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powerband
10th April 2018, 06:40 AM
Hi, Hoping that someone can help. I cannot get the HN7 to connect to my desktop computer, Windows 10.
A couple of years ago it worked when I first loaded the maps. But since then no go. I have read various forums and tried what was said but no success. So I then loaded the maps on to a laptop and all went well till I had to do the last step, i.e., get the computer to link to the HN7. No go.
The laptop runs Windows 10 also. Paul.

donh54
10th April 2018, 07:27 AM
Just a thought, when you load the software, select to run in administrator mode, or compatibility mode. May help.

nick_e
10th April 2018, 10:40 AM
Do you have Windows Mobile Device Centre installed and the HN7 in windows sync mode?

powerband
12th April 2018, 04:52 PM
Ok I have Windows Mobile Device Centre & that ended up being the problem. I found that it was not opening. It was in Windows Sync but no go. After looking on Google some people said that WMDC would not always work on Windows 10 & to use a backup patch.
http://www.junipersys.com/Juniper-Systems-Rugged-Handheld-Computers/support/Knowledge-Base/Support-Knowledge-Base-Topics/Desktop-Connection-ActiveSync-or-Windows-Mobile-Device-Center/WMDC-in-Windows-10 So now I have it working again.

Thank you for your help. Paul.