Money for jam

[Rosco]

Now we all know the stealers are directly related to Ned Kelly, but cop this lot.

I just had the 70K service done at the local stealer .... I know they rip me off and endeavour to perform un-natural acts upon my nether regions, however I'm prepared to go along with it whilst the beast is still under warranty.

So on Monday I get a call ... "We noticed the rear pads are due for replacement, but don't you worry your pretty little head sir ... $340 should cover it nicely"

Thanks, but no thanks says I. Purchased a set of gebuine pads for $114.85 and without all the fancy tools or workshop, about 1 hour and 1 stubby later ... job finished.

Not a bad earner for 'em hey??? :eek: :eek: :eek: :eek:

Cheers

[Redback]

Yeah bloody mongrels wanted to charge us $900 for the 80,000k service, when i asked what was involved, well sir we check everything and change all fluids and filters and grease all greasable points:eek:

I did it myself in 2 hours:mad:

Baz.

[FenianEel]

Now we all know the stealers are directly related to Ned Kelly,

OI! :mad:That is an insult to Ned!!!

If they were they'd be nicking parts from LRA and doing services for nothin' for their mates. Shame on you. :p

[Rovernaut]

Well it's not really a rip. Imagine the overheads trhe stealerships have. They have to pay wages to all their staff, retainers to the sale personell even if they don't sell a vehicel the still get paid. Then there are those special landrover tools. The well set up workshop facilties, the advertising. The lease on the premises. Then some onew like you and the rest of us, me included comes along and does everything ourselves. So the dealer's service dept can't make a quid, so they GOT TO CHARGE THE 1ST MUG THAT CAN"T DO IT , THOSE HIGH COSTS, JUST TO SURVIVE! In other words instead of retiring over many small jobs the try and retire on one job LOL

[Scouse]

Yeah bloody mongrels wanted to charge us $900 for the 80,000k service, when i asked what was involved, well sir we check everything and change all fluids and filters and grease all greasable points:eek:

I did it myself in 2 hours:mad:

Baz.2 hrs eh. Do you want a job ?

4 x 80k services a day - my boss will fall in love with you.
:) :)

[LoadedDisco]

It is more expensive at the L/R dealer but thats all they do is work on L/R's take it to a person that dose any vehicle and there knowledge is not at the grade of a L/R service technician. So you do pay more but the service is to a better quality and they will identify problems quicker and to a better result.

[one_iota]

Now we all know the stealers are directly related to Ned Kelly, but cop this lot.

I just had the 70K service done at the local stealer .... I know they rip me off and endeavour to perform un-natural acts upon my nether regions, however I'm prepared to go along with it whilst the beast is still under warranty.

So on Monday I get a call ... "We noticed the rear pads are due for replacement, but don't you worry your pretty little head sir ... $340 should cover it nicely"

Thanks, but no thanks says I. Purchased a set of gebuine pads for $114.85 and without all the fancy tools or workshop, about 1 hour and 1 stubby later ... job finished.

Not a bad earner for 'em hey??? :eek: :eek: :eek: :eek:

Cheers

I likewise replaced the rear pads on mine last Saturday.

1 hour for what was an easy job but I didn't have to pay rent, PL Insurance, wages, GST, head office overheads etc etc and I didn't measure the thickness on the rotors..If anything goes wrong with my brakes then I have only myself to blame.

[DEFENDERZOOK]

why are you guys taking so long to change a set of pads....?
land rover pads are the easiest to change.....you dont even need to remove the caliper.....
just the wheel......















you guys must be really slow drinkers.....

[CraigE]

It is more expensive at the L/R dealer but thats all they do is work on L/R's take it to a person that dose any vehicle and there knowledge is not at the grade of a L/R service technician. So you do pay more but the service is to a better quality and they will identify problems quicker and to a better result.
I really have to disagree with that statement. Sure there are some cowboys, that I would not take any car too. Most competent mechanics should be able to do any servicing easily. If they can't then they do not deserve to be in business. The only time you may need a LR workshop specifically is for the specialist items and if you want genuine parts. Generally I service my own as I do as good a job if not better than some anyway and generally take more care. I am not having a shot at dealers, our local LR dealer/workshop in Kalgoorlie has always been great and their work and backup outstanding. Having said that I can not justify $600-800 for a service I can easily do at home for $150 and some of my time.Plus the hassle of having to take it 60kms away and be stuck in Kal all day without a vehicle. I had this exact issue with the Holden dealer in Kal, they tried to tell me that only they could service the Commodore otherwise my warranty would be voided. What a crock. I spoke directly to the underwriter of their warranty and they told me a long as it was done by an MTA workshop and the book was stamped there are no issues. Any warranty work must be carried out by a Holden dealer though. Price difference for a service on the Commodore was half the price of the Holden dealer and as the mechanic was also a friend I knew he took better care of the car as he loved Mel's Commodore. Plus he would drop us home and bring the car back when finished. Also eliminated a 120km ret trip. I understand some shops have higher overheads than others but to charge up to $110 an hour for labour is ridiculous when most of us only earn from $18-40 per hour.

[p38arover]

why are you guys taking so long to change a set of pads....?
land rover pads are the easiest to change.....you dont even need to remove the caliper.....
just the wheel......















you guys must be really slow drinkers.....

It takes a bit longer on D2 and P38A - different calipers. But you're right about pre-95 RR, Disco 1, and Defenders. Dead easy.

Ron

[one_iota]

why are you guys taking so long to change a set of pads....?
land rover pads are the easiest to change.....you dont even need to remove the caliper.....
just the wheel......















you guys must be really slow drinkers.....

It only takes 20 minutes max to actually change the pads... it's just the rest of the stuff that takes the time:

5 minutes to set the car up: CDL locked, wheel chocked, tools out and jack positioned (Also to check the brake fluid level)

5 minutes to read haynes manual (first time)

5 minutes to jack up one side and take the wheel off.

5 minutes to take the old pads out.

5 minutes to put the new pads in.

5 minutes to put the wheel back on.

5 minutes to jack up other side and take wheel off.

5 minutes to take old pads out

5 minutes to put new pads in

5 minutes to put the wheel back on

5 minutes to put the tools away and tidy up.

5 minutes to drink the beer.

[ak]

Well it's not really a rip. Imagine the overheads trhe stealerships have. They have to pay wages to all their staff, retainers to the sale personell even if they don't sell a vehicel the still get paid. Then there are those special landrover tools. The well set up workshop facilties, the advertising. The lease on the premises. Then some onew like you and the rest of us, me included comes along and does everything ourselves. So the dealer's service dept can't make a quid, so they GOT TO CHARGE THE 1ST MUG THAT CAN"T DO IT , THOSE HIGH COSTS, JUST TO SURVIVE! In other words instead of retiring over many small jobs the try and retire on one job LOL

A friend of mine with a tojo just copped a hefty service bill. We call it the 4x4 factor. But what gets me with Landrover the stealer's seem to charge so much more than the likes of tojo and the other jap crap, can any one tell me why?

[FenianEel]

Economies of scale, they probably make and sell about 1000000000000 more Tojo's than LRs, and manufacture about 250000000000 more parts.
They also manufacture in countries where labour is much cheaper, and closer for freight etc.etc.....

But they are crap:censored:and should be banished

[Ace]

It only takes 20 minutes max to actually change the pads... it's just the rest of the stuff that takes the time:

5 minutes to read haynes manual (first time)

There's 5 mins you could knock off. You should know that you only read the manual if/when you get stuck. :D

Thats why i do everything myself and use my mechanics workshop to do the stuff i cant do at home. Saves me a fortune. Having said that my car is nearly 10yrs old and no longer under warranty. Matt

[one_iota]

There's 5 mins you could knock off. You should know that you only read the manual if/when you get stuck. :D

Thats why i do everything myself and use my mechanics workshop to do the stuff i cant do at home. Saves me a fortune. Having said that my car is nearly 10yrs old and no longer under warranty. Matt

I was worried for a minute....I thought you were going to take away the beer time:)

[chunk]

i would like to point out a few things about the stealers. 85% of the work they do is routine service work which anyone can do. then 10% warranty work were they replace not repair faulty items, the stealers can have that. and then 5% is actually problem solving, in comes the diagnostic computer. god help you if it cant find the problem because the mechanic probably wont and if he does you will need a bank loan to pay for it.

i have a 95 disco v8 that was having trouble going up up steep hills, took it to the stealer, 2 days later and $900 out of pocket disco returned problem not fixed was told to take it some where else. :mad: took it to graham coopers in sydney 3 hrs and $250 later disco fixed. :D

i can tell you more stories but they all end up the same way, hundreds of dollars for the stealer for something you could do yourself, if you need to take you landy to a mechanic take it to a landy specialist not a stealer.:burnrubber:

[Scouse]

i would like to point out a few things about the stealers. 85% of the work they do is routine service work which anyone can do. then 10% warranty work were they replace not repair faulty items, the stealers can have that. and then 5% is actually problem solving, I bet LR wish there was only 10% warranty work !!

[Ace]

Its unfortunate because if they were more useful than tits on a bull and didnt charge like a wounded bull then more people would take thier cars to them to be repaired. Matt

[chunk]

i agree land rover warrenty would be a bit higher. but as a general rule
10 % warrenty work is pretty close to the mark. my wife worked for 10 yrs as a warrenty clerk at a large dealership and she had to keep records of the types of work they were doing and thats the figures she came up with.

any way you are better off going to and independant land rover repairer who actually spends his day repairing land rovers than going to a dealer who spends his day servicing land rovers.

one thing you may not know is all dealers have a book issued by the manufacture that dictates how many hours labour they should charge to do a set job, so if they are doing a gear box change over and the book says it takes 3 hours to do the job you are charged 3 hours labour even if it only took 1.5 hours, a nice little lerk i think. but then if the job takes longer than 3 hours they should still only charge you 3 hours labour but i bet they dont.:burnrubber:

[solmanic]

I had a Jeep service centre do a front pad replacement & rear re-lining on me a few years back without leeting me know. They tried to get about $700 off me (machining discs etc etc) but I stood my ground and said they should have informed me before spending the money as I would have got competitive quotes.

In the end they were forced to refund the entire cost. It was that or remove the new pads and replace the old ones (which they had thrown out).

At least your guys told you what they were planning BEFORE so you could take it out of their grubby little hands.

[solmanic]

5 minutes to drink the beer.

I don't drink so there's 5 minutes saved but I would probably spend 10 minutes reading the manual - I'm so anal.

[BigJon]

Chunk - More like the dealers get paid seven tenths of bugger all to do warranty work and charge retail work at a reasonable rate. That is what happens here anyway. You wouldn't believe the ridiculously short amounts of time they seem to think repairs will take.
Ace - I think our prices are reasonable, we don't service every LR in town, but the vast majority of them. Same goes for Urabus.

[BigJon]

Also, when brake pads are changed by a competent mechanic the brake fluid could well be changed and not forced back through the pipes to the master cylinder. There will also be a warranty / guarantee of some sort on the work done (which will stand up in court - been there).

[Rosco]

Also, when brake pads are changed by a competent mechanic the brake fluid could well be changed and not forced back through the pipes to the master cylinder. There will also be a warranty / guarantee of some sort on the work done (which will stand up in court - been there).

Wanna buy a bridge ... got one going cheap :p :p :p

[p38arover]

Also, when brake pads are changed by a competent mechanic the brake fluid could well be changed and not forced back through the pipes to the master cylinder.

I usually open the bleed nipple and then push the pads back thus squirting brake fluid everywhere. (Or I put a bit of tubing on and dump it into a bottle). :)

Ron

[BigJon]

Ron - And that is the correct way. atching it ina bottle is good, letting it dribble everywhere means you at least clean the brakes afterwards (hopefully).
Rosco - Hence the inclusion of the word competent. There are plenty of bad/lazy mechanics out there.

[4bee]

And I never left the Stealer's premises without a strong fear of forboding that they hadn't really rectified a particular problem.

So, back it would go yet again because they had cocked up.
It wouldn't have been so bad paying some of the labour charges if they had managed to fix it the first time around.

No-one ever offered to pay for my travelling costs, which as most of us probably find, is miles & out of the way from their premises.

I do my own work now, & touch wood, haven't yet struck a problem where it HAS to go back to a LR joint.

[Quiggers]

They don't get my money... I don't buy cars from them, or parts or service. I have a few horror stories from distant past experience. A local Nisssan robber wanted $900 for a service on a mates Patrol which was 12 months old....lotta money for an oil change.....

Cheers, GQ

[Ralph1Malph]

I understand some shops have higher overheads than others but to charge up to $110 an hour for labour is ridiculous when most of us only earn from $18-40 per hour.

It's now a sellers market for trade labour. Doesn't happen very often but most of us tradies will 'ride the wave in'.
For the first time I can remember ever, my private sector colleagues in the medical/dental equipment industry are now able to charge the clinic a higher hourly rate than the doctor earns:D. Usually around $130 - 140 per hour. For some of the more specialist equipment $250-300 is now common.
Of course the mug punter doing the work may not get all of that unless he's self employed.
But damn it's a nice feeling to have your local dentist complain about the cost of maintenance and how the rate we charge is scandalous:twisted:


Ralph