iPod Device Error

[Mr Sime]

Hi guys

I am getting the iPod Device Error message when I plug in an ipod / iphone's.

When i plug in an iPod touch, iPhone 5 or iPhone 6 the screen says Connecting iPod and then after a short while device error.

I have a genuine Land Rover 30 pin cable and also a aftermarket lightning cable and both show device error

I have also tried a genuine Apple 30pin to lightning adapter and this results in device error also.

I have updated to the latest software ios version on my iPhone 5 and 6 and still results in device error.

I have reset both iphones and this results in device error also.

Any ideas guys?

[Rextheute]

my 2010 was at Land Rover for a repair in Dec2012 , they did a " complimentary upgrade" ....

hahahaha anyhoo

I asked specifically about why this message comes up and was it a software fix . The answer was that apple have changed thier software along the way and it is not backdatable . I have ipods and iphone going back to generation 1 and none work .

So i think its a case of 'aux in'

[Geedublya]

Both the ipod nano and iphone 8 work fine when plugged in using the 30 pin to lighting adapter. No software updates since i got the car in 2013.
I do get the device error occasionally and have to unplug and replug (sometimes multiple times) to clear it.

[Mr Sime]

Thanks for the responses guys. I have not even been able to get the USB to work with a USB Thumb Drive formatted in FAT32 with .mp3 files on the drive.

I have checked the connector under the glove box lid and also under the center console, both looked ok so I removed and reconnected both cables with no change.

I have tried the unplug / replug many times with no luck.

I'm starting to think there might be a wiring issue or something else.

I did try the Aux in and it worked fine.

It would be great to get the USB and iPod connectors working though. Any ideas?

[andyferrett]

For those that are interested I found a fix for this problem:

My iPhoneX was working fine with my 2010 Discovery, but when I reinstalled my phone it stopped working. After scratching my head for a few weeks, I found the problem was I didn't have any music setup in the Apple Music app. When the phone (http://i.viglink.com/?key=bdae03cc229fbf8fad20d6d03b01e0f7&insertId=ebaa35e6ad827957&type=CD&exp=60%3ACI1C55A%3A14&libId=jzcf5b8d01000b53000DAc0z5sszx&loc=https%3A%2F%2Fwww.landroverworld.org%2Fthreads %2Fdevice-error.27807%2F&v=1&iid=ebaa35e6ad827957&opt=true&out=https%3A%2F%2Fwww.ebay.com%2Fsch%2Fi.html%3F_f rom%3DR40%26_nkw%3Dphone%26_sacat%3D6000%26_fosrp% 3D214&ref=https%3A%2F%2Fwww.google.com%2F&title=Device%20error%20%7C%20Land%20Rover%20and%20 Range%20Rover%20Forums&txt=%3Cspan%3Ephone%3C%2Fspan%3E) first connects to the car (through the cable, with adapter (http://i.viglink.com/?key=bdae03cc229fbf8fad20d6d03b01e0f7&insertId=306c128f5c08de1a&type=CD&exp=60%3ACI1C55A%3A14&libId=jzcf5b8d01000b53000DAc0z5sszx&loc=https%3A%2F%2Fwww.landroverworld.org%2Fthreads %2Fdevice-error.27807%2F&v=1&iid=306c128f5c08de1a&opt=true&out=https%3A%2F%2Fwww.ebay.com%2Fsch%2Fi.html%3F_f rom%3DR40%26_nkw%3Dadapter%26_sacat%3D6000%26_fosr p%3D214&ref=https%3A%2F%2Fwww.google.com%2F&title=Device%20error%20%7C%20Land%20Rover%20and%20 Range%20Rover%20Forums&txt=%3Cspan%3Eadapter%3C%2Fspan%3E)), it tries to play the first track in Apple Music. If there is nothing there it errors.

The fix was to add (through iTunes) an MP3 of silence (GitHub - anars/blank-audio: Set of blank MP3 audio files (https://github.com/anars/blank-audio)). When the phone (http://i.viglink.com/?key=bdae03cc229fbf8fad20d6d03b01e0f7&insertId=ebaa35e6ad827957&type=CD&exp=60%3ACI1C55A%3A14&libId=jzcf5b8d01000b53000DAc0z5sszx&loc=https%3A%2F%2Fwww.landroverworld.org%2Fthreads %2Fdevice-error.27807%2F&v=1&iid=ebaa35e6ad827957&opt=true&out=https%3A%2F%2Fwww.ebay.com%2Fsch%2Fi.html%3F_f rom%3DR40%26_nkw%3Dphone%26_sacat%3D6000%26_fosrp% 3D214&ref=https%3A%2F%2Fwww.google.com%2F&title=Device%20error%20%7C%20Land%20Rover%20and%20 Range%20Rover%20Forums&txt=%3Cspan%3Ephone%3C%2Fspan%3E) is plugged into the car it plays the silence and works for all the other apps that require audio (eg Spotify, Google Maps, Audible etc).

I hope this helps.