URGENT! Fellow Landy owner needs help in Horsham

[tombraider]

Guys, Will Church the owner of the sie www.d2au.com has blown 2 tyres 20kms from Horsham.

He's looking for someone to help him out with a spare wheel to at least get him into town...

If anyone can help (I know its New Years Eve) that would be great...

Ring me on 0423 126 538 and we'll see what we can do to help the guy!

Thanks
Mike Hayes - Tombraider

[DEFENDERZOOK]

[b]<span style="color:blue">where is horsham....?</span>

[tombraider]

Victoria, West of Ballarat.... On the Highway to SA.

[DEFENDERZOOK]

<span style="color:blue">too far for me......gotta be at work in the morning......

its up to the mexicans now....its over the border......</span>

[tombraider]

Will has managed to get the Beaurepairs mob to open and provide a cheap 2nd hand replacement.

2 New coopers de-treaded themselves both in a ridiculous space of time.

The rear quarter is damaged, the fuel filler too but he's mobile.

I'm sure Will shall post regarding this upon his return to Melbourne

Thanks guys

Cheers
Mike

[DEFENDERZOOK]

Originally posted by tombraider
Will has managed to get the Beaurepairs mob to open and provide a cheap 2nd hand replacement.

2 New coopers de-treaded themselves both in a ridiculous space of time.

The rear quarter is damaged, the fuel filler too but he's mobile.

I'm sure Will shall post regarding this upon his return to Melbourne

Thanks guys

Cheers
Mike

<span style="color:blue">
wasnt running low pressures at too high speeds fully laden i hope....
that would cause the symptoms you just described....


but then again ......so would faulty tyres....</span>

[winaje]

Hi All. First post here for a very long time.

We had a really scary experience yesterday whilst coming home from Adelaide to Melbourne. The right rear Cooper ST basically peeled apart.

Had probably 200kgs of luggage, but had removed the large rear seat, so probably 180kgs more than empty. 38psi. Speed 110k/h. Main tyre, Cooper ST, had done about 35000 kms. Spare Cooper ST had done about 60000kms. 46deg C ambient temperature.

Fitted the spare, after fishtailing to a barely controlled stop. Got about 200 kms further, and then the spare peeled apart too!

Tread separated from EXACTLY the same place on both tyres.

It goes without saying that I'll be talking to the local Cooper dealer on Tuesday, when he opens.

I should also note that I have got significant panel damage from the treads thrashing around until I could stop...!

Got home safely thanks to the Horsham Beaurepaires guy.

Has anyone else had this kind of thing happen to them? If so, please contact me:

d2 AT d2au.com

Thanks to Mike Hayes for his assistance.

Have a look at http://www.d2au.com/modules.php?name=Forum...pic&p=1818#1818 (http://www.d2au.com/modules.php?name=Forums&file=viewtopic&p=1818#1818) to see the damage etc.

Here's one pic.

http://www.d2au.com/files/coopers/fitted004.JPG

[CraigE]

I hope it was not the Coopers as I have a set of STT's on mine and would not want this happening.
:evil:
For Will I hope it was the tyres as he may have some sort of claim.
https://www.aulro.com/afvb/
I know a few years ago the Cooper AT tyres were having problems delaminating for no reason and is why my local dealer would not sell me a set until they had rectified the problem. Did not end up buying Coopers but BFG's. This time have bought STT's anyway.
If it is an older set of AT type tyres a bit of research into the problems Cooper had with delaminating might be warranted.
Brings back memories of the Firestone tyre drama's a few years ago.
https://www.aulro.com/afvb/

[MacMan]

Its a pity I didn't log in sooner. I am in Rainbow at the moment, about an hour away from Horsham. If he is completely rooted and still needs a hand we can be reached on 03 5395 1119 until Tuesday.

[weeds]

Hey Will

Let use know how the warrenty claim goes, a mate of mine managed to get 70% off RRP for two replacement tyres after destroying them in the outback.

[winaje]

Originally posted by MacMan
Its a pity I didn't log in sooner. I am in Rainbow at the moment, about an hour away from Horsham. If he is completely rooted and still needs a hand we can be reached on 03 5395 1119 until Tuesday.

Thanks MacMan. We are safely home in Melbourne.

Now trying to work out the best way to sort the damage out. Insurance first, or Coopers first... I'm betting Insurance...

[CraigE]

Will,
That is some serious delamination of the tyre. Normally only see that sort of thing on semi's or raod trains running retreads and overweight. Out of interest how long have you had the tyres? I was initially put off buying Cooper AT tyres (ST I think) because they had a known problem with delaminating tyres. Gave them a miss for a while then put STT's on as I believe that they did not suffer from the same problem. I would be getting hold of Cooper Tyres asap. I am wondering if they sent out a hot batch. I am led to believe that when tyres are manufactured they should be left for 12-18months before being sold to cure properly.
:cry:

[winaje]

Originally posted by CraigE
Will, Out of interest how long have you had the tyres?

The tyre that let go initally was just under 2 years old. The spare was about 4 years old.

[abaddonxi]

Glad to hear all are all right.

Nothing more frightening than a tyre delaminating.

Can't imagine what it's like having two in one day.

Cheers
Simon

[CraigE]

Will,
It would be about 4 years ago that I looked at getting Cooper AT's (ST I believe), just before I sold the Disco. My local Tyrepower dealer warned me off them until he could be sure the delaminating problem that was occuring had been rectified. He informed me that he knew of at least 10 tyres in Australia that had delaminated in a frightening way. The period is about right. Obviously he would not make the same comment in court as he is the agent for Coopers here. I am glad he used his good judgement at the time to sway me off them. He believes the later batches and improvements have solved the problem. Keep this in the back of your mind when talking to the Coopers rep. May be worth a search on the net for any info or stories done on the faults.

[George130]

Ouch!
Only probs I have had was the first year out at my place 12 punctures in one year. At least 6 were nails and screws. Drove me nuts.

[p38arover]

I have Cooper ST on my P38A. Is there a date or batch number on the failed tyres?

Ron

[Rovernaut]

****!!!!! I HAVE STs ON MINE, And I was only saying to myself how well they are wearing.
Frightens me now after seeing yours!

[winaje]

Have a look at this article in the US...!

http://www.onlinelawyersource.com/cooper_t...ass-action.html (http://www.onlinelawyersource.com/cooper_tires/class-action.html)

[CraigE]

From memory i think it was a bout 2000-2001. I am not sure when it was finally sorted to the satisfaction of the dealers, but I am led to believe that the last couple of years there has not been the same issue. It will be determined by when you tyres were made, not when they were fitted. I have STT's on mine and they have been fine. I believe the problem was limited to the ST, not sure of how many batches. Looking at Wills delamination I would say he has got a case for replacement at the very least. All this was happening not long after Firestone had their problems as well. From what I have read when tyres are made if they are not allowed to cure and bond long enough it is possible for the outer tread to delaminate form the inner casing. They are not anywhere near the only tyre to do it, it was just that Cooper had a significant batch do it. Firestone had a huge batch. I have seen Dunlops, Bridgestones, Khumos and BFG's all do it at one time or another, for what reason who knows. Retreads do it frequently because they do not have the stringent curing times that most large tyre manufacturers do. I would not under any circumstances use retreads on my car, I only ever use them for trailer tyres and then a set I gave my Father in law that were on a Nissan I bought, delaminated badly on his trailer and completely destroyed the wheel arch. Thank God i had the foresight to change them in the first couple of weeks of owning the vehicle. They did look in really good nic with heaps of tread.
Anyone that is concerned should talk to the rep that sold them the tyres to allay any fears. i believe this is part of the reason Copper went to an all new ST (AT type) tyre this year.
Bridgestone had problems in the 90's with some of the SF Eager tyres bubbling in the side wall. I had one do it on my Torana a week after putting them on. The dealer tried to tell me it was my fault and I had run the pressures to low. I threw it straight back at him as it was his shop that put them on and set the pressures only 5 days previous. I went straight to Bridgestones state manager who immediately authorised a replacement tyre, so I can not complain about that. A few weeks later my cousin had the sam happen to his car but with serious consequences, it blew a rear tyre at speed causing him to swerve into the bush, hit a mound and flip the car several times. Fortuanately he only recieved a severe crushed hand and bumps and bruises. His showroom condition XA Falcon coupe was a write off though. In the space of a year I knew of at least 15 people that had issues similar with Eagers. I have had the same with 1 Dunlop tyre and that was also replaced with out any drama.
:cry: :cry:

[winaje]

UPDATE:
This morning I went to my local Cooper dealer, who had a look at the tyres, and then rang the Cooper Rep. The Rep had a look at them also, and immediately rang the Cooper Distributor here in Australia, Exclusive Tyres, in QLD. The Rep is looking into the problem further.

At approximately 12:15 I was contacted through my site by Exclusive.

I called them and went into a conference call with John Pfeffer, who is the General Manager of Exclusive. He was very helpful on the phone, and we have organised for him to receive the photos I have taken of the damage.

So far, I am impressed with the speed of Cooper/Exclusive's response, and will keep you all posted as things progress.

[weeds]

good to see they are taking some interest, hopefully you won't be out of pocket too much.

[DEFENDERZOOK]

<span style="color:blue">of course they are taking some interest.....


if there is a design flaw within the tyre they are responsible for any damages
or injuries that may result.....


if there are or have been other cases of this problem.......
there may be a recall on them.......

which means when the revised new tyre comes out it will be a lot cheaper as people would have lost faith in coopers.....

then it will be a good time for me to get some new tyres.....
this makes my decision a bit easier....... https://www.aulro.com/afvb/ </span>

[Captain_Rightfoot]

Originally posted by weeds
good to see they are taking some interest, hopefully you won't be out of pocket too much.
Hmmm... I think they'd be feeling the weight of public exposure on this one. Good luck though ... I'm sure they will come good. https://www.aulro.com/afvb/

[Quiggers]

Yahoo! Had this problem years ago with a set of Goodyears, put on in Perth, for a run back to Syd. First one delaminated at 400k, the second at 1400k and the third at 2000k. Goodyear grudgingly refunded my hard earned. I carried three spares, having been off in the wilds of Oz. Warranty jobbie!!! Doesn't a Leyland Brother swear by these Coopers?

GQ

[Steinzy]

I just put a set of St's on my Truck, so I'm keen to see what the outcome of this is and if there has been any reports of this happening elsewhere with newer batches.

8O Please keep us posted!!!

[Disco300Tdi]

And waiting.......... :?:

[winaje]

yep, I'm waiting too, on the outcome of the insurance assessor seeing the vehicle tomorrow...

[winaje]

Update:

Insurance company have agreed to fix the vehicle, but at this stage it will be a claim on my policy.

Gave the tyres to the Cooper Rep today. Will wait and see what they have to say, and will keep you all informed. So far they've been excellent, and I hope that the trend continues.

[winaje]

UPDATE:

Spent about 30 minutes on the phone to John Pfeffer, at Exclusive Tyre Distributors (07)3255 6595.

The main tyre, which caused the damage, is being sent to the US for the lab to determine the cause of the failure. John said to me that he has found what appears to be impact damage on the bead, and "buttress" cracking near the bead. He said that buttress cracking is caused either by "high load or high heat".

The spare tyre has had 2 plug repairs done on it, so is not going to be warranted at all.

At this stage he has suggested my insurance company talk to him, as I am lodging a warranty claim for the tyre, and that the insurance company issue a letter of demand with a view to recouping their costs. This will prevent any change to my insurance policy, IF Cooper find that the problem was caused in the factory, and was not an "environmental issue".

I spoke to him further on the topic of the remaining 3 Cooper ST's still on the vehicle. I explained to him that the presence of the 3 ST's is of serious concern to me (having had these problems, and another tyre replaced because of a deep split in the entire sidewall near the bead) and that I feel it would be fair for Exclusive to provide me with a pro rata refund on all 5 ST's. In doing so, they could credit this refund to a Cooper dealer which would allow me to chose tyres of a different make.

He nicely, but categorically refused to provide any refund on the 3 remaining tyres (remember that the spare has been repaired, so it's warranty is automatically void), because he does not feel that there is necessarily anything wrong with them. I don't know if there is anything wrong with them either, but then again I'M the one who has them on the front of the vehicle, so I'M the one that's very worried about them failing with very likely far worse consquences than previously.

At this stage, prior to hearing from the Cooper lab, John has offered me a 50% discount on the replacement of 1 tyre only, as a goodwill gesture.

I am disappointed with this initial offer, but as John and I agreed, there are 2 separate issues involved:

1. The repair costs to the vehicle
2. Replacement of the tyres.

Hopefully some appropriate resolution can be reached, that takes into account all that is at stake for both parties...

It will be interesting to see the outcome of Cooper Tires lab investigations...!

As always, I will continue to update this and other forums on the issue.

[Steinzy]

Slackers - not even offering to give you discounts to replace the othe questionable tyres :evil:

They sure know how to keep customers happy

[FenianEel]

HMMM, second thoughts on fitting Coopers now.

For all the hooplah they make about their "warranty" and service, they're not doing their marketing any favours.

Their warranties when you look in depth, aren't worth doodly anyway.

[winaje]

Originally posted by FenianEel
HMMM, second thoughts on fitting Coopers now.

Yep, you and quite a few others are holding off because of this issue... maybe Exclusive need to know that...!

[incisor]

a quick search on the net will show there have been many instances of coopers having a truly useless warranty, i dont know why people persist in buying the crap.... dam sure i wouldnt.

[winaje]

Originally posted by incisor
dam sure i wouldnt.

Damn sure I won't again either

[Steinzy]

Me neither after hearing the issues your having to get the whole thing sorted :evil:

[FenianEel]

You can probably get 2 tyres off this bloke!

:oops: :oops: 8O

http://www.aulro.com/albums/TeamSlowRacing-com/woops.sized.jpg

[hiline]

is the fender in the background one of ours ???

[incisor]

2nd lagoon on bribie?

[FenianEel]

Not sure sorry fellas - just had it emailed to me.

Sorry

[DEFENDERZOOK]

<span style="color:blue">the defender is getting ready to snatch it out of the bog...... :twisted: </span>

[Steinzy]

well that would be the only 4x4 that would even stand a chance!