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travelrover
29th April 2022, 11:36 AM
Hi team

Today I received a Front Runner rear wheel mount for my Defender. I only ordered it on Tuesday and it’s here already!

It arrived in a large box and I could hear all the parts moving around inside which didn’t sound promising.

When I opened the box there was virtually no packing around the large main part. There was a small sheet of bubble wrap and a couple of lengths of styrofoam and cardboard lying on the bottom. A couple of smaller parts shrink wrapped but nothing to secure any of them.

I pulled the large bit out and straight away I was disappointed to see a couple of chips in the paint work clearly having been hit by other components flying around.

https://uploads.tapatalk-cdn.com/20220429/2334b770bf3324fc60019f68a0817e04.jpg


https://uploads.tapatalk-cdn.com/20220429/6daf9e812dcc51e711e86543cc1393a0.jpg

This is very disappointing with such an expensive item and more so as this is the third time I have had Front Runner equipment damaged in transit due to insufficient/poor packaging resulting in the previous items being returned.

Is it just bad luck on my part or do others have issues here?

Cheers - Simon

TimNZ
29th April 2022, 01:41 PM
That doesn't look like it's got any primer on it?

Cheers,

travelrover
29th April 2022, 01:44 PM
That doesn't look like it's got any primer on it?

Cheers,

Yeah good point! It’s going back anyway and will be replaced so I guess I will never know if the replacement has primer.

TimNZ
29th April 2022, 01:51 PM
It's a shame a lot of suppliers don't do any prep for powercoating, leads to a lot of myths about it.

Hope you get an undamaged one eventually!

Cheers,