CAR
24th February 2017, 01:39 PM
Hi all,
3 weeks ago the brakes "failed" on my 06 diesel D3, nearly sending me through a red light at a busy intersection with my kids in the car!
Local dealer confirmed the P017 recall was done on the vehicle in 2011 and that it does again have a brake booster full of oil, which is directly related to that recall.
I applied to have it fixed a second time under the recall.
I'll spare you all the hoops I've had to jump through since then, but finally just got the call from local dealer saying LR have refused to pay for the fix.
Their reasoning is that since the first fix in 2011, the car has done over 200 000km and has been serviced outside of dealerships. I've asked to get that in writing too.
Is that fair enough or is that wrong/illegal of them to refuse on those grounds?
I've read that because it's a critical safety recall, km's, time and locations of service are irrelevant.
Also, I've read of many people having it fixed a second time under recall, but not sure if that's because their cars didn't have as many km's etc as mine since the first fix.
I've now been told I have 3 business days to remove the vehicle from the dealership if I don't want to go ahead and pay for them to fix it.
Any help or advice would be greatly appreciated!
Thanks,
Luke.
3 weeks ago the brakes "failed" on my 06 diesel D3, nearly sending me through a red light at a busy intersection with my kids in the car!
Local dealer confirmed the P017 recall was done on the vehicle in 2011 and that it does again have a brake booster full of oil, which is directly related to that recall.
I applied to have it fixed a second time under the recall.
I'll spare you all the hoops I've had to jump through since then, but finally just got the call from local dealer saying LR have refused to pay for the fix.
Their reasoning is that since the first fix in 2011, the car has done over 200 000km and has been serviced outside of dealerships. I've asked to get that in writing too.
Is that fair enough or is that wrong/illegal of them to refuse on those grounds?
I've read that because it's a critical safety recall, km's, time and locations of service are irrelevant.
Also, I've read of many people having it fixed a second time under recall, but not sure if that's because their cars didn't have as many km's etc as mine since the first fix.
I've now been told I have 3 business days to remove the vehicle from the dealership if I don't want to go ahead and pay for them to fix it.
Any help or advice would be greatly appreciated!
Thanks,
Luke.