NEW OWNER DRIVE EXPERIENCE DISCONTINUED

[Chieftain]

Just a general FYI for those waiting to get on to a LR Experience Day (off-road course & training etc).

I couldn't book mine after purchasing my D5 due to it being in hibernation in COVID times. Have been checking it periodically and there was scant information available however is now officially canned with vague idea of something coming, sometime, to replace it.

Received following email just before 5pm Fri 11/11/22.



https://image.jaguarlandrovermail.com/lib/fe8c13727c63057a77/m/4/LR_hero_image.jpg





[TABLE]
[TR]
[TD]NEW OWNER DRIVE EXPERIENCE DISCONTINUED


Dear Valued Customer,

We have made the decision to discontinue the complimentary Land Rover off-road drive program. Unfortunately, this means your previous booking will not go ahead and voucher codes are no longer valid.

Please be aware that this is not the end of Land Rover Experience events, we are in the process of reshaping our programs to be relaunched at a later date. Once these new Experiences begin, you will be the first invited to the new program and your local Retailer will contact you about any upcoming events.

Sincerely,
Land Rover Australia

[RANDLOVER]

I think LR should fly you to Eastnor castle so you can have the experience there.

[VladTepes]

Ah, the personal touch.

Anything that commences with "Dear Valued Customer" actually means

"to person we are happy to have taken money from and you can now **** off"

[RANDLOVER]

Ah, the personal touch.

Anything that commences with "Dear Valued Customer" actually means

"to person we are happy to have taken money from and you can now **** off"


"Dear Valued Customer" whose name we don't/(care to) remember!

[spudfan]

Deleted

[Tins]

Ah, the personal touch.

Anything that commences with "Dear Valued Customer" actually means

"to person we are happy to have taken money from and you can now **** off"

Credit where credit's due, they did say it "sincerely".

[NavyDiver]

Ah, the personal touch.

Anything that commences with "Dear Valued Customer" actually means

"to person we are happy to have taken money from and you can now **** off"

WithOoptus, Medibank and others who did not admit to losing your Drivers license, bank, name..... if Landrover kindly forgets us I think we should consider it a useful Security Hack [biggrin][biggrin][biggrin]

[scarry]

I think it's more to do with moving away from producing off road vehicles.

They have been gradually moving away from them for decades,and have deserted the market they pioneered.

Anyway,good luck to them.

No amount of complaining will change their mind,listening to customers is something they have never done.

The market for genuine off road and outback touring vehicles has gradually been filled by other brands.

[Tombie]

When I purchased my D1 they had the “experience”. Within a year or so it was gone.

Came back again around the time I purchased the D4.

It comes and goes.

[spudfan]

Credit where credit's due, they did say it "sincerely".

"We sincerely believe that there is no such thing as a substandard or faulty Puma axle."

[Tote]

When I purchased my D1 they had the “experience”. Within a year or so it was gone.

Came back again around the time I purchased the D4.

It comes and goes.

Similarly I bought a d1, D2, D3 and Defender, the only one I gt the driver experience with was the Defender.

Regards,
Tote