooth connection. (On Phone)
Turn off phone physically (Shut it down for 2mins)

Hard Reset

Turn phone on
Re-pair phone to vehicle.

Hopefully all should be good ;)