Disco Sport Owners: Timing Chain Issues & Class Action Potential

[Thomas Bayley]

I recently encountered a significant problem with the timing chain of my vehicle (Land Rover Discovery 2015) , resulting in the need for repairs. I took my vehicle to a reputable local mechanical repair center for a diagnosis, and the diagnostic report revealed three codes directly associated with the timing chain issue. Throughout its lifespan, my vehicle has been properly serviced. After consulting with the chief mechanic at the repair centre and conducting my own research, it is evident that the timing chain should endure the entire life of the engine, at least surpassing the mileage covered by my vehicle (122,979 km (at the time of writing the complaint email to Land Rover).


The diagnostic report displays the following codes related to the timing chain problem:




P0505-27: Idle Air Control System
P0341-00: Camshaft Position Sensor A – Circuit Range/Performance (Bank 1 Or Single Sensor)
P0316-00: Misfire Detected On Start-up (First 1000 Revolutions)



The remaining codes shown in the diagnostic report are either directly or indirectly linked to the timing chain problem. Given the prolonged duration of this issue, it is highly likely that it may impact other systems, such as the fuel system and CAN Bus communication.


Following legal advice, I have learned that I have the right to take action under section 271 of the Australian Consumer Law for breaches of consumer guarantees, despite having purchased the vehicle from a private seller.

I have contacted Land Rover but unit now they have not made any genuine efforts to resolve the matter.


I am aware of a class action lawsuit regarding timing chain problems in LR4 and Sport models in the United States against Land Rover. Based on my understanding, the main engine specifications across the Land Rover model line are very similar, if not identical, suggesting that engines installed in various models should be treated equally, with minor or insignificant differences.


After a legal consultation, it was revealed that a class action can be initiated in Australia if multiple plaintiffs face the same/similar issue with their vehicles, provided that the defect is attributed to the manufacturer's responsibility. It does not matter whether the problem was fixed at an earlier stage; financial compensation from Land Rover can be sought to cover the repair costs. In my opinion, as a Land Rover owner experiencing the same/similar issues, it is important to stand up and fight for our rights.


If you are also facing timing chain issues with your Land Rover Discovery Sport model, please contact me by providing your details below or email to thomas.bayley100@gmail.com.

I look forward to hearing from you.

[WFS1]

I took my car (Discovery Sport 2018) to an LR mechanic in Brisbane 2 weeks ago with two issues: timing chain rattle and front suspension failure. The latter had been recently been diagnosed by a dealer on the Gold Coast.

The Brisbane mechanic heard the timing chain noise and refused to drive the car for fear of chain failure and major engine damage or replacement. The car is off the road until he can replace the chain.

The car has some 110ks on the clock. It looks like suspension failure has also been subject of a class action in the UK.

[Thomas Bayley]

Dear WFS1,

I refer to your reply below to my post.

Could you please leave your contact details(mobile number or email address)? Then I can contact you for update on the timing chain issue.

My email address is thomas.bayley100@gmail.com
my phone number is 0430981928


Kind regards,
Thomas


I recently encountered a significant problem with the timing chain of my vehicle (Land Rover Discovery 2015) , resulting in the need for repairs. I took my vehicle to a reputable local mechanical repair center for a diagnosis, and the diagnostic report revealed three codes directly associated with the timing chain issue. Throughout its lifespan, my vehicle has been properly serviced. After consulting with the chief mechanic at the repair centre and conducting my own research, it is evident that the timing chain should endure the entire life of the engine, at least surpassing the mileage covered by my vehicle (122,979 km (at the time of writing the complaint email to Land Rover).


The diagnostic report displays the following codes related to the timing chain problem:




P0505-27: Idle Air Control System
P0341-00: Camshaft Position Sensor A – Circuit Range/Performance (Bank 1 Or Single Sensor)
P0316-00: Misfire Detected On Start-up (First 1000 Revolutions)



The remaining codes shown in the diagnostic report are either directly or indirectly linked to the timing chain problem. Given the prolonged duration of this issue, it is highly likely that it may impact other systems, such as the fuel system and CAN Bus communication.


Following legal advice, I have learned that I have the right to take action under section 271 of the Australian Consumer Law for breaches of consumer guarantees, despite having purchased the vehicle from a private seller.

I have contacted Land Rover but unit now they have not made any genuine efforts to resolve the matter.


I am aware of a class action lawsuit regarding timing chain problems in LR4 and Sport models in the United States against Land Rover. Based on my understanding, the main engine specifications across the Land Rover model line are very similar, if not identical, suggesting that engines installed in various models should be treated equally, with minor or insignificant differences.


After a legal consultation, it was revealed that a class action can be initiated in Australia if multiple plaintiffs face the same/similar issue with their vehicles, provided that the defect is attributed to the manufacturer's responsibility. It does not matter whether the problem was fixed at an earlier stage; financial compensation from Land Rover can be sought to cover the repair costs. In my opinion, as a Land Rover owner experiencing the same/similar issues, it is important to stand up and fight for our rights.


If you are also facing timing chain issues with your Land Rover Discovery Sport model, please contact me by providing your details below or email to thomas.bayley100@gmail.com.

I look forward to hearing from you.


I took my car (Discovery Sport 2018) to an LR mechanic in Brisbane 2 weeks ago with two issues: timing chain rattle and front suspension failure. The latter had been recently been diagnosed by a dealer on the Gold Coast.

The Brisbane mechanic heard the timing chain noise and refused to drive the car for fear of chain failure and major engine damage or replacement. The car is off the road until he can replace the chain.

The car has some 110ks on the clock. It looks like suspension failure has also been subject of a class action in the UK.

[Tmorgss]

Hi Thomas,

I am experiencing the exact same issues at the moment and am without a car until November when someone on the Gold Coast can replace the Timing Chains.

I have emailed you with details of our issues - just wasn’t sure if it may have gone to junk!

Looking forward to hearing if you’ve had any progress!
Not having a car with a newborn and a toddler has been challenging to say the least 🫠

[Pookemon]

My daughter has a 2016 evoque she bought in January. Last week it stopped on the freeway (icb) in Brisbane. Got it to a repair center yesterday and it took them about 10minutes to figure out the chain had snapped. It's currently being shipped to Sydney to get a replacement engine. She rang LR and their response was that she needed to bring it into and official dealership to have it diagnosed. It's only done 96000km. Even a timing Belt lasts longer than that. Up for $15k in repairs...

[Sumj]

I recently encountered a significant problem with the timing chain of my vehicle (Land Rover Discovery 2015) , resulting in the need for repairs. I took my vehicle to a reputable local mechanical repair center for a diagnosis, and the diagnostic report revealed three codes directly associated with the timing chain issue. Throughout its lifespan, my vehicle has been properly serviced. After consulting with the chief mechanic at the repair centre and conducting my own research, it is evident that the timing chain should endure the entire life of the engine, at least surpassing the mileage covered by my vehicle (122,979 km (at the time of writing the complaint email to Land Rover).


The diagnostic report displays the following codes related to the timing chain problem:




P0505-27: Idle Air Control System
P0341-00: Camshaft Position Sensor A – Circuit Range/Performance (Bank 1 Or Single Sensor)
P0316-00: Misfire Detected On Start-up (First 1000 Revolutions)



The remaining codes shown in the diagnostic report are either directly or indirectly linked to the timing chain problem. Given the prolonged duration of this issue, it is highly likely that it may impact other systems, such as the fuel system and CAN Bus communication.


Following legal advice, I have learned that I have the right to take action under section 271 of the Australian Consumer Law for breaches of consumer guarantees, despite having purchased the vehicle from a private seller.

I have contacted Land Rover but unit now they have not made any genuine efforts to resolve the matter.


I am aware of a class action lawsuit regarding timing chain problems in LR4 and Sport models in the United States against Land Rover. Based on my understanding, the main engine specifications across the Land Rover model line are very similar, if not identical, suggesting that engines installed in various models should be treated equally, with minor or insignificant differences.


After a legal consultation, it was revealed that a class action can be initiated in Australia if multiple plaintiffs face the same/similar issue with their vehicles, provided that the defect is attributed to the manufacturer's responsibility. It does not matter whether the problem was fixed at an earlier stage; financial compensation from Land Rover can be sought to cover the repair costs. In my opinion, as a Land Rover owner experiencing the same/similar issues, it is important to stand up and fight for our rights.


If you are also facing timing chain issues with your Land Rover Discovery Sport model, please contact me by providing your details below or email to thomas.bayley100@gmail.com.

I look forward to hearing from you.

Hi Thomas

I have exactly the same issue with my Land Rover Discovery 2016. I have emailed you with the details.
It is ridiculous to have these issues at such an early stage. The timing belt has failed and it is a big cost to fix it. Had I known that this is a common issue with
Land Rovers, I would have never purchased this car.

[Sumj]

Hi Thomas

I have exactly the same issue with my Land Rover Discovery 2016. I have emailed you with the details.
It is ridiculous to have these issues at such an early stage. The timing belt has failed and it is a big cost to fix it. Had I known that this is a common issue with
Land Rovers, I would have never purchased this car.

[fourteen8]

What engine does have this issue?

[FiReBosS]

Hi Guys,

Have anyone got update for this? they asked me 2300AUD to change the timing belt



I recently encountered a significant problem with the timing chain of my vehicle (Land Rover Discovery 2015) , resulting in the need for repairs. I took my vehicle to a reputable local mechanical repair center for a diagnosis, and the diagnostic report revealed three codes directly associated with the timing chain issue. Throughout its lifespan, my vehicle has been properly serviced. After consulting with the chief mechanic at the repair centre and conducting my own research, it is evident that the timing chain should endure the entire life of the engine, at least surpassing the mileage covered by my vehicle (122,979 km (at the time of writing the complaint email to Land Rover).


The diagnostic report displays the following codes related to the timing chain problem:




P0505-27: Idle Air Control System
P0341-00: Camshaft Position Sensor A – Circuit Range/Performance (Bank 1 Or Single Sensor)
P0316-00: Misfire Detected On Start-up (First 1000 Revolutions)



The remaining codes shown in the diagnostic report are either directly or indirectly linked to the timing chain problem. Given the prolonged duration of this issue, it is highly likely that it may impact other systems, such as the fuel system and CAN Bus communication.


Following legal advice, I have learned that I have the right to take action under section 271 of the Australian Consumer Law for breaches of consumer guarantees, despite having purchased the vehicle from a private seller.

I have contacted Land Rover but unit now they have not made any genuine efforts to resolve the matter.


I am aware of a class action lawsuit regarding timing chain problems in LR4 and Sport models in the United States against Land Rover. Based on my understanding, the main engine specifications across the Land Rover model line are very similar, if not identical, suggesting that engines installed in various models should be treated equally, with minor or insignificant differences.


After a legal consultation, it was revealed that a class action can be initiated in Australia if multiple plaintiffs face the same/similar issue with their vehicles, provided that the defect is attributed to the manufacturer's responsibility. It does not matter whether the problem was fixed at an earlier stage; financial compensation from Land Rover can be sought to cover the repair costs. In my opinion, as a Land Rover owner experiencing the same/similar issues, it is important to stand up and fight for our rights.


If you are also facing timing chain issues with your Land Rover Discovery Sport model, please contact me by providing your details below or email to thomas.bayley100@gmail.com.

I look forward to hearing from you.


I took my car (Discovery Sport 2018) to an LR mechanic in Brisbane 2 weeks ago with two issues: timing chain rattle and front suspension failure. The latter had been recently been diagnosed by a dealer on the Gold Coast.

The Brisbane mechanic heard the timing chain noise and refused to drive the car for fear of chain failure and major engine damage or replacement. The car is off the road until he can replace the chain.

The car has some 110ks on the clock. It looks like suspension failure has also been subject of a class action in the UK.


Dear WFS1,

I refer to your reply below to my post.

Could you please leave your contact details(mobile number or email address)? Then I can contact you for update on the timing chain issue.

My email address is thomas.bayley100@gmail.com
my phone number is 0430981928


Kind regards,
Thomas


My daughter has a 2016 evoque she bought in January. Last week it stopped on the freeway (icb) in Brisbane. Got it to a repair center yesterday and it took them about 10minutes to figure out the chain had snapped. It's currently being shipped to Sydney to get a replacement engine. She rang LR and their response was that she needed to bring it into and official dealership to have it diagnosed. It's only done 96000km. Even a timing Belt lasts longer than that. Up for $15k in repairs...


Hi Thomas

I have exactly the same issue with my Land Rover Discovery 2016. I have emailed you with the details.
It is ridiculous to have these issues at such an early stage. The timing belt has failed and it is a big cost to fix it. Had I known that this is a common issue with
Land Rovers, I would have never purchased this car.

[Jsoe]

Hi
Just wondering if there is any update on this timing chain issue and/or current class action ?

[WFS1]

I’ve heard second hand today that there has been a successful action against LR in AUS for the timing chain…anyone know anything about this?
We eventually had the chain etc replaced after having the car off the road for many weeks.
The second bit of pain in our story was that the front CV joints had also failed. These were previously misdiagnosed by a dealer mechanic as failed front suspension!
All up the work cost just under $8K at 112000Ks . The LR specialist mechanic who completed the work made the strong recommendation to revert to old school oil changes at 12-15000ks.We have done so.

[Jjb3010]

I’m in the same boat definitely keen to join a class action mines failed at 95 thousand kms located in Melbourne has always been serviced at Land Rover rediculous that a car soo expensive can fail just outside the warranty

[eric2017ds]

I have a 2017 LR discovery sports recently display engine check light. After the service at LR dealer Essendon, they got my car for further diagnosis (for a fee about 3.5k) with the possibility that we can put in a claim (for engine replacement) from LR.
Today the dealer said I had to replace the Timing Chain in order to do the diagnosis. Waiting for their quote.
Is the class action ongoing? How can I join?

Thanks
Eric

[JLW]

I had the same issue at around 110,00km with my 2016 disco - LR told me that the timing chain needed replacing and advised some stupid $$$ figure to repair. I told them that as I had bought the car from them, had always had it serviced by them and had always followed their service recommendations and actions that I will not pay for it to be repaired - outcome was that it was fully repaired by LR under goodwill.

[bigstupiddog]

Hi Guys,

Have anyone got update for this? they asked me 2300AUD to change the timing belt

Where is this? My quote is 6500 at Comet in Brisbane.

[bigstupiddog]

I have a 2017 LR discovery sports recently display engine check light. After the service at LR dealer Essendon, they got my car for further diagnosis (for a fee about 3.5k) with the possibility that we can put in a claim (for engine replacement) from LR.
Today the dealer said I had to replace the Timing Chain in order to do the diagnosis. Waiting for their quote.
Is the class action ongoing? How can I join?

Thanks
Eric

Just got this issue too. My quote is 6500

[Ricbrad]

I've sent you an email
I have the same issues.



I recently encountered a significant problem with the timing chain of my vehicle (Land Rover Discovery 2015) , resulting in the need for repairs. I took my vehicle to a reputable local mechanical repair center for a diagnosis, and the diagnostic report revealed three codes directly associated with the timing chain issue. Throughout its lifespan, my vehicle has been properly serviced. After consulting with the chief mechanic at the repair centre and conducting my own research, it is evident that the timing chain should endure the entire life of the engine, at least surpassing the mileage covered by my vehicle (122,979 km (at the time of writing the complaint email to Land Rover).


The diagnostic report displays the following codes related to the timing chain problem:




P0505-27: Idle Air Control System
P0341-00: Camshaft Position Sensor A – Circuit Range/Performance (Bank 1 Or Single Sensor)
P0316-00: Misfire Detected On Start-up (First 1000 Revolutions)



The remaining codes shown in the diagnostic report are either directly or indirectly linked to the timing chain problem. Given the prolonged duration of this issue, it is highly likely that it may impact other systems, such as the fuel system and CAN Bus communication.


Following legal advice, I have learned that I have the right to take action under section 271 of the Australian Consumer Law for breaches of consumer guarantees, despite having purchased the vehicle from a private seller.

I have contacted Land Rover but unit now they have not made any genuine efforts to resolve the matter.


I am aware of a class action lawsuit regarding timing chain problems in LR4 and Sport models in the United States against Land Rover. Based on my understanding, the main engine specifications across the Land Rover model line are very similar, if not identical, suggesting that engines installed in various models should be treated equally, with minor or insignificant differences.


After a legal consultation, it was revealed that a class action can be initiated in Australia if multiple plaintiffs face the same/similar issue with their vehicles, provided that the defect is attributed to the manufacturer's responsibility. It does not matter whether the problem was fixed at an earlier stage; financial compensation from Land Rover can be sought to cover the repair costs. In my opinion, as a Land Rover owner experiencing the same/similar issues, it is important to stand up and fight for our rights.


If you are also facing timing chain issues with your Land Rover Discovery Sport model, please contact me by providing your details below or email to thomas.bayley100@gmail.com.

I look forward to hearing from you.

[Phil Burrunjor]

If this timing chain class action proceeds it would be the fourth class action I'm aware of that's progressing against JLR relating to this car and others in JLR's stable.

1&2: There are two class actions relating to Oil Dilution / DPF issues, of which my 2017 car is a poster child having had many, many very expensive components fail and renewed over it's 70,000 km of (JLR tested & confirmed) non adverse "driving style".
3: There is an extended warranty class action (got me again on that one).
4: And the timing chain one would make the fourth.

Anyone know of any others?

The two Oil Dilution / DPF related ones are being combined, by order of court, but the two separate class action lawyers are now arguing with the court over who should carry the case forward. Case MAY move forward in 2024, and then take lord knows how long until JLR pay up.

Meantime resale values have plummeted, seemingly due to the Ingenium experiment we all participated in.

Strangely I do still love my Disco Sport guzzler, when it works, but JLR really should buy the pos back.

A 6/17 car that, having only ever had full oil services every 7 months (max) or 8,000km then turns around and demands a DPF regen the day after a 950km trip at an average speed of 103kph?
A car that in 7 years has been back to the JLRA approved dealer well over 20 times?
A car that was sold a few days before JLR released a Service Compliance Notification (JLRP00100) around oil dilution & engine failure?

JLR P00 seems apt hey.

Yep, it's a defective car, and I own one too. :(

[beachfamily]

I am interested in joining / have already made enquiries to commence a class action… People vs JLR for timing chain failures in Australia.

We have just had a catastrophic engine failure due to timing chain instantly snapping on our LANDROVER Discovery Sport. We were simply driving down the road and our car lost power. No warning lights, no sounds, in fact no indication of any issues at all.

Towed to JLR dealer/service centre where we purchase the vehicle 3 years prior and that’s when our troubles really began.

Our local car sales /service team and JLR refused to pay for any repairs. We also discovered that the extended warranty sold to us by JLR dealer voids timing chains and any surrounding damage caused by timing chain failure.

Our car that was worth $40,000AUD 3 years ago…is now worthless. A replacement engine is at least $20,000 and current resale is only $20,000.

I am absolutely taking matters further. How JLR and our dealer/extended warranty company expects us to simply walk away from $40,000 just due to missing a single service is the definition of unjust.

[Phil Burrunjor]

I am interested in joining / have already made enquiries to commence a class action… People vs JLR for timing chain failures in Australia.

Our car that was worth $40,000AUD 3 years ago…is now worthless. A replacement engine is at least $20,000 and current resale is only $20,000.

I am absolutely taking matters further. How JLR and our dealer/extended warranty company expects us to simply walk away from $40,000 just due to missing a single service is the definition of unjust.

Not that it should matter unless the engine has been mistreated & done WAY excessive km but how many k's on yours @beachfamily?

fyi, the oil/dpf class action I mentioned earlier is currently closed to new people joining, I guess whilst the judge & legal firms figure out which firm will proceed. Google "jaguar land rover dpf class action" and maybe keep an eye on the Maurice Blackburn site to see progress & when/if it reopens.

Insurance renewal tells the story of how swiftly our cars are depreciating due to these issues.
Mine reduced from +$52k agreed value last year to $40k market value this year (yet renewal still went up +20%) and a quick look at car sales shows $40k is very generous.

Good luck. Keep us posted.

[Keiranm]

I’ve heard second hand today that there has been a successful action against LR in AUS for the timing chain…anyone know anything about this?
We eventually had the chain etc replaced after having the car off the road for many weeks.
The second bit of pain in our story was that the front CV joints had also failed. These were previously misdiagnosed by a dealer mechanic as failed front suspension!
All up the work cost just under $8K at 112000Ks . The LR specialist mechanic who completed the work made the strong recommendation to revert to old school oil changes at 12-15000ks.We have done so.

I’m interested to know if there has been any successful action against LR Australia? I have a Discovery Sport. 93K for mileage, always serviced and just over 6 yrs old - was told yesterday the quote to fix the timing chains and DPF is $12.5K. Interested to understand if anyone has had any engagement with alarm Australia on the issue?

[Keiranm]

I had the same issue at around 110,00km with my 2016 disco - LR told me that the timing chain needed replacing and advised some stupid $$$ figure to repair. I told them that as I had bought the car from them, had always had it serviced by them and had always followed their service recommendations and actions that I will not pay for it to be repaired - outcome was that it was fully repaired by LR under goodwill.

can you advise what actions you took to get Lar Australia to cover this under goodwill?

[Phil Burrunjor]

can you advise what actions you took to get Lar Australia to cover this under goodwill?

Sorry for the delayed response. Indirect yet hope this helps...

In your case I'd thoroughly document the service history, obtain as much information on engine timing chain life expectancy (the JLR log book / service schedule should indicate when / if it needs to be checked and change right!), and take your demand up with the JLR dealer's Service Manager for them to take your demand to JLR Aust. and above if necessary.
Always remember we still have Australian Consumer Rights, regardless of manufacturer warranty periods.

Mine is nearly a year older than yours, has 20,000km less on the clock (longer story, but still mainly >1,500km trips) and has been back to the JLR dealer well over 20 times, all but once under "goodwill" for free servicing, replacement of faulty parts & constant oil services.
I say "free" yet it still costs me time, money & is of substantial inconvenience to keep taking it back.

The next time it goes back (likely before Christmas now, given it's history) for yet another DPF / Oil Dilution issue is the time JLR Aust. will receive a "fix it fully, buy it back or replace it" demand.
This will go in via the Service Manager at the JLR dealer.

In preparation for this I've now fully & exhaustively documented each and every time it's been back, what for & for how long.
I still have the sales document that noted a 32,000 km oil service requirement!! along with the JLR service bulletin noting oil dilution issues that was released within days of my purchase.
Over the course of my ownership, simply through previous log book requirements & once purchasing bad fuel, I've kept track of every fuel fill, every location & every odometer reading.
Fortunately this will also enable me to demonstrate excessive fuel usage should JLR want to push back.

Thankfully I've pushed the point with JLR several times & so have had cases referred to the UK Head Office where they've also analysed my driving style and confirmed I drive within whatever parameters they deem acceptable, so yet another point they'll be unable to wriggle away from.

Also thankfully I have a good mate who's Managing Partner in a fairly prestigious law firm, and he's promised to cost effectively help me out should JLR decide not to honour their obligations.

If JLR read this then perhaps they can prepare for restitution, as they've demonstrably been unable to rectify the cars issues.

Good luck!! Good luck to us all.

[discosportowner]

I am interested in joining / have already made enquiries to commence a class action… People vs JLR for timing chain failures in Australia.

We have just had a catastrophic engine failure due to timing chain instantly snapping on our LANDROVER Discovery Sport. We were simply driving down the road and our car lost power. No warning lights, no sounds, in fact no indication of any issues at all.

Towed to JLR dealer/service centre where we purchase the vehicle 3 years prior and that’s when our troubles really began.

Our local car sales /service team and JLR refused to pay for any repairs. We also discovered that the extended warranty sold to us by JLR dealer voids timing chains and any surrounding damage caused by timing chain failure.

Our car that was worth $40,000AUD 3 years ago…is now worthless. A replacement engine is at least $20,000 and current resale is only $20,000.

I am absolutely taking matters further. How JLR and our dealer/extended warranty company expects us to simply walk away from $40,000 just due to missing a single service is the definition of unjust.

I am an owner in the US. My 2017 Disco Sport with 65k miles just had the exact same issue. Looking to collect as much data as I can to get a suit initiated here in the US. I am also an attorney but this is a bit out of my realm of expertise. It seems to me if they were on notice (which clearly they were because the class action settled against them here in the US for 2012-2014 affected models) and did not fix the issue, this should be gross negligence. I am in the process of contacting the attorney who handled the US class action to see if there has been any activity with regard to later models. I will update for all who are interested.

[discosportowner]

As an aside, my vehicle was just at my service department one month ago for its 60k service. It seems a lot of you had your issue diagnosed prior to the chain actually breaking. Is this an issue that should have been assessed at my service?

[beachfamily]

As an aside, my vehicle was just at my service department one month ago for its 60k service. It seems a lot of you had your issue diagnosed prior to the chain actually breaking. Is this an issue that should have been assessed at my service?

I agree, JLR and their sales agents have been aware of this timing chain issue for years. Why hasn’t a major recall been undertaken for this faulty part!

I have made contact with a class action legal company here in Australia- I will keep you all updated.

[Jay Freeman]

191723191724191725191726191727191728191729191730

So just heard from JLR in Phillip, Canberra today. I got the 'engine oil critically low' message on my 2017 Disco Sports L550 with 86,000kms on the clock. I've only done 15,000kms since I bought it and already had the DPF/DEF issues, which needed a new exhaust system (that JLR here did on Goodwill). I stopped driving and booked it in. JLR said timing chain guide had snapped, stretched the timing chain and the resulting metal on metal grind of chain to engine block spat out metal filings that circulated throughout the engine. It clogged the oil strainer at the bottom of the engine and threw the code. Now, JLR tell me due to the extent of the filings through the engine, I'll need a new one. I asked what are my options, without knowing this exact known defect, and they said they'd call me tomorrow with more info, including costs for a new engine etc.

Seeing if this issue had moved further along at all, and if anyone had had any luck in getting JLR to cover costs? I saw Thomas's post about s271 of the ACL which was interesting and the post just above about logging all Services etc and using this as proof that the car was not driven in an unreasonable manner.

Cheers

[Jay Freeman]

An update on the above: JLR has agreed to cover 70% of the new engine build, including cost of diagnostics etc. I'll be up for $8,900 but they're covering more than I thought they would. Had to state my willingness to head down the consumer law path, and demonstrated my knowledge of the class action lawsuits from the US re: timing chains, and s271 of the ACL providing a guarantee of quality of goods (and the fact that I work with consumer law for a job). There was a reasonably significant gap between the 68k service and the 85k service (2 years) - I was pretty sure I had brought it in during that period, but they didn't have it on file and I had no e-mails or docs to prove it. Note to self: document every service etc and keep that info safe. I'm going to turn around and sell it right back to them after they fix it as I've already bought a Rav4 Hybrid. Lesson learned!

[Sean Lee]

I’d appreciate an update on the Australian class action. I’ll shoot you an email.

I have a 2016 Disco Sport, bought it new and it’s been serviced at Northern Beaches Land Rover / Alto Artarmon ever since.

It had a timing chain replacement in 2022, and a turbo charger failure after engine warning and limp mode in July this year (towed in for repair). I was hoping to sell the car, then last month an engine oil critically low warning - there was no oil at all in the engine. It was towed in for assessment and it’s the timing chain again. Service Centre said JLR Australia was willing to cover most of the repair, but I’m insisting they cover all of it given they only replaced the timing chain 2 years ago. They’re refusing… I was drafting an application to NCAT, but then came across this thread…

How do we push for an Australian recall of the engine? I read South Korea is the first (and only?) country to issue the recall on the ingenious engine.

[Sam C]

I am based in Perth, and received the news after today's 70,000km service that the timing chain of my 2018 Discovery Sport needs to be replaced.
I purchased the car privately at 40,000kms 18mths ago & it was in immaculate condition & regularly serviced by another LR dealership.
I was advised it would be about $9000, but the dealership would speak to LR in UK & see if they could assist with some of this cost.
I have had a quick look at some of the other posts & my quote seems exorbitant.
I will continue to read through all the other related threads/posts.
I'm keen for others thoughts/feedback, thx

[Sam C]

I was quoted $9000 by Perth LR dealership!!!!

[DiscoJeffster]

Try Dovers and Daughters in Wangara for a quote. They have been excellent by me.

[Sline]

I was quoted $9000 by Perth LR dealership!!!!

Hi Sam,

I am keen to hear back from you. My Disco sports has just had its timing chain broken as well after diagnosed by LR following an on-the-road breakdown. My car only did 104K mileage.

I am located in Perth and this happened to me few days ago. I just received a quote from dealership for roughly the same amount you have mentioned ~9K-10K to fix.

I am keen to hear back from you how is your case ended up with Land Rover? Do you have any luck getting compensation? Wish you best of luck as well.

Regards,
Sline

[KenC]

I agree, JLR and their sales agents have been aware of this timing chain issue for years. Why hasn’t a major recall been undertaken for this faulty part!

I have made contact with a class action legal company here in Australia- I will keep you all updated.

Hi,

Sorry for messaging you but I see that you have had the same problem as myself. I was wondering if you had progressed any discussions regarding a Class Action against LRA.

I see from the forum that some owners had progressed via LRA goodwill.

Many thanks for any advice.

Kind Regards

Ken

[Alice R]

Joining this unhappy thread covering timing chains. My 2017 Disco has only done 77,000km, and has been regularly serviced from the start by LR dealerships. First encountered a problem 10 months ago when the exhaust filter got clogged up, and I accepted that it was probably my own fault with doing too many short journeys. Since then have followed to the letter advice given by LR dealership in order to avoid this happening again.


However, the other day another red warning sign came up on dash, so booked into LR for fixing. Got a report yesterday stating : "Confirmed DPF full fault light present. Checked and found DPF soot level above threshold - Incorrect conditions. Found timing chains worn, causing vehicle unable to complete DPF regeneration. Requires replacement timing chains to rectify. Approximately $6800.00 supplied and fitted. Repairs will take approximately 1 week to complete."


Stunned at the price and that the chain is found to be faulty at such low kms. Could this have been the problem from 10 months ago?


Had heard about this known issue and that there’s litigation underway. I’m currently disputing the price and why I’m being asked to pay for something that is a known fault. Any advice on how to deal with this will be gratefully received. Who are you all dealing with in regards to legal / consumer protection routes?

[Alice R]

Hi Sam,

I am keen to hear back from you. My Disco sports has just had its timing chain broken as well after diagnosed by LR following an on-the-road breakdown. My car only did 104K mileage.

I am located in Perth and this happened to me few days ago. I just received a quote from dealership for roughly the same amount you have mentioned ~9K-10K to fix.

I am keen to hear back from you how is your case ended up with Land Rover? Do you have any luck getting compensation? Wish you best of luck as well.

Regards,
Sline

Hi Been reading through the thread about Disco sport faulty timing belts. My own car has been diagnosed with this problem too, at 77,000km, by the LR dealership in Cannington. Currently disputing the outrageous cost and why I'm being asked to pay for a known fault. How are you dealing with your your similar problem? Be keen to hear back. Thanks, Alice

[DiscoJeffster]

I’m sorry but what? What does a worn timing chain have to do with a DPF regen? Sure the engine might fail because of the chains issue, but it’s irrelevant to the dpf issue

[PeteBuz]

Anyone with experience after timing chain replacement completed, does this rectify the issue with no need to replace again ?

I thought this was just a diesel specific (DPF) issue as mines a 2021 Petrol version.

[Ferret]

My 2017 Disco has only done 77,000km, and has been regularly serviced from the start by LR dealerships. First encountered a problem 10 months ago when the exhaust filter got clogged up, and I accepted that it was probably my own fault with doing too many short journeys...

With respect to your exhaust filter. No, it's not your fault. You should make yourself known to the Jaguar Land Rover Class Action (https://www.jlrclassaction.com.au/) by registering your interest if you have not already done so.



The Jaguar Land Rover class action alleges that:


The Affected Vehicles are defective;
the Affected Vehicles fail to comply with the statutory guarantee as to acceptable quality provided under the Australian Consumer Law; and
Jaguar Land Rover has engaged in conduct that was misleading or deceptive.

It is claimed that:


the diesel exhaust after-treatment system in the Affected Vehicles, by reason of its design, is not effective at regenerating the diesel particulate filter (DPF) in the vehicles; and
by reason of the design of the diesel exhaust after-treatment system in the Affected Vehicles, these vehicles have a propensity to experience problems including excessive oil dilution and contamination, increased fuel consumption, DPF blockages, increased wear and tear on the engine, the vehicles entering “limp-home mode” and requiring more frequent servicing and repairs.

[Young]

Hi Sam,

I am keen to hear back from you. My Disco sports has just had its timing chain broken as well after diagnosed by LR following an on-the-road breakdown. My car only did 104K mileage.

I am located in Perth and this happened to me few days ago. I just received a quote from dealership for roughly the same amount you have mentioned ~9K-10K to fix.

I am keen to hear back from you how is your case ended up with Land Rover? Do you have any luck getting compensation? Wish you best of luck as well.

Regards,
Sline


Hi Sline and Sam,

I have experienced the same thing, i am currently waiting for quote from LR in Perth.

Did Land Rover help cover any cost? And did they provide any information on how this is caused?

[scarry]

Surely this would reduce the resale value of the vehicle,just like it did as part of the Toyota class action,therefore there should be some sort of compensation,as well as the vehicle successfully repaired?
Sure,and pigs fly.

It should be noted that Toyota not only sorted the problem once and for all,but also provided a 10yr warranty on the replaced parts,including the DPF.
One wouldn't hold their breath for JLR to do the same.[smilebigeye]


"the diesel exhaust after-treatment system in the Affected Vehicles, by reason of its design, is not effective at regenerating the diesel particulate filter (DPF) in the vehicles; and
by reason of the design of the diesel exhaust after-treatment system in the Affected Vehicles, these vehicles have a propensity to experience problems including excessive oil dilution and contamination, increased fuel consumption, DPF blockages, increased wear and tear on the engine, the vehicles entering “limp-home mode” and requiring more frequent servicing and repairs."