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hodgo
23rd August 2014, 03:02 PM
I brought a second hand Left external mirror for my car (Cost $25) from a wrecking yard and when I went to fit it I found it was of no use to me It was off a ute not a sedan When I took it back they did not have one for a sedan and after a near argument with the smart idiot behind the counter he wanted to charge me a $15 restocking fee.
I will never go back to that yard again I have never heard of a re stocking fee I am very temped to go public about it

Ausfree
23rd August 2014, 03:21 PM
Yeah, I can understand your anger. I would feel the same way.:mad: Naming and shaming is frowned upon on this Forum, unfortunately. Have you thought about going to Consumer Affairs????:)

rangieman
23rd August 2014, 03:38 PM
Yeah, I can understand your anger. I would feel the same way.:mad: Naming and shaming is frowned upon on this Forum, unfortunately. Have you thought about going to Consumer Affairs????:)

x2;)

hodgo
23rd August 2014, 03:57 PM
Yes I had thought about that avenue I can not express the anger over it I had been a long term customer over the years and had been responsible for a lot of their other customers over that I had recommended them to. I am not a vindicated bastard but I have my ways and means, Those Who I lead there in the past will be lead to other pastures The yards name is abbreviated **********. I will work it against them.


Hodgo

Didge
23rd August 2014, 03:58 PM
Isn't there a website somewhere in Australia for naming and shaming? I thought someone noted it after the camper trailer debacle

Mick_Marsh
23rd August 2014, 03:59 PM
Should you name and shame on the forum?
No.

RHS58
23rd August 2014, 03:59 PM
Surely they sold you the wrong part.
You're entitled to a refund I would think.
Or the correct part, which they can't supply.
So a refund it is then.

Ausfree
23rd August 2014, 04:04 PM
Just a thought.....did you ask to speak to the manager?, you can also complain about your treatment by a smartarse salesman!!!

vnx205
23rd August 2014, 04:25 PM
Did they have to order it in for you or did they have it in stock?

Doesn't a restocking fee normally cover the costs they incurred in getting the part specially for you?

This is not the place to name and shame.

hodgo
23rd August 2014, 04:47 PM
Did they have to order it in for you or did they have it in stock?

Doesn't a restocking fee normally cover the costs they incurred in getting the part specially for you?

This is not the place to name and shame.
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No, it was in stock sitting on a shelf and to answer a couple of other question There was only one person duty It was late Saturday when this took place I was not going to name and shame on the forum that never crossed my mind

Don 130
23rd August 2014, 07:28 PM
Don't know if you have an equivalent of our 'department of fair trading' in Qld,
but here in NSW, if a product is not fit for the job it was bought for, you're entitled to a full refund, and no restocking fee.
Don.

Homestar
23rd August 2014, 08:17 PM
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No, it was in stock sitting on a shelf and to answer a couple of other question There was only one person duty It was late Saturday when this took place I was not going to name and shame on the forum that never crossed my mind

Yet you left enough clues in post 4 for anyone to find out who you meant, so your intent was obvious IMO.

pop058
23rd August 2014, 08:53 PM
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No, it was in stock sitting on a shelf and to answer a couple of other question There was only one person duty It was late Saturday when this took place I was not going to name and shame on the forum that never crossed my mind

You said you were not going to N&S, yet you have effectively done just that:mad:

Scouse
23rd August 2014, 09:10 PM
Yes I had thought about that avenue I can not express the anger over it I had been a long term customer over the years and had been responsible for a lot of their other customers over that I had recommended them to. I am not a vindicated bastard but I have my ways and means, Those Who I lead there in the past will be lead to other pastures The yards name is abbreviated ************.


HodgoDetails deleted. As it appears the name is quite easily worked out, you have effectively named the business.

Yeats
24th August 2014, 08:29 AM
Forums...

(Sigh)

Always a fight somewhere.

pop058
24th August 2014, 07:49 PM
Forums...

(Sigh)

Always a fight somewhere.

No fights, just some guidelines to keep the place running.

Ps, My Dad was only a little bloke, so your Dad may well have been bigger :p

Yeats
24th August 2014, 10:45 PM
No fights, just some guidelines to keep the place running.

Ps, My Dad was only a little bloke, so your Dad may well have been bigger :p

Pah! Your dad isn't as small as my dad. At christmas time he used to put on a santa suit, stand out the front of the house and wished everyone a happy christmas.
That all ended abrubtly in 1978 when he was kidnapped and taken to Cornwall by some school kids that misstook him for a Gnome.

Haven't seen him since. But for some strange reason, he keeps sending us postcards every year...