Be warned - looks like a new banking scam

[JDNSW]

Today i had a phone call from a very personable gentleman who told me he was from Visa and Mastercard security. He claimed to that there had been two recent suspicious transactions on my card, providing my address as evidence that he knew who he was talking to. He said he would not ask for any details but would transfer me to the bank, checking which bank, which I inadvertently told him. He transferred me and I got the familiar introductory speech and options from from my bank, and I chose the card and security options. This got me a woman who started very reasonably.

However, I was now getting a bit suspicious, and I insisted that I would call back, so I was certain who I was talking to. I did so, and was immediately aware of a difference in the familiar spiel when the call was answered - a warning that they are short staffed and to expect delays. The options were also very slightly different. By this time I was really getting suspicious. Eventually I got to talk to a human, and found that indeed, the original call was a scam.

The thing that set my alarm bells ringing was that the original caller gave my street address - as far as I was aware, the bank only had my mailing address (and I confirmed this in the call I originated).

You all need to be very cautious of this scam, it was very professional, and if I had not had my suspicions aroused by the address issue, it is likely that I would have eventually given away some information.

[Tins]

Thanks John. I hate answering machines, but I keep one for this very purpose. If my bank has a legitimate reason to ring me they will leave a message with their name and contact number I can verify. The number of hang up calls this machine screens is increasing daily.

[Tote]

Might be a new bunch of scammers. I had about 20 suspicious missed calls that didn't leave a message today, if its not a listed number I don't answer em.

Regards,
Tote

[incisor]

yep

done two cleanups after they conned some locals..

they were still ringing them days after to try and get back into their computers..

[Gumnut]

Very well spotted that man!!
The scammers are getting better and better, and unfortunately, some legitimate calls sound like scammers...
Cheers,
Gumnut

[3toes]

When you call back always hang up and then look up the number yourself do not use the number they give you

If possible call back from a different phone as it is possible for the scanner to ‘stay on the line’ and even if you dial a number they are waiting to answer what you think is the number you dialed

With a land line you cannot be lonely as there as so many calls each day seeking to scam me in someway. Moved the land line handset further from my office so the walk to pick up. Is part of my exercise regime. Have got to the point where I pick up and count to 3. If no one speaks I hang up as it is a dialect and not a personal call

[1950landy]

We have our land line on DND unless my wife is having a phone consolation with one of her doctors & it is put back on DND as soon as she finishes . We also don't answer any interstate calls as the only people we know interstate are in our contact lists of our mobiles. We mainly get scam messages as text or Emails & that is about 20 each day combined.