Ebay sellers not providing what you order...

[Tombie]

Arrrggghhh

Twice this week I've receive parcels with orders I placed on ebay sellers.

Both items wrong!

One is the incorrect item completely..

The other, a Steel version of a product I ordered specifically because it stated Aluminium Alloy..

Contact the sellers - and they want ME to pay to return THEIR **** up at MY cost :( before they will ship me the right part...

Like hell....

Send me the right part, and a satchel to return your mistake and we will be fine.

Don't send it in next 48hours - PayPal claim lodged.
Simple...

Rant over, feel better now!

[101RRS]

Yep and as you mentioned they want you to pay to send it back to them - I require a paypal deposit into my account of the cost of postage or negative feedback and a paypal claim.

[Dougal]

EBay don't have any qualms about rogering dodgy sellers. Rightfully too!

[THE BOOGER]

I ordered a 20 amp MPPT solar controller about 6 weeks ago it was a no show. When I contacted the seller they offered a refund I asked them to refund only if they could not supply the controller, they gave refund that day all good. I now have 3 emails from them complaining about giving them neutral feedback but if they are still trying to sell things they don't have How can I give them positive feedback:mad:

[Ean Austral]

Arrrggghhh

Twice this week I've receive parcels with orders I placed on ebay sellers.

Both items wrong!

One is the incorrect item completely..

The other, a Steel version of a product I ordered specifically because it stated Aluminium Alloy..

Contact the sellers - and they want ME to pay to return THEIR **** up at MY cost :( before they will ship me the right part...

Like hell....

Send me the right part, and a satchel to return your mistake and we will be fine.

Don't send it in next 48hours - PayPal claim lodged.
Simple...

Rant over, feel better now!


From my experience with paypal claim on ebay, you are required to return at your expense. I bought a part the supplier had advertised, they didn't have it in stock but they never told me that and accepted my payment. I lodged a claim after they said 1 month delivery.
I purchased the same item from elsewhere after paypal told me all was good, but 1 day before the end of the claim they shipped the product, which then paypal said they could do under the rules. Long story short, after negative feedback was lodged they threatened me with no refund unless I removed it, lodged another complaint with ebay about the illegal action of the seller with a copy of the email they sent telling me.
2 months later the item was able to be returned at my expense.


The claim system is crap and favours the sellers.




Cheers Ean

[Tombie]

Hopefully this will be sorted - All I wanted was some Landy bits...

[UncleHo]

And people wonder why I don't buy from Evilbay :)

[Eevo]

fleebay

[bee utey]

I've purchased well over 1000 items through ebay and would say that more than 95% of the purchases have been fine. Some of the duds just go straight in the bin, some have been sent back and one has even been refunded when I've sent pictures of their item hooked up to a battery and gauges and not working. One seller at first wanted his item sent back to China until I showed him the cost of return postage (dearer than the actual item) so I got a refund anyway. Most sellers are pretty honest and just want good feedback. I don't get a much better success rate from local shops.

[AndyG]

I am a very infrequent user, but once bought 3 capacitors for a TV, they sent 20 ! With a nice hand written note.

So go figure

[Tombie]

I've purchased thousands of items totalling over $60,000 in the last 4 years. This fortnight I've had more mistakes etc than the rest of the 4 years.

[nismine01]

I bought a cheap product from China (UV torch for checking air con dye leaks) and it failed quite soon after purchase, contacted seller, they said cost of freight back was more that cost of product, keep it we send a new one to you.

Thank you :)

Cheers

Mike

[Basil135]

I've purchased thousands of items totalling over $60,000 in the last 4 years. This fortnight I've had more mistakes etc than the rest of the 4 years.

I could make money offering Ebay rehab to you... :D

[Lotz-A-Landies]

I've purchased thousands of items totalling over $60,000 in the last 4 years. This fortnight I've had more mistakes etc than the rest of the 4 years.$15,000 per year, :o

You have too much spare cash lying around Toombie! :D

[Tombie]

$15,000 per year, :o



You have too much spare cash lying around Toombie! :D


Not anymore. But lots of parcels...

Every 2nd day is like Xmas at Casa De Tombie