LRHybrid100
16th February 2006, 05:13 PM
Gripe: Banks and Insurance Companies are all crooks!!!
I just want to get this off my chest, because neither of the establishments are even bothered!!!
1. Insurance Companies:
Been insured with NRMA since arriving in Sydney in 1997, rating 1, Multi policies, shareholder, Auto Club member etc etc
Come my renewal, they increase the premium - as usual, even though the car is worth less and I have yet another year of clear driving THEN ask me to pay $69 extra for choice of repairer - which I had always had as standard before their rehash!!! So in my mind was going to pay even more for what I already had :twisted:
I shopped around - got cheaper quotes with choice of repairer etc but NRMA don’t price match. I ring to verify why its so much, their answers were all about the major discounts I already get for i continued insurance ii multi-policy discount iii rating 1 etc etc
So I then got a quote from a broker with all the same details - without knowing me from Adam - as in no discount for continues insurance, multi-policy discount etc and one of the cheapest was NRMA!!!
So where is the LOVE??? Where is the Loyalty???
I go back to my renewal and look at the "Discounts" I receive and these all add up to over $500 and the amount from the broker was only $100 dearer than my renewal.
SO where is the $400 FRAUD????
Surely leading their current members with renewals like this amount to fraud???
2. Banks:
I bank with ANZ, again have done since I came to AUS, I have Home Loan / Offset Account / 2 Savings Accounts / Credit Card etc all with them.
After closing all these branches and charging for every little thing they can they then send me a note with my statement that they will be now charging me a monthly account keeping fee cos the $Billions they make is not enough - ah but I said I have a home loan with ANZ, but this only entitles me to 1 fee free account which would obviously be my offset account :evil:
I rang their "Customer Helpline" - very nice lady, but read from a script and told me to go to a branch to complain and see what they can do. So I enquired when they are open, seeing most of us lead busy lives working 9-5 / Mon-Fri - ah she says ANZ are open on Saturdays, GREAT so I'll go down and do it then. She asks which state to confirm they will be open, so then find in the WHOLE of NSW there is ONE branch open on Saturdays!!!
Again, where is the LOVE??? Where is the Loyalty???
As one of the banks would say "I FEEL BETTER NOW!!!"
LRH
I just want to get this off my chest, because neither of the establishments are even bothered!!!
1. Insurance Companies:
Been insured with NRMA since arriving in Sydney in 1997, rating 1, Multi policies, shareholder, Auto Club member etc etc
Come my renewal, they increase the premium - as usual, even though the car is worth less and I have yet another year of clear driving THEN ask me to pay $69 extra for choice of repairer - which I had always had as standard before their rehash!!! So in my mind was going to pay even more for what I already had :twisted:
I shopped around - got cheaper quotes with choice of repairer etc but NRMA don’t price match. I ring to verify why its so much, their answers were all about the major discounts I already get for i continued insurance ii multi-policy discount iii rating 1 etc etc
So I then got a quote from a broker with all the same details - without knowing me from Adam - as in no discount for continues insurance, multi-policy discount etc and one of the cheapest was NRMA!!!
So where is the LOVE??? Where is the Loyalty???
I go back to my renewal and look at the "Discounts" I receive and these all add up to over $500 and the amount from the broker was only $100 dearer than my renewal.
SO where is the $400 FRAUD????
Surely leading their current members with renewals like this amount to fraud???
2. Banks:
I bank with ANZ, again have done since I came to AUS, I have Home Loan / Offset Account / 2 Savings Accounts / Credit Card etc all with them.
After closing all these branches and charging for every little thing they can they then send me a note with my statement that they will be now charging me a monthly account keeping fee cos the $Billions they make is not enough - ah but I said I have a home loan with ANZ, but this only entitles me to 1 fee free account which would obviously be my offset account :evil:
I rang their "Customer Helpline" - very nice lady, but read from a script and told me to go to a branch to complain and see what they can do. So I enquired when they are open, seeing most of us lead busy lives working 9-5 / Mon-Fri - ah she says ANZ are open on Saturdays, GREAT so I'll go down and do it then. She asks which state to confirm they will be open, so then find in the WHOLE of NSW there is ONE branch open on Saturdays!!!
Again, where is the LOVE??? Where is the Loyalty???
As one of the banks would say "I FEEL BETTER NOW!!!"
LRH