JLR website pricing

[Ricey]

Hi guys, I’m after a bit of advice on a freshly signed contract for an SE P400. I found the car a few days ago on the JLR website, find & price link. My local dealer had the vehicle at a rather steepish $146,990 drive away. I test drove it Friday and today did my best to get some sort of discount that was kindly refused. Late today I signed and returned the signed contract via email at their listed price. Less than two hours later, with the vehicle still on the Land Rover website their drive away price was reduced, to around 12k less. Other vehicles also listed seemed to have price reductions as well. Just my luck! I rang the sales guy and was told that the dealership used Carsales for their vehicles and that the ad was now pulled. He will talk to his boss in the morning about the price difference but didn’t suggest I would get the vehicle at the new advertised price. I guess I have the cooling off period as back up. What do you suggest I do?

[101RRS]

Walk - no run fast.

[Ricey]

Walk - no run fast.

Which way?

[101RRS]

The very fact that they understand you would be prepared to walk will often result in you getting what you are after.

Many years ago I went to buy a brand new car that needed a 2 month delivery - a trade in price was agreed that would apply when the new are was delivered.

I got the call that the new car had arrived and was registered in my name with my personalised plates. When I arrived to pick it up, they then advised my trade was now 15% less than agreed due to the wait - after a bit of argy bargy I said OK I will keep my old car and they can keep the new one - but but but its already registered in your name they cried - I got my original trade in price.

If your dealer is fair dinkum they will understand and give you the vehicle at the new price.

Its less that 10% of the price - it is well within their margins.

Garry

[SBD4]

Hi guys, I’m after a bit of advice on a freshly signed contract for an SE P400. I found the car a few days ago on the JLR website, find & price link. My local dealer had the vehicle at a rather steepish $146,990 drive away. I test drove it Friday and today did my best to get some sort of discount that was kindly refused. Late today I signed and returned the signed contract via email at their listed price. Less than two hours later, with the vehicle still on the Land Rover website their drive away price was reduced, to around 12k less. Other vehicles also listed seemed to have price reductions as well. Just my luck! I rang the sales guy and was told that the dealership used Carsales for their vehicles and that the ad was now pulled. He will talk to his boss in the morning about the price difference but didn’t suggest I would get the vehicle at the new advertised price. I guess I have the cooling off period as back up. What do you suggest I do?
Gary is on the money!

make sure you print the adds and keep them as proof. be clear when the cooling off period ends and be prepared to cancel the deal if they don't come to the party. See if other dealers are prepared to earn you business and use that as a bargaining chip as well.

Nice car! Good luck!

[kenl]

In WA there is no cooling off period for car sales, is that just a WA thing?

[Tins]

In WA there is no cooling off period for car sales, is that just a WA thing?

Must be. We have it in Vic.

[jh972]

The very fact that they understand you would be prepared to walk will often result in you getting what you are after.


If your dealer is fair dinkum they will understand and give you the vehicle at the new price.

Its less that 10% of the price - it is well within their margins.

Garry

You might be surprised how little margin there is for the dealer in new cars -A reduction this big would have to involve the manufacturer too.

[ramblingboy42]

I have no sympathy for them.

Isn't it a real pain in the arse to buy a car.....bought on by the dealer.

[Ricey]

I decided to walk. After configuration to build to the specs of something that suits me it still comes in heaps lower than purchasing off the floor. I guess dealers are putting premium prices on for the convenience of a quick sale. Mind you, my new price will creep up once I spec some options that are dealer supplied on top of factory options.

[scarry]

Dealers cant get any stock, they are selling the few they get at a premium.

They got twelve a week or two ago at the local dealer, all were sold months ago,they have no idea when the next lot will be in or how many they will get.

Many other brands are the same,some are having huge problems with supply.Their vehicles are also being sold at high prices, no discounts.

[Vern]

Dealers cant get any stock, they are selling the few they get at a premium.

They got twelve a week or two ago at the local dealer, all were sold months ago,they have no idea when the next lot will be in or how many they will get.

Many other brands are the same,some are having huge problems with supply.Their vehicles are also being sold at high prices, no discounts.So true, although at landrover in Coffs this week they had 5 new defenders there.

Pricing has gone out of control, new patrols (cause thats what i look at) have gone from about $65-$68k 18 months ago, up to $75-$88k, all just because of demand, nissan oz are still paying the same price they were 18 months ago, its just supply and demand, name their price.

[scarry]

So true, although at landrover in Coffs this week they had 5 new defenders there.

Pricing has gone out of control, new patrols (cause thats what i look at) have gone from about $65-$68k 18 months ago, up to $75-$88k, all just because of demand, nissan oz are still paying the same price they were 18 months ago, its just supply and demand, name their price.

Their opposition is gouging as well.[bigsad]

Even the van prices have gone stupid.And we need one, just gonna put up with the old one for a while longer[bigsad]Yet alone the LC prices.[bigsad]

Maybe they are trying to get back the $18Mill they have to pay back the Govt,something to do with Jobkeeper,i think.[bighmmm]

[dontwakemeup]

Hi All,

First post here. Excited to be part of the group.

Keen to see what people are getting in terms of pricing for the D300 in HSE spec?

[SBD4]

Hi All,

First post here. Excited to be part of the group.

Keen to see what people are getting in terms of pricing for the D300 in HSE spec?
Welcome, should I call you sleepy?[biggrin]

Such a new engine it might take some time for people start the process of buying cars with them. Hopefully we'll get some more folk coming along shortly with those buying intensions.

Hope you enjoy your time here!

[Jmon]

I'm waiting on a quote for an SE D300 with only a few options but really don't expect any discount at the moment, I'm more interested in what the delivery wait time will be for a factory order [bigwhistle]

Will post up if I manage any discount and what the lead time is once it comes through.

[AlM]

I recently purchased a HSE RRS, which will be delivered in May (Hope!). I was told outright that if I was to order, then I could expect a discount, but no flexibility on floor stock (of which they had very few). I was able to secure a decent discount.

I did pre-trade my car so I would not get the surprise that one other poster here received.

[dontwakemeup]

I'm waiting on a quote for an SE D300 with only a few options but really don't expect any discount at the moment, I'm more interested in what the delivery wait time will be for a factory order [bigwhistle]

Will post up if I manage any discount and what the lead time is once it comes through.

I just ordered an D300 HSE, got 5 years warranty and servicing included (corporate programme), and $5k off list pricing. New build obv, estimated in July or August. Also, stipulated a contract term specifying that I can buy at dealer cost on all parts/accessories post-sale, 3 dealers agreed to this when I was price shopping and from then it was just the cheapest dealer as the winner.

[grey_ghost]

I just ordered an D300 HSE, got 5 years warranty and servicing included (corporate programme), and $5k off list pricing. New build obv, estimated in July or August. Also, stipulated a contract term specifying that I can buy at dealer cost on all parts/accessories post-sale, 3 dealers agreed to this when I was price shopping and from then it was just the cheapest dealer as the winner.

Gosh - sounds like a great deal... Do you need an adopted brother? [emoji6]

[Jmon]

Wow that's a good deal, do you have an idea of what accessories your going to get... at cost price there would be some big temptations

[dontwakemeup]

I’m going to get the bull bar (which includes all the groundwork for a winch), maybe the warn winch (although might source my own), the roof rack, compressor and extended arches. But I’m told the margin is only about ten percent anyways so we shall see.

[Garfield]

I ordered a D300 SE back in November 2020 and delivery estimated mid June this year. No discounts at all but did include 5 year warranty and 5 year service plan.



I'm waiting on a quote for an SE D300 with only a few options but really don't expect any discount at the moment, I'm more interested in what the delivery wait time will be for a factory order [bigwhistle]

Will post up if I manage any discount and what the lead time is once it comes through.

[ramblingboy42]

Is the warranty and servicing considered an extra?

It shouldn't even have to be discussed.

It should be mandatory....in it's proper sense.

[Garfield]

5 year Warranty included but had to negotiate for service plan ( value $2,650 ). Only ordered SE model with quite specific "factory" options I really needed ( not options " I would like " ) - to keep price down. Will fit certain accessories after delivery to keep Stamp duty and LGT lower.

At the time of order salesman really pushed to buy one of the Defenders in stock on the floor ( D240 and a P400 ).



Is the warranty and servicing considered an extra?

It shouldn't even have to be discussed.

It should be mandatory....in it's proper sense.

[Eric SDV6SE]

In WA there is no cooling off period for car sales, is that just a WA thing?

Must be.Motor vehicle sales contracts and cooling off | Department of Mines, Industry Regulation and Safety (https://www.commerce.wa.gov.au/consumer-protection/motor-vehicle-sales-contracts-and-cooling)

[scarry]

Is the warranty and servicing considered an extra?

It shouldn't even have to be discussed.

It should be mandatory....in it's proper sense.

From what I have seen, it has a 3 yr manufacturers warranty, the following 2 yrs are with a third party?

[ramblingboy42]

jeez thats as weak as ****.....

I'm considering the new Ford Ranger Tradie

At 50-60% of the BASIC Defender cost it's hard not to consider.

[scarry]

jeez thats as weak as ****.....

I agree.

There was an article in the paper last week by one of those motoring journalists,about vehicle warranties, and a list of European manufacturers that are still providing only a 3 yr warranty.Seems most of the Jap,Korean,and Thailand vehicles are well ahead of the rest,apart from VW.

Mitsubishi actually have a 10yr warranty.

Seems even a $400K Porsche has a 3 yr warranty.[bigsad][biggrin]

I recon it shows which manufacturers have the more confidence in their product.

[kenl]

Must be.Motor vehicle sales contracts and cooling off | Department of Mines, Industry Regulation and Safety (https://www.commerce.wa.gov.au/consumer-protection/motor-vehicle-sales-contracts-and-cooling)

Funny that you should post a link and not read it first???

Whenever you buy a motor vehicle from another person or dealer, you and the seller enter into a contract for the purchase of that motor vehicle. The contract sets out your agreement.
When you buy from a dealer, you will have to sign a written document called a "Contract to buy a motor vehicle (https://www.commerce.wa.gov.au/consumer-protection/vehicle-sales-contracts)".
This document will describe the vehicle that the dealer has promised to sell to you and will contain a list of 'conditions', which describe what the buyer can do if there are problems with the contract or delivery.
These conditions are generally identical on every contract. You will find them on the back of the contract and they spell out how the contract deals with things such as:


Finance requirements
Delivery date
Changes in purchase price (for new vehicles)
Rights to terminate the contract.

The law says you must be given a copy of the contract at the time you sign it.
For the contract to be binding you must sign it and the dealer must advise you (in person, by phone, in writing, by fax or email that the contract has been accepted.
You can withdraw from the contract at any time before you are told by the dealer that the contract has been accepted.
At the moment there is no 'cooling-off' period for vehicle contracts in Western Australia.
If you are unsure about your rights under the contract you should contact our call centre on 1300 304 054.
A contract to buy a vehicle privately does not have to be in writing to be enforceable.

[DiscoDB]

Funny - I read it as Eric was agreeing that it “must be a WA thing” that there is no cooling off period in WA.

[WhiteD3]

Re the warranty, don't ask don't get. I picked up my D5 in 2018 and the dealer threw in 5 years JLR warranty and 5 years servicing to sweeten the deal. Once the demand for the Defender dies down a bit I'm sure they will be the same.

[Eric SDV6SE]

Funny - I read it as Eric was agreeing that it “must be a WA thing” that there is no cooling off period in WA.

Exactly , i checked the website and the data, there is no cooling off period here in WA at present.

[Eric SDV6SE]

Funny that you should post a link and not read it first???

Whenever you buy a motor vehicle from another person or dealer, you and the seller enter into a contract for the purchase of that motor vehicle. The contract sets out your agreement.
When you buy from a dealer, you will have to sign a written document called a "Contract to buy a motor vehicle (https://www.commerce.wa.gov.au/consumer-protection/vehicle-sales-contracts)".
This document will describe the vehicle that the dealer has promised to sell to you and will contain a list of 'conditions', which describe what the buyer can do if there are problems with the contract or delivery.
These conditions are generally identical on every contract. You will find them on the back of the contract and they spell out how the contract deals with things such as:


Finance requirements
Delivery date
Changes in purchase price (for new vehicles)
Rights to terminate the contract.

The law says you must be given a copy of the contract at the time you sign it.
For the contract to be binding you must sign it and the dealer must advise you (in person, by phone, in writing, by fax or email that the contract has been accepted.
You can withdraw from the contract at any time before you are told by the dealer that the contract has been accepted.
At the moment there is no 'cooling-off' period for vehicle contracts in Western Australia.
If you are unsure about your rights under the contract you should contact our call centre on 1300 304 054.
A contract to buy a vehicle privately does not have to be in writing to be enforceable.

Apologies, i forgot to add in "WA only" after the words "Must be" . Can see now how that would be confused. Im originally from the east coast where cooling off periods exist, was surprised here in WA when buying cars.

[SBD4]

There's been a bit of discussion in this thread regarding warranty terms. I just got this in my email from Land Rover:


Land Rovers are built for adventure, with the safety and reliability to go further. That’s why we’re confident to offer you the assurance of our complimentary 5-year unlimited kilometre warranty, now standard across all new models purchased from April 1st 2021.

It looks like they are improving now offering unlimited kilometres along with their 5 years. It's nice to see them finally competing a little on the warranty front. It should help sales I expect.

Hopefully it's not an April fools joke[biggrin]

[Tins]

Hopefully it's not an April fools joke[biggrin]

Jaguar Land Rover: Five-year warranty from April 1 (https://www.whichcar.com.au/car-news/jaguar-land-rover-five-year-warranty)

[dontwakemeup]

As I said it doesn't really matter what the warranty says, it's also possible (but not as easy) to argue ACL claims.

I've done it before and the ACCC is becoming more aggressive with sub-par car warranties.