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View Full Version : HEMA HX2 problem



POD
18th August 2023, 06:21 PM
I got an email telling me i needed to update the mapping on the Hema HX2 that my kids gave me last Christmas. The update process takes ages, involves clearing all existing maps and then downloading the updated maps. I have got almost all the way through the process but the download stalls at 50% of the 'onroad' maps (the 'offroad' maps downloaded first, this took about 40 minutes). I have now been through the process 3 times with the same result; each time I get to the 'onroad' map download and it stalls at 50%. Hema's tech support guy told me after the first fail to start over and if it doers it again I'll need to send it in to them and they will try. I fear this will take ages and I want the thing for a trip. Wondering if anyone on here can suggest anything i should try; no tech support from Hema over the weekend.

POD
19th August 2023, 10:04 AM
Looks like I solved my own problem; the update is so big it over-taxed my wifi connection. Used a different network setting and it went through no problem.