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View Full Version : VicRoads.... what a bunch of clowns



gromit
21st August 2025, 07:31 PM
I can't give too many details until this one is resolved.

Someone I know purchases a vehicle that hasn't been registered for over 10 years.
Fixes it up and gets a roady, heads to VicRoads with paperwork for a Club Permit.

"Sorry, it isn't on our system therefore it doesn't exist, you need to go to a VASS Engineer" !!! "The rego has been assigned to another vehicle."
The person has an image of the rego plate and a VicRoads rego sticker from the last time it was registered but if it's not on their system there's nothing they can do !!!

Turns out VicRoads was privatised about 10 years ago and a lot of information (and knowledge) has been 'lost'.

Spoke to someone 'in the know' and they contacted a division of VicRoads and guess what.....it did come up on their system.
Still having to jump through hoops but beware, if you have a vehicle in VIC that is more than 10 years since it was last registered you may experience problems when you go to register.

Hopefully this one can be sorted out before the roady runs out !


Colin

Tins
21st August 2025, 08:40 PM
Not even the teensiest bit surprised. About five years ago I was pulled up by the Highway Patrol. Not speeding or anything, but the Ford I had then came up on their ANPR system as being white. Could have fooled me, and Ford, probably, because the car came from the factory Ice Blue. Said so everywhere that mattered except the VicRoads computer. The worst bit was I had to go to VR to get it changed otherwise it would keep happening... And, of course to do this, in our new Service Driven world, I had to make an appointment! Not sure why, because I had to wait for my number to be called anyway.

Not as bad as your story, Colin, but definitely a sign of the times.

p38arover
21st August 2025, 09:03 PM
Yes, rego info can be weird.

Many years ago, my son was pulled up whilst driving my 1971 Hillman Hunter. The copper's computer said it was a Chrysler Unk(nown) meaning they didn't know what model.

Now the copper knew his cars and knew it was a Hillman Hunter so obviously my car had dodgy plates from another vehicle.

What he didn't know was that from 1971, Chrysler had dropped the Hillman name. My car had Hunter badging but no Hillman badging. It even had the Chrysler PentaStar on the front left mudguard.

My son had to open the bonnet to show the Chrysler compliance plate plus the Chrysler decals on the inner panels. On top of that, he showed him the owner's handbook which showed it was a Chrysler.

crash
21st August 2025, 09:44 PM
What is the build year of the vehicle?
That does not sound right at all. Is it possible that the secretary of the car club made a mistake with the paperwork?
Have they tried going to a different Vic Roads?
I would give the Victoria Red Plate club a call. The secretary there is very knowledgeable regarding matters like this.
Good luck.

gromit
21st August 2025, 10:32 PM
What is the build year of the vehicle?
That does not sound right at all. Is it possible that the secretary of the car club made a mistake with the paperwork?
Have they tried going to a different Vic Roads?
I would give the Victoria Red Plate club a call. The secretary there is very knowledgeable regarding matters like this.
Good luck.

Build is '87.
The person was told that the chassis number isn't on the VicRoads database, nothing to do with paperwork.
If it's not on the database they can't process. The computer says NO.

The person is going to try another VicRoads Centre but through a contact, who has access to people in VicRoads Engineering, it's been confirmed they do have the vehicle on their database.

Hopefully it gets sorted out quickly.

Colin

Tins
22nd August 2025, 08:35 AM
It's a strange system. I have an old dual axle trailer that I bought from a farmer. I thought I'd find out about registering it last year. Thing has a number on the drawbar that was written in weld. Rang VicRoads. First thing that surprised me is that in less than a minute I was speaking with a human. Second thing, I bought this trailer probably ten years before... well, at least before Jan died in 18. Bloke went away for about ten minutes and came back to tell me the trailer was in the system and all I'd need was a weighbridge certificate. Not even an inspection... Now, this thing was more rust than it was trailer so I didn't go ahead. I have it pretty good now, so I guess in the near future I'll see if the system still has it. 🤞🙏

PhilipA
22nd August 2025, 09:10 AM
Not even the teensiest bit surprised. About five years ago I was pulled up by the Highway Patrol. Not speeding or anything, but the Ford I had then came up on their ANPR system as being white

I bet it was Diamond White, quite a popular colour in XY,XA. Queensland police ordered all their cars that colour but it really looks to be light blue.
Regards PhilipA

POD
22nd August 2025, 12:50 PM
One thing that occurred to me some time ago whilst sitting waiting for my number to come up in Vic Roads: they do not offer you anything whatsoever. It is purely a money harvesting operation. Your car would not drive any differently without registration and you would not drive any differently without a license. At least clowns in a circus offer entertainment.
I did not know it was now privately owned- so now it's a corporation that offers nothing. Bet it's 'offshore'.

cjc_td5
22nd August 2025, 12:53 PM
I can't give too many details until this one is resolved.

Someone I know purchases a vehicle that hasn't been registered for over 10 years.
Fixes it up and gets a roady, heads to VicRoads with paperwork for a Club Permit.

"Sorry, it isn't on our system therefore it doesn't exist, you need to go to a VASS Engineer" !!! "The rego has been assigned to another vehicle."
The person has an image of the rego plate and a VicRoads rego sticker from the last time it was registered but if it's not on their system there's nothing they can do !!!

Turns out VicRoads was privatised about 10 years ago and a lot of information (and knowledge) has been 'lost'.

Spoke to someone 'in the know' and they contacted a division of VicRoads and guess what.....it did come up on their system.
Still having to jump through hoops but beware, if you have a vehicle in VIC that is more than 10 years since it was last registered you may experience problems when you go to register.

Hopefully this one can be sorted out before the roady runs out !


Colin

Are you having issues with the chassis number or number plate Colin?
The plate could be reissued if not registered for some time, but not a chassis number??!
Chris

Tins
23rd August 2025, 09:24 AM
I bet it was Diamond White, quite a popular colour in XY,XA. Queensland police ordered all their cars that colour but it really looks to be light blue.
Regards PhilipA

Nah. Looks blue to me.

194409

gromit
23rd August 2025, 11:22 AM
Are you having issues with the chassis number or number plate Colin?
The plate could be reissued if not registered for some time, but not a chassis number??!
Chris

The young bloke was told that the chassis number was "not on their system'. They also couldn't track it from the old rego number.
I'm aware that plates get re-issued unless you specify you want to 'hold them'. I have a personalised plate on hold but there is every possibility they could re-issue it.

Anyway, problem now resolved !
My son went to the Frankston VicRoads, presented the paperwork as before without saying anything. The lady said "no problem, I've found it on our system" !!!!! She even found details of the old rego number linked to the chassis number.

Apparently my son commented "WTF" and explained what had happened, she had no idea why Dandenong couldn't find it.
My contact that had contacted VicRoads Engineering commented that maybe.... something was done by the Engineer to make it easier to find on their system ?

I have a number of motorcycles I shipped over from the UK years ago, I applied in advance for approval that they could be registered in Australia. I better get up in the loft and look for the paperwork !

A quick google and it's an odd situation with VicRoads.

VicRoads was partially privatised in 2022 through a 40-year joint venture with a consortium of Aware Super, Australian Retirement Trust, and Macquarie Asset Management, which took over motor vehicle registration (https://www.google.com/search?client=firefox-b-d&cs=0&sca_esv=7ada9c12ef721718&q=motor+vehicle+registration&sa=X&ved=2ahUKEwiUwqa54J-PAxURUGcHHejpFNMQxccNegQIAhAC&mstk=AUtExfBjE7hgGeo6BN3YQ21qn7LF1C93ss0rgQHaJvadc deFEOxR7_YS2NmTreR3wZRB113EOhIzNoN2x9akzoxLimLDXhZ eVwH_xI8kWsrE7QoDqC5RMmBudixm1TwYcZd-Ur0&csui=3), licensing (https://www.google.com/search?client=firefox-b-d&cs=0&sca_esv=7ada9c12ef721718&q=licensing&sa=X&ved=2ahUKEwiUwqa54J-PAxURUGcHHejpFNMQxccNegQIAhAD&mstk=AUtExfBjE7hgGeo6BN3YQ21qn7LF1C93ss0rgQHaJvadc deFEOxR7_YS2NmTreR3wZRB113EOhIzNoN2x9akzoxLimLDXhZ eVwH_xI8kWsrE7QoDqC5RMmBudixm1TwYcZd-Ur0&csui=3), and custom number plate services (https://www.google.com/search?client=firefox-b-d&cs=0&sca_esv=7ada9c12ef721718&q=custom+number+plate+services&sa=X&ved=2ahUKEwiUwqa54J-PAxURUGcHHejpFNMQxccNegQIAhAE&mstk=AUtExfBjE7hgGeo6BN3YQ21qn7LF1C93ss0rgQHaJvadc deFEOxR7_YS2NmTreR3wZRB113EOhIzNoN2x9akzoxLimLDXhZ eVwH_xI8kWsrE7QoDqC5RMmBudixm1TwYcZd-Ur0&csui=3). The Victorian Government retains ownership of VicRoads and continues to oversee regulation, policy, road safety, and data, while the joint venture manages the customer-facing services and invests in IT modernization. The deal generated $7.9 billion in upfront payments for the state to invest in the Victorian Future Fund


Colin

Tins
23rd August 2025, 11:59 AM
I have a personalised plate on hold but there is every possibility they could re-issue it.




Colin

Don't think that's correct, Colin. Unless they've altered it, (and who knows? )you purchase the plates and they are yours. Doesn't stop them for charging you, though. My personalised plates have never been on anything other than my D2. It was unregistered for a few years. When I re-registered it I put the plates back on. They were on every b it of paperwork associated with the car. Nope, $90 thank you very much. Just for a keystroke, and they didn't even have to issue new plates. Scam.

Speaking of what the US calls "vanity plates", there's a pair on MP... $220,000. !!!!!!

POD
23rd August 2025, 01:32 PM
The deal generated $7.9 billion in upfront payments for the state to invest in the Victorian Future Fund[/I]


Colin


Again, Vicroads does not generate anything.

Glad you got things sorted Colin. I'm worried now about how I'm going to go when it comes time to register my Fiat. Probably close to 30 years since it's been on the road. Probably be another 30 before I finish it though.

Tins
23rd August 2025, 05:05 PM
Again, Vicroads does not generate anything.

Glad you got things sorted Colin. I'm worried now about how I'm going to go when it comes time to register my Fiat. Probably close to 30 years since it's been on the road. Probably be another 30 before I finish it though.
What model Fiat??

TonyC
23rd August 2025, 07:06 PM
What model Fiat??

Come on John, keep up with the clues.🤪

Hornsby pickup and hold, or start it moving south. (https://www.aulro.com/afvb/aulro-courier-service/302364-hornsby-pickup-hold-start-moving-south.html)

Tins
23rd August 2025, 07:54 PM
Come on John, keep up with the clues.🤪

Hornsby pickup and hold, or start it moving south. (https://www.aulro.com/afvb/aulro-courier-service/302364-hornsby-pickup-hold-start-moving-south.html)

Had a few other things on my mind. So it's a Bambino. Don't have any bits for one of those. But now I remember, I suggested a shop for parts once before. Silly me.