Defender service bulletins/messages and recalls 07 and onwards

[dullbird]

This thread is here so we can post up any service bulletins or recalls that maybe relevant to the new defender 07 and onwards..

the idea is if anyone comes accross one if they would be so kind as to forward it on to my self via PM then i will post it up in here.

hopefully the result being, everyone with a new defender knowing about any problems they may need to address with their dealer..and a good resource for anyone that maybe searching the site for info if they are planning on looking/buying or even dreaming about getting a new defender in the future.

[dullbird]

https://www.aulro.com/afvb/images/imported/2008/12/1045.jpg

Bulletin. retreived viz defender2.net

[dullbird]

For some strange reason (saving some money, possibly), LR decided to replace the traditionale brackets for the A-frame, the ones that are bolted to the chassis, with welded brackets.
Now they have found out that with time (but not much time has passed, one year or so...) the welded brackets may not be up to the job, resulting in the rear axle going astray, with inevitable disappointment of the driver, who finds himself driving a car with a will of its own.
It seems that the first vehicles are exempted, as probably LR still had some of the old brackets as stock, and that later ones are exempted too, as they reverted to the old system; in between, from VIN 736064 up to VIN 752152, all defenders should be inspected and, if the case be, rectified, by welding additional patches to the already welded brackets.
The service action should be carried out by LR workshops as the vehicle comes in for the first useful maintenance service.

bulletin now in english
https://www.aulro.com/afvb/images/imported/2008/07/1117.jpg

sorry the diagram is in italian but it give you the idea of where to look
https://www.aulro.com/afvb/images/imported/2008/07/1118.jpg

The picture below shows the bulletin on gtr website provided by the man who described the bulletin above
https://www.aulro.com/afvb/images/imported/2008/07/1119.jpg

The numbers you can see that i have highlighted are Q036 UK
and Q036 EX (which i'm assuming refers to export)

reference: A-frame issues in 2007 MY Defenders - LR4x4 - The Land Rover Forum (http://forums.lr4x4.com/index.php'showtopic=27251&hl)

[dullbird]

https://www.aulro.com/afvb/images/imported/2008/07/950.jpg


some others that have experienced the problem

Defender2 - View topic - Rattling Brakes !! (http://www.defender2.net/forum/topic349.html)

[dullbird]

https://www.aulro.com/afvb/images/imported/2008/07/949.jpg


certainly describes some of the symptoms we have had with ours

[dullbird]

Actually talking to my local landrover mechanic few weeks ago and he said he had an 07 driver actually pull into hi garage off the road as his steering totally locked up and he couldn't steer properly

i believe this was the reason but i cant say that for sure:)

https://www.aulro.com/afvb/images/imported/2008/07/948.jpg

[dullbird]

New technical bulletin regarding brake vacuum pump (LTB00177 Report post

The following appeared today in the GTR.
Appears that the pump specs has been changed again and now includes a gasket. Includes up to MY2009

No.LTB00177v3 21 April 2009
Reissue: Please replace the previous edition of this bulletin.
This bulletin supersedes TSB LTB00177v2/2008 dated 27 October, which should either be destroyed or clearly marked to show it is no longer valid (e.g. with a line across the page).

Subject/Concern: Brake Vacuum Pump Seal Oil Leak

Models: Defender (LD) 2.4L Diesel
2.4L Diesel VIN-range: 7A732615-9A779263

Markets: All
Section: 206-07

Summary: Oil leaking from the brake vacuum pump front oil seal.

This version has been issued for a change in the Causal Part and End VIN.
Cause: Dirt ingress into the pump pulley seal resulting in damage to the lip and subsequent oil leakage (the new brake vacuum pump has a secondary dirt lip seal). Suggested Customer Concern Code - R31.

Action: Should a customer express concern, install a new brake vacuum pump (refer to Global Technical Reference GTR Workshop Manual, section 206-07).

Parts Required:
Description Part Number Quantity
Brake vacuum pump LR014973 1
Gasket LR004381 1

Labour Time:
Operation Description Operation No. Time
Install a new brake vacuum pump 70.50.19 0.7 hours

Repair/Claim Coding:
Causal Part: LR006782
ACES Condition Code: 42
Defect Code:

https://www.aulro.com/afvb/images/imported/2009/02/165.jpg

[dullbird]

LTB00166
Subject/Concern: Clutch Noise/Poor Selection
Models:
Defender (LD) 2.4 Puma Diesel Engine. 2.4 Puma Diesel Engine. VIN-range: 7A732615-9A766150
Markets: All
Section: 308-00
Summary:
Potential difficult gear selection and noise in clutch operation.
Cause: Improvements have been made to the specification of the clutch plate and clutch cover to
address both the potentially difficult gear selection and noise during clutch operation
concerns.Suggested customer concern code P24.
Action: Should it become necessary to install the clutch kit assembly, refer to the new procedure
detailed in Global Technical Reference GTR Workshop Manual, section 308-00.
Parts Required:
Description Part Number Quantity
Clutch kit Assembly. URB500080 1
Labour Time:
Operation Description Operation No. Time
Clutch kit Assembly Renew. 33.10.01 3.9 hours
Repair/Claim Coding:
Causal Part: URB500080
ACES Condition
Code:

Sourced Via www.defender2.net (http://www.defender2.net)

[dullbird]

Subject:Service Action
‘A’ Frame Suspension Arm

Publication No.: 204-Q055
Model: Defender
Model Year: 2009
VIN Range: LD771715 – LD772545
Date of Issue: 03 February 2009
Expiry Date: 28 February 2011

RE: ‘A’ Frame Suspension Arm

Dear Colleagues
In plant quality inspections have determined that on a number of 2009MY Defender vehicles, the
'A' frame top link arm bushes at the chassis bracket location end of the arm can rotate due to a
potential ovality/oversize of the bore in which the bush is installed.
Customers may experience vibration and a noise likely to be a whine.

Action to be taken
At the next service opportunity you are requested to visually inspect and repair if necessary. The
workshop procedure is attached as Appendix 1.

Please ensure all unsold vehicles are repaired prior to handover to the customer.
A number of vehicles have been reworked at the factory prior to dispatch and can be
identified by a white square sticker in the corner of the windshield; no further action is
required on these vehicles.

Please check DDW to ensure that the vehicle is affected by this Service Action prior to
undertaking any rework action. DDW will be updated to reflect only those vehicles
affected. Should you require a listing of the affected vehicles, please contact the Land
Rover Field Actions team by e-mail. All overseas
requests should be forwarded via the National Sales Company/Regional Office only.
At the time of confirming a booking for vehicle repair, please ensure that all
outstanding Field Service Actions are identified to ensure the correct parts are
available and adequate workshop time is allocated for repairs to be completed at one visit
__________________

Serivce Action from www.defender2.net (http://www.defender2.net)

[dullbird]

SSM40851 Report post

Defender Front and Rear Propshaft Grease Points

Models : LD - Defender

Title: Defender Front and Rear Propshaft Grease Points

Last Modified: 30-MAR-2009 08:27

Category: Noise/ Vibration

Symptom: 703000 Vibration Concerns

Content Issue: Loose or missing front / rear propshaft grease nipples for Defender 07 MYonward vehicles.

Action: If any propshafts are identified where the grease nipples are missing, then the propshaft should be replaced. Any cases where the grease nipples are in place but loose should be torqued to 8Nm + 45degrees.


retrieved from www.defender2.net (http://www.defender2.net) thanks to sasahdidi

[dullbird]

SSM40308 - Just to be awarehttps://www.aulro.com/afvb/images/imported/2013/11/352.jpg (http://www.defender2.net/forum/report.php?p=6610)


Models
LD - Defender
Title Mulitiple Starter Motor Failure
Last Modified 21-JAN-2009 17:43
Category Electrical
Symptom 203000 Basic Electrical
Content
Issue:
Repeat failures on Defender starter motors.
Cause:
The ignition switch can jam causing starter motor failure due to over running.
Action:
If the starter motor has failed check operation of ignition switch;
a) Is the switch jammed through any of its positions?
b) Does the switch fully return to position 2 once cranked and the inhibit operates, not allowing re-crank from position 2?
c) Does the starter motor continue to engage once cranked and key released?
If the answer to any of the above is YES please change ignition barrel as well as starter motor as potentially the starter motor will fail again.
Vehicles post vin. 775971 have been modified and should not demonstate this concern.



Thanks to defender2.net

[dullbird]

LandRover EPQR - View SSM
View
Models: LD - Defender
Title: SSM 37380 - 07MY Defender Non Start, Rough
Running, P0089-7A & or P1169-00
Engineer Darlison Mark
Name:
Last its '2008-04-18 OO:OO:OO'}
Modified:
Category: Driveability
Symptom: 603300 No Start
Content: Issue:
Non start, poor idle, rough running, P0089-7A and or
P1169-00 logged.
Cause:
Potential water in fuel tank. A small number of service
replacement parts have been returned to engineering
for inspection and in each case the breather / vent line
has been blocked with water / mud / dirt. A blocked
breather / vent line would cause the fuel tank to vent
via the fuel cap. Engineering testing has
highlighted evidence to suggest water is collecting
inside the fuel cap, (via the fuel cap lock barrel), and is
then drawn into the fuel tank during the breather /
venting process.
ActiQn~
This will depend on the severity of the contamination,
the quality of the engine running / performance and
whether or not any DTC are logged and what they
relate to.
Please follow the steps in the attached pdf doc to
determine which course of action to take.
NOTE)
Any vehicle presented to the dealership with DTC
P0089 and P1169 must have the fuel pump and rail
replaced.
DTC other than P0089 and P1169 are not so important
in contamination cases and do not necessarily mean
that parts should be replaced. Please follow normal
diagnosis procedures for other logged DTC. Please
submit an ePQR for reference.
New fuel tank with updated breather location
introduced for Defender 90 at Vin 760582. Defender
110 /130 at Vin 760304. See attached pdf.
Files: Breather Location.QQf
Water in Fuel SSM.pgf
j\te\lllJank & breather 10Qiltion.pdf

Issue:
Non start, poor idle, rough running, POOa9-?A and or P1169-00 logged.
Cause:
Potential for water in fuel tank. A small number of service replacement parts have been returned
to engineering for inspection and in each case the breather I vent line has been blocked with
water I mud I dirt. A blocked breather I vent line would cause the fuel tank to vent via the fuel cap.
Engineering testing has highlighted evidence to suggest water is collecting inside the fuel cap,
(via the fuel cap lock barrel), and is then drawn into the fuel tank during the breather I venting
process.
Action:
This will depend on the severity of the contamination, the quality of the engine running I
performance and whether or not any DTG are logged and what they relate to.
Please follow the steps below to determine which course of action to take.
If DTC P0089 and or P1169 are logged at the start of the diagnosis actions 1, 2 and
3 below will require completing.
1) Non start I poor idle I running symptoms and no codes logged. At the fuel filter place a
transparent plastic cup under the drain screw and drain a quantity of the contents into the cup,
allow to settle. Look for the presence of water in the sample?
If water is evident remove the contamination, i.e. clean out the fuel tank and low pressure pipes,
replace the fuel filter and refill the system with clean fuel. Renew the fuel tank breather I vent line
and clear any blockages. Reposition the breather I vent line behind the LH rear inner wheel arch
trim panel to protect from water I mud ingress. On Pick Up variants reposition the pipe in board
towards the rear of the fuel tank. Bleed I prime the fuel system, clear fault codes and start the
engine.
If the engine then runs OK and no DTG are flagged It is likely that no further action is necessary.
2) Should the engine still run pooriy after action 1 above, it is likely that the SGV (Suction Control
Valve) on the high pressure pump is contaminated. If this is the case the only action is to replace
the high pressure pump assembly as the valve cannot be cleaned. It is a high precision
component and is not currently available as a separate part.
(Note, the SCV meters the fuel quantity and regUlates the rail pressure. Contamination to the
SCVcauses the valve to stick and therefore cannot correctly regulate the fuel rail pressure).
3) Should DTG POOa9-?A and or P1169-00 be flagged at the start or after actions 1 and 2, this
means the PLY (pressure limiting valve) on the rail has opened due to excessive rail pressure.
This again will have been caused by a contaminated SGV. In these cases both the pump and the
fuel rail must be repiaced (PLV not available separately). (Note the PLV must be replaced if it has
opened as the internal valve seat will be damaged and the return spring will be weakened).
NOTE)
DTG other than Pooa9 and P1169 are not so important in contamination cases and do not
necessarily mean that parts should be replaced. Please follow normal diagnosis procedures for
other logged DTG.

[dullbird]

https://www.aulro.com/afvb/images/imported/2009/09/500.jpg

[dullbird]

Id:- 42916

Models:- LD - Defender

Title:- Defender non start condition 2008my onwards

Last Modified:- 25-NOV-2009 12:44

Category:- Electrical

Symptom:- 203000 Basic Electrical


Content
Issue:
Vehicle is in a not start condition and appears to be Immobilised.
Cause:
Several potential causes for this symptom, Land Rover request you follow the action below.
Action:
Use the attached flow chart when diagnosing a non start condition. It would be appreciated if you could respond via EPQR giving details and a reference to the point in the diagnostic flow diagram the non start issue was resolved, or if a non start condition cannot be resolved, in which case it may be necessary to arrange an Engineering visit to view the vehicle.

https://www.aulro.com/afvb/images/imported/2010/02/799.jpg

[dullbird]

Land Rover—2007MY and 2008MY Defender vehicles—Reduced performance of the park brake

PRA number: 2009/11310
Date created: 22nd December 2009
Product information

Product description

Land Rover 2007MY and 2008MY Defender vehicles

Identifying features

Campaign number: P019
Target number: 223
VIN range: LD740135 - LD757662

What are the hazards?

Vehicle malfunction

What are the defects?

Vehicle owners may experience reduced performance of the park brake over time and may also see visible signs of a minor oil leak such as oil spots under the vehicle. The loss of park brake is due to the brake shoes being impregnated with oil from the transfer box as a result of a loose flange nut on the output of the transfer box allowing oil to migrate onto the brake shoes.

Where the product was sold


National

Supplier

Jaguar Land Rover Australia trading as Land Rover Australia

What should consumers do?

Contact your Land Rover dealer

[dullbird]

https://www.aulro.com/afvb/images/imported/2011/05/1562.jpg

https://www.aulro.com/afvb/images/imported/2011/05/1563.jpg

https://www.aulro.com/afvb/images/imported/2011/05/1564.jpg

https://www.aulro.com/afvb/images/imported/2011/05/1565.jpg

https://www.aulro.com/afvb/images/imported/2011/05/1566.jpg

[astoltz]

Technical Service Bulletin LTB00477/2012 : Released on 06 Aug 2012

Abrie

[Naks]

Morning all,

Puma owners, please take note, there is a TSB out for improving the gear
changes on the MT-82. This affects all Pumas from 2007.

Details here: Defender2 - View topic - Gearbox tech bulletin (http://www.defender2.net/forum/viewtopic.php?p=282211#282211)


A Puma owner also reports much improved gear changes after his first out-of-warranty service where the indie used Redline Synthetic MTL.

[Steve223]

thought it may interest some:

Jaguar Land Rover Australia—Land Rover Defender 110 & 130 MY2011 & MY2012
PRA number: 2014/14252
Date published: 12th August 2014
Product information

Product description
On certain Land Rover Defender 110, 2011 and 2012 Model Year vehicles and Land Rover Defender 130, 2011 and 2012 Model Year vehicles customers have reported oil leaks from end of the front axle case.
Identifying features
P047 = Axle Case renewal 55 vehicles affected in Australia. Selected vehicles within VIN range -
SALLDKVT8BA820578 to SALLDKVT7BA408683

P048 = Bracket Fitment 224 vehicles affected in Australia. Selected vehicles within VIN ranges -
SALLDHMT7BA820580 to SALLDHSS8BA408691
What are the defects?
Some customers have reported oil leaks from end of the front axle case. In more severe cases customers have reported that the wheel hub assembly and suspension have collapsed up into the wheel arch. In extreme cases the wheel and hub have detached from the vehicle.
What are the hazards?
If the wheel hub assembly and suspension collapse or detach the vehicle stability will be compromised and the degree of directional control minimised, this significantly increases the risk of an accident.
Where the product was sold
· Nationally
Traders who sold this product
Jaguar Land Rover authorised dealerships
Supplier
Jaguar Land Rover Australia
What should consumers do?
Owners will be notified and instructed to take their vehicles to a Land Rover authorised repairer who in the case of certain 110 and 130 vehicles with heavy duty suspension, will have correct to specification replacement front axle case installed (Recall action P047)

All other affected vehicles will have an additional bracket (Recall action P048) mounted to the end of the axle case tube to ensure that in the event of failure, wheel, hub assembly and suspension is retained. In this condition the vehicle will exhibit an oil leak from the failed weld area and it is possible steering will be less precise, steering may be mis-aligned and off centre steering will be degraded. In this condition vehicle stability and control ability is fully maintained.
There will be no charge to owners for this repair

[bob10]

Just a heads up, Bob

Jaguar Land Rover Australia (http://www.recalls.gov.au/content/index.phtml/itemId/1068654)

[dullbird]

Posted on Defender2.net

So expect recall is only current in the UK at this point but perhaps enquire with your local dealer


IMPORTANT INFORMATION

Dear

Jaguar Land Rover Limited is providing a no-charge Customer Satisfaction Programme to owners of 2012 and 2013 model year Defender vehicles.

Reason for this programme

Jaguar Land Rover Limited has contacted us to make us aware of a potential quality concern with your vehicle. It is possible that the low oil pressure warning indicator will remain illuminated after initial ignition on indicator check, flash on and off, or illuminate while driving. This warning indicates a potential failure in the lubrication system. If you experience this warning, stop as soon as safety permits and switch off the engine. Seek qualified assistance before turning on the engine. Engine damage will occur if this warning is ignored.

What your Land Rover authorised repairer will do

Your vehicle will require the replacement of the oil pump, oil sump, oil pickup pipe, oil pump outlet pipe and oil filter . The rework action will be undertaken on your vehicle at no charge to you, under the terms of this programme.

How long will it take?

The time to repair your vehicle is approximately one and a half hours. However, due to service scheduling requirements, your vehicle may be required for a longer period of time.

What we are asking you to do

Call us or your preferred Land Rover authorised repairer without delay, quoting your Vehicle Identification Number (located at the beginning of this letter) and vehicle registration number. Ask for a service date and whether parts are in stock for Customer Satisfaction Programme. If you do not have an authorised repairer, please access Land Rover's Premium 4x4 Vehicles and Luxury SUVs (http://www.landrover.co.uk) or View Land Rover in your country (http://www.landrover.com) for authorised repairer addresses, directions and contact details.

If your Land Rover authorised repairer does not have the parts in stock, they can be ordered before scheduling your service date. Parts would be expected to arrive within a week after ordering.

When you bring your vehicle in to the Land Rover authorised repairer, please show this letter to the authorised repairer. If you misplace this letter, your authorised repairer will still do the work, free of charge.

If you have concerns...

If you have trouble getting your vehicle repaired promptly and without charge, please contact your authorised repairer's Service Manager for assistance.

If you still have concerns, please contact the Jaguar Land Rover Limited Customer Relationship Centre and one of our representatives will be happy to assist you.

Call: 0370 850 8447 or (enter telephone number) or (enter telephone number), Office hours: Monday-Friday: 8:30AM - 5:30PM or (enter working days and times).

Thank you for your attention to this important matter.

[p38arover]

Recall issued today for 2015 Defenders re front brake line chafing:

Jaguar Land Rover Australia — 2015 Land Rover Defender | Product Safety Australia (https://www.productsafety.gov.au/recall/jaguar-land-rover-australia-2015-land-rover-defender)


Product description
2015 Land Rover Defender

Identifying features

VIN (Vehicle identification number)
Specific vehicles within the VIN range SALLDWBR8FA461900 to SALLDHRP7FA465615

What are the defects?

The front brake pipe from the caliper to the flexible brake hose is showing signs of a chafe condition.
This has occurred on some Defenders that have been subject to an earlier recall (P053 - https://www.productsafety.gov.au/recall/jaguar-land-rover-australia-land... (https://www.productsafety.gov.au/recall/jaguar-land-rover-australia-land-rover-defender-hub-bolts)). This may cause brake fluid loss. Brake fluid loss will illuminate a red warning triangle on the instrument cluster instructing the driver to seek qualified assistance before continuing.

What are the hazards?

A loss of brake fluid will result in extended brake pedal travel combined with reduced braking performance. Stopping distances will increase. This will also compromise vehicle stability and significantly increase the risk of an accident.

[spudfan]

This may not be relevant to those in Australia who own Defenders manufactured from 2011 onwards but here it is.
Recall N178
This is from Defender2 site.
2011 Model 2.4 Defender- Diesel Emissions Upgrade Report post

Received a letter today from Land Rover, saying 2011 Defenders no longer meet regulatory emissions limits, and offering a software update free of charge, don't know weather to bother as it may affect performance, has anybody else had this notice.
DEFENDER2.NET - View topic - Recall N178. (https://www.defender2.net/forum/topic68560.html)
Here is an article on the recall.
Jaguar Land Rover downplays possible side effects of emissions recall (https://europe.autonews.com/automakers/jaguar-land-rover-downplays-possible-side-effects-emissions-recall), but no mention of Defender, so it must be very recent.

...….and this is my post on the subject on Defender2.
This is how they want to tackle the issue.
JLR has made it clear to owners that the recall will not affect power outputs and has released information about what side-effects to expect. On gasoline cars, the stop-start function might operate at lower engine temperatures. Diesel cars could get noisier on cold-starts and could idle at lower revs at junctions. JLR also said owners of diesel cars could see higher consumption of the AdBlue urea additive that reduces exhaust NOx levels. JLR said that “all of the changes have been reviewed and agreed with the VCA,” meaning the certification agency is happy the cars will return to the agreed certification figures
"Lowering the idle speed on diesels is likely to be a simple fix to drop the fuel consumption by a few grams, but that could affect drivability of the car. “Manufacturers don’t like their car to idle at excessive revs, because it raises CO2, but there is a limit to how far you can bring them down. Too low and the car starts to sound rough and it affects drivability,” Archer said.
JLR disputed Archer’s claims lowering the idle speed will mean that the cars will be trickier to drive. “The reduction in idle speed is not going to introduce any drivability concerns,” the company said in a statement. “The engine management system ensures that all of the required anti-stall devices are employed to mitigate any drive take-up engine rev deficiency.”
Here's the full thing.
Jaguar Land Rover downplays possible side effects of emissions recall (https://europe.autonews.com/automakers/jaguar-land-rover-downplays-possible-side-effects-emissions-recall)
I don't see the Defender mentioned on this recall list.
Recall LAND ROVER R/2019/049 - Vehicle Recall UK (https://www.vehicle-recall.co.uk/recall/R/2019/049)
Here is a list of the recalls for Defender in the U.K.
LAND ROVER DEFENDER Recalls - Vehicle Recall UK (https://www.vehicle-recall.co.uk/make/LAND-ROVER/DEFENDER)
https://car-recalls.eu/make/land-rover/
Mine is a 2011 2.4. I suppose it is being lumped into the same emissions category as the 2011 2.2. This seems a little unfair as the 2.2 has a DPF in the emissions system. As of yet I have had no recall letter (Ireland) but if there is a European rollout it could come later.

[DiscoMick]

So is it right to assume the affected vehicles all have a DPF? If so, my 2009 Defender, which doesn't have a DPF, should be unaffected, I assume.

[Gibs]

SWMBO has just received a PSR in the mail from JLR PTY LTD Level1 189 O'Rirordan St Mascot NSW!
Its for the N706 Front Axle requiring Reinforcement Brackets.
Has anyone else received the same type of letter and if so what Dealer's are still doing Recall Work if any in WA?

[TonyC]

For the Defender front axle?

The front Puma axle saga continues. (https://www.aulro.com/afvb/90-110-130-defender-county/292207-front-puma-axle-saga-continues-6.html)

If it's a JLR recall then any Land Rover dealer should be able to do it.

[DazzaTD5]

SWMBO has just received a PSR in the mail from JLR PTY LTD Level1 189 O'Rirordan St Mascot NSW!
Its for the N706 Front Axle requiring Reinforcement Brackets.
Has anyone else received the same type of letter and if so what Dealer's are still doing Recall Work if any in WA?

there is only one dealer in Perth, Cannington or Osborne park