View Full Version : Puma First Service,...Cost?
Pickles2
12th October 2014, 09:07 AM
Just had our Defender's 1st service done.
Just wondering what others have paid for this service?
Pickles.
Uber1600
12th October 2014, 03:01 PM
I'm also interested in finding out the cost as my first service on my 2014 90 is due in a weeks time
Pickles2
12th October 2014, 03:38 PM
C'Mon guys, surely someone must've had a first service recently?
Pickles.
defender_i_hardly_know_er
12th October 2014, 04:12 PM
Depends where you go. Call ahead and ask for a price, some quote ~$900, some will quote a quarter of that. Edit - Since you're asking - what did you pay Pickles?
Jeff
12th October 2014, 04:42 PM
post deleted
Pickles2
12th October 2014, 07:49 PM
I paid a total of $706.10.
The car was in for its 1st service, but also for the turbo hose recall.
On the invoice it shows $250 labour for the service, $233 for oils & filter etc, and another amount of $158.50 alongside where it mentions the turbo hose recall, so I was just wondering what this $158.50 was for,...If it wasn't there, I would've paid around $550 for my service,...that's why I was asking because I feel that this amt of $158.50 has been erroneously charged?...because the recall is free. What else could this $158.50 be for?
Pickles.
specwarop
12th October 2014, 09:22 PM
$158.50 for disposal of oils haha
debruiser
13th October 2014, 07:23 AM
I can't really help but I get my first 3 services free - part of my deal when I bought the 90.  
$158 to dispose of oils?  Your mechanic must be doing it the wrong way around.  I can dispose of oil for free - to a recycling place.  If have larger amounts such as a mechanic would then you can actually sell the oil to the recycling mobs.  So I can't see how they could justify charging for disposal of oil. 
The only help I could offer is my 90 went in for the turbo hose recall (it had already had a new hose under warranty about a month before that) although it had to go in on 2 different occasions and spent a total of about a day and a half at the dealer I did not receive a bill.  This stealer quoted me $900 for a service when I was looking to buy from them.
seaweed
13th October 2014, 07:35 AM
Hi Pickles,  Paid $476.00 for first service at Land Rover dealership Brisbane for Defender 90.  Cheers..
Pickles2
13th October 2014, 07:36 AM
So, no-one's paid for a Puma first service lately?
Pickles.
alan48
13th October 2014, 08:05 AM
Hi,
 my first service last month cost $855.20 and I thought that excessive for a small service--I had been quoted $1150ish from two dealers for a full service ie all oils etc. Also had recall done eventually--they forgot at first visit despite listing it on invoice--but were very nice about it though!
Syd110
13th October 2014, 09:04 AM
whats the most expensive service the puma is in for?
Pickles2
13th October 2014, 09:05 AM
Hi Pickles, Paid $476.00 for first service at Land Rover dealership Brisbane for Defender 90. Cheers..
Thank you seaweed, a nice definitive answer, which was what I was looking for! 
Anyone else who can tell me  what they paid for a 1st service for a Puma 90 2.2, which is really not much more than an oil & filter change?
Pickles.
PAT303
13th October 2014, 09:47 AM
I paid $550,it doesn't matter what it costs,it's the most important service your vehicle ever gets along with the 40K ones,just pay the money.  Pat
Pickles2
13th October 2014, 10:00 AM
I paid $550,it doesn't matter what it costs,it's the most important service your vehicle ever gets along with the 40K ones,just pay the money. Pat
No worries at all about paying, I've already paid, and as far as I'm concerned, you get what you pay for,...and my service would have cost about the same as yours, except for the $158.50,..I just want to know what it's for, which is why I wanted other's experiences, which are, and will be, appreciated.
Thanks, Pickles.
Psimpson7
13th October 2014, 10:23 AM
Why don't you just call them and ask instead of getting random strangers to speculate!
 :D
is this the 20k service?
Pickles2
13th October 2014, 11:31 AM
Why don't you just call them and ask instead of getting random strangers to speculate!
:D
is this the 20k service?
It's the 10K service, an "A" service, I think. In my case it's the 1st service..
Not "Random Strangers",.......all Forum members mate, and people who have the same vehicle as us. And I'm certainly not asking them to "speculate",....that is exactly what I don't want.I am asking them what they paid,...that is not "speculating".
And of course I will be ringing, but not today, when the Service Dept is very busy, but also after I have been able to guage some idea of what is the norm....., so that I will not, in your words, have to "speculate".
I always like to do my homework, get proper info etc, in any situation, before I take on ANY issue, which is all I am doing here.
Pickles.
Longtimer
13th October 2014, 01:53 PM
I was told that the first service is at 20K, and I asked about one at 10K and was told there wasn't one for my 2.2 puma.
 
So I suppose my question is; Are the oils supposed to be changed out at 10K or not? I have done almost 9K since July, so I will get to the mark very soon.
 
 
Cheers,
 
Phill.
Pickles2
13th October 2014, 02:35 PM
I was told that the first service is at 20K, and I asked about one at 10K and was told there wasn't one for my 2.2 puma.
 
So I suppose my question is; Are the oils supposed to be changed out at 10K or not? I have done almost 9K since July, so I will get to the mark very soon.
 
 
Cheers,
 
Phill.
Well, the first service is due at 12ms or 20K, whichever is the earlier, in my case it was 12ms.
Pickles.
Psimpson7
13th October 2014, 02:42 PM
It's the 10K service, an "A" service, I think. In my case it's the 1st service..
Not "Random Strangers",.......all Forum members mate, and people who have the same vehicle as us. And I'm certainly not asking them to "speculate",....that is exactly what I don't want.I am asking them what they paid,...that is not "speculating".
And of course I will be ringing, but not today, when the Service Dept is very busy, but also after I have been able to guage some idea of what is the norm....., so that I will not, in your words, have to "speculate".
I always like to do my homework, get proper info etc, in any situation, before I take on ANY issue, which is all I am doing here.
Pickles.
I was suggesting that you call them to ask about the 158$ amount you are asking about below..
and another amount of $158.50 alongside where it mentions the turbo hose recall, so I was just wondering what this $158.50 was for,...If it wasn't there, I would've paid around $550 for my service,...that's why I was asking because I feel that this amt of $158.50 has been erroneously charged?...because the recall is free. What else could this $158.50 be for?
Pickles.
Pickles2
13th October 2014, 03:01 PM
I was suggesting that you call them to ask about the 158$ amount you are asking about below..
No worries, Like I said, I will be doing that. & I'll let you know how I go, I was just trying to see if there was any similarity with other 1st service bills.
Cheers, Pickles.
PAT303
13th October 2014, 04:22 PM
What it could be is going over the vehicle tightening everything,they charged you extra to cover the labor,they did that with mine,every nut and bolt from steering to suspension got re-torqued.   Pat
bemm52
13th October 2014, 04:45 PM
What it could be is going over the vehicle tightening everything,they charged you extra to cover the labor,they did that with mine,every nut and bolt from steering to suspension got re-torqued.   Pat
 
You were lucky here its in out as quick as possible
Pickles2
13th October 2014, 05:31 PM
What it could be is going over the vehicle tightening everything,they charged you extra to cover the labor,they did that with mine,every nut and bolt from steering to suspension got re-torqued. Pat
Well, if that's what they did, I'd be VERY happy!
Still looking for any other of your first servicing costs if possible, before I speak to the Dealer tomorrow?
Pickles.
Rig110
13th October 2014, 06:41 PM
Hi Pickles, I was quoted over $600. I was pleasantly surprised when it came in at just over $400. 
My guess would be they forgot to move the turbo hose part into the warranty section - happened on mine but the advisor realised just before I was about to point it out. Good luck! 
Dave.
Loubrey
13th October 2014, 06:46 PM
whats the most expensive service the puma is in for?
Hi Syd110,
The 80,000km or 48 month is a beast of a service as they change every drop of fluid, do a complete health check (4 pages of check list) and an adjustment to anything found.
Could be around $1,600 from some reports depending on vehicle condition, but I was lucky with just under $1,200 which was further reduced by 20% as our local main dealer is our main club sponsor. Hence my car still being serviced by the dealer after warranty's run out.
Cheers,
Lou
PAT303
13th October 2014, 07:34 PM
You were lucky here its in out as quick as possible
Well I'm not supprised about all the warranty claims people over east are making if thats the case.I drove my vehicle to the dealer straight from doing a month in the Kimberly so everything was covered in red dirt,it was easy to see the spanner marks on the nut/bolt heads.  Pat
PAT303
13th October 2014, 07:37 PM
Hi Syd110,
The 80,000km or 48 month is a beast of a service as they change every drop of fluid, do a complete health check (4 pages of check list) and an adjustment to anything found.
Could be around $1,600 from some reports depending on vehicle condition, but I was lucky with just under $1,200 which was further reduced by 20% as our local main dealer is our main club sponsor. Hence my car still being serviced by the dealer after warranty's run out.
Cheers,
Lou
I've had the major with all oils changed three times in 100K,twice in Perth and once in Adelaide,$900 except once with a balance and rotation,$1000.  Pat
AndyG
13th October 2014, 08:16 PM
At an independent i had my first service done, @ 5,000 km, when it was 3 weeks old. Mainly because they were hard k's on the Birdsville & Stresleki,
Tracks.
Engine Oil & Filter and a couple of hours inspecting, labour was 110 per hour, total cost $397. 
Dealer had it penciled in for 10,000 but i will probably let it run to 15,000 km & 12 months.
What is the LR normal labour rate?
ozy013
13th October 2014, 08:44 PM
At an independent i had my first service done, @ 5,000 km, when it was 3 weeks old. Mainly because they were hard k's on the Birdsville & Stresleki,
Tracks.
Engine Oil & Filter and a couple of hours inspecting, labour was 110 per hour, total cost $397. 
Dealer had it penciled in for 10,000 but i will probably let it run to 15,000 km & 12 months.
What is the LR normal labour rate?
$120 p/hr, in Melbourne when quoted for work early this year.
harps
13th October 2014, 08:54 PM
I was quoted $760 at one stealership, and paid $640 at another here in Melbourne. 2.2 D90 first service 20k kms.
4wheeler
13th October 2014, 09:13 PM
Hi Pickles2,
Just checked the first service documents for my used 2013 Defender.  The 12 month service done with 7500km on the odometer cost $494.00 in NSW which included the hose warranty repair for that model year which was no cost. This was done in June this year. It also included at no cost investigation of the EGR system which apparently caused a fault requiring the vehicle to be flat bedded to the dealer.  Nothing found though and it has not occurred while I have owned the vehicle.
The cost was around $330.00 labour, $110.00 parts plus GST.
Hope this helps.
AndyG
14th October 2014, 04:28 AM
And of course the dealers have you by the hairy's for the free mandatory corrosion check, if you want that cover.
Any idea what that check would cost stand alone?
Pickles2
14th October 2014, 06:48 AM
Thanks for your "pricings" guys, they have given me some idea.
It's not the total cost that bothers me, it's the fact that an amount of $158.50 has been aligned with the turbo hose recall on the invoice?
I will speak to the Service Manager today & see what he says. 
Pickles.
Pickles2
14th October 2014, 09:07 AM
Have much appreciated your feedback, as it's given me an idea of what the usual cost is.
Anyway, rang my dealer today, who was most apologetic, saying they had mistakenly charged me for the hose upgrade.
A cheque for the amount is in transit to me.
Very good attitude. Pickles.
PAT303
14th October 2014, 09:33 AM
Pickles,the attitude towards dealers is they are a bunch of crooks,I've had my TDCi serviced from new by dealers and indy's,the dealers do the best job,staying with them also doesn't cause problems with warranty,if you spend your money with them I've found them much more pleasant come problem time.  Pat
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