Who reads the manual before they are in trouble?

[nismine01]

I got 'pinged' some time ago for breaching the forum rules, fair enough, do the crime, do the time.

How many of us start to put something together and only look at the instructions when it is too late, you have to pull apart what you have done 'cause you put the top bit on the bottom' or vice versa.

So, today I read some rules and found what I needed.

What had concerned me was that, having information about a company that I consider shonky to say the least, I could not warn others about it, hence me falling foul of the no 'name and shame' rule.

If I have read the rules correctly now, I can state there is a company in South Australia that abuses it's position and relies on most customers not knowing enough about their vehicle and or mechanical procedures to be able to check up on what was done and or fitted.

Whilst I still can not name this company publicly, I believe I can advise any individual who contacts me via PM as to who it is.

They are also dicking around the court system in SA but I hope that will finally be sorted by mid year, fingers crossed.

Regards to all.

Mike

[Chops]

Who reads the manual?

Me :D

Still didn't help me two weeks ago when I assembled a vanity unit. For the life of me,, I swear, I did not see the two holes in the middle of the base. Hence, all apart and flip it over :( I don't feel too bad about it though,, I wasn't the only one who didn't see them ;)

As far as naming and shaming goes,, I'm of two minds. Sometimes I think it should be OK to do so,, but alas, the way the world has gone with slander etc, and in our case,, Daves the one they'll chase first,, so definitely have to look after his/our interests. It's just as easy to tell everyone you whoe's, then as you said, a quick pm from anyone concerned.

[V8Ian]

I got 'pinged' some time ago for breaching the forum rules, fair enough, do the crime, do the time.

How many of us start to put something together and only look at the instructions when it is too late, you have to pull apart what you have done 'cause you put the top bit on the bottom' or vice versa.

So, today I read some rules and found what I needed.

What had concerned me was that, having information about a company that I consider shonky to say the least, I could not warn others about it, hence me falling foul of the no 'name and shame' rule.

If I have read the rules correctly now, I can state there is a company in South Australia that abuses it's position and relies on most customers not knowing enough about their vehicle and or mechanical procedures to be able to check up on what was done and or fitted.

Whilst I still can not name this company publicly, I believe I can advise any individual who contacts me via PM as to who it is.

They are also dicking around the court system in SA but I hope that will finally be sorted by mid year, fingers crossed.

Regards to all.

Mike
I've heard many derogatory remarks about 'The South Australian Company', but have no idea who it is. Consequently I avoid all SA outfits. In fairness to the honourable businesses, please PM me.

[BMKal]

Still didn't help me two weeks ago when I assembled a vanity unit. For the life of me,, I swear, I did not see the two holes in the middle of the base. Hence, all apart and flip it over :( I don't feel too bad about it though,, I wasn't the only one who didn't see them ;)




Didn't know you could get a "vanity unit" as an option in the new Discovery. It's not an option I've seen listed before. :wasntme:

[rangieman]

Who reads the manual?

Me :D

Still didn't help me two weeks ago when I assembled a vanity unit. For the life of me,, I swear, I did not see the two holes in the middle of the base. Hence, all apart and flip it over :( I don't feel too bad about it though,, I wasn't the only one who didn't see them ;)

As far as naming and shaming goes,, I'm of two minds. Sometimes I think it should be OK to do so,, but alas, the way the world has gone with slander etc, and in our case,, Daves the one they'll chase first,, so definitely have to look after his/our interests. It's just as easy to tell everyone you whoe's, then as you said, a quick pm from anyone concerned.

Yep x2 and you would be surprised how many Pm`s you get if you have the goss on a shonky individual or buisness`s ;)
Not that id be involved in something like that or have first hand experience at all :angel:

[rangieman]

Didn't know you could get a "vanity unit" as an option in the new Discovery. It's not an option I've seen listed before. :wasntme:

Goes with the marble top for the Latte machine:angel:

[Tombie]

I've heard many derogatory remarks about 'The South Australian Company', but have no idea who it is. Consequently I avoid all SA outfits. In fairness to the honourable businesses, please PM me.



***Mod edit: Blatant hints are included in the name & shame policy.

[Chops]

Didn't know you could get a "vanity unit" as an option in the new Discovery. It's not an option I've seen listed before. :wasntme:


Goes with the marble top for the Latte machine:angel:

:bangin::bat:

[Fifth Columnist]

Didn't know you could get a "vanity unit" as an option in the new Discovery. It's not an option I've seen listed before. :wasntme:
Is it Sir Terence Conran designed?

[BMKal]

Is it Sir Terence Conran designed?

Quite possibly ............................ but I had to look up who he was, so I really don't know. Does he specialize in designing furniture specifically for a dark blue luxury environment ? :angel:

[Fifth Columnist]

Quite possibly ............................ but I had to look up who he was, so I really don't know. Does he specialize in designing furniture specifically for a dark blue luxury environment ? :angel:
He designed the original Discovery interior.

[alien]

Yep x2 and you would be surprised how many Pm`s you get if you have the goss on a shonky individual or buisness`s ;)
Not that id be involved in something like that or have first hand experience at all :angel:

I'm not surprised at the PM box getting used.
I expressed my bad experiance at an event and promptly got a PM.
No apology however, only a justification as to why.
Understandably people can't express thier bad experiences but unfortunately the good buisnesses get tarnished also as hints are given.

[Chops]

Quite possibly ............................ but I had to look up who he was, so I really don't know. Does he specialize in designing furniture specifically for a dark blue luxury environment ? :angel:

Don't know why you post up them there little angels ,,,, your no angel Mr Brian :p

Unlike myself of course :angel:

[rangieman]

I'm not surprised at the PM box getting used.
I expressed my bad experiance at an event and promptly got a PM.
No apology however, only a justification as to why.
Understandably people can't express thier bad experiences but unfortunately the good buisnesses get tarnished also as hints are given.

Its not a good a buisness if more than one person has had bad dealings so they deserve to be tarnished to protect other consumers.
If a individual has a single complaint for reasons unknown and the majority dont that becomes awkward and should not be worthy of spreading bad reports or tarnishing untill proven as it could be just a one off as we all have bad days;)
Good buisness`s get good comms :D

[Tombie]

Yes.. This Repairer Seems to be sliding backwards in reputation in the last 3-5 years.

[ATH]

I've named and shamed a van retailer and it's manufacturer here before and on another forum but also said that I'd taken them to Consumer Affairs WA and also the small claims court and got what we wanted.
No way could the pair of them deny we had an open and shut case against them. :p
Retailer did ring me and threaten action as someone sent them a pic of their wheel cover on the back of the Deafener, suitably altered to express our feelings....and their solicitors added a letter threat as well.
They seem to have forgotten you can't stop someone telling the truth which is different from insinuating stuff about someone.
We didn't stop displaying the cover except to move it from the vehicle to the van when towing, so it was always on view. :D
Many vanners chatted about their own experiences with these people and they were much the same as ours.
And never heard another thing from them or their solicitors.
Make sure you've got a good case even before you tell people via a PM as you never know who may decide to dob you in. :o
AlanH.

[DiscoMick]

Yeah, I recommend you prove your case through Consumer Affairs and the courts before you say anything publicly, and then still be very careful to only make factual statements without opinions.
Remember that truth is not an absolute defence if it can be proven that you displayed malice. You can still be sued.
Australian defamation laws provide relatively weak protection by international standards. This is not the USA.