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POD
16th October 2025, 12:26 PM
Just wondering if there's an alternative way to get paid that does not involve handing over my banking password to eBay or their associates;

I used to occasionally list stuff on eBay and got paid via paypal. Paypal is no longer associated with eBay so it seems that is no longer an option. I sold something about a month ago for just over $100.00 and eBay wants me to update account details in order to access that payment. To update account details, they emailed me a link, I click on the link and it takes me to something called 'Trustly' which then asks me for- get this- my bank account number and password . Not just BSB and account number like anyone can use to put money in your account. No way on earth am I divulging my password to you, them or anyone else. I phoned my bank and they confirm that this 'Trustly' thing is a genuine thing but they also advised me not to divulge my password.

I'm now wondering if there's some other way to get paid via eBay? I recognise that it is now nothing more than a dumping ground for backyard Asian import businesses, but the particular item (electronic parts) sat well in their space. Now they have $105.00 that I don't look like getting.

V8Ian
16th October 2025, 02:58 PM
Just wondering if there's an alternative way to get paid that does not involve handing over my banking password to eBay or their associates;

I used to occasionally list stuff on eBay and got paid via paypal. Paypal is no longer associated with eBay so it seems that is no longer an option. I sold something about a month ago for just over $100.00 and eBay wants me to update account details in order to access that payment. To update account details, they emailed me a link, I click on the link and it takes me to something called 'Trustly' which then asks me for- get this- my bank account number and password . Not just BSB and account number like anyone can use to put money in your account. No way on earth am I divulging my password to you, them or anyone else. I phoned my bank and they confirm that this 'Trustly' thing is a genuine thing but they also advised me not to divulge my password.

I'm now wondering if there's some other way to get paid via eBay? I recognise that it is now nothing more than a dumping ground for backyard Asian import businesses, but the particular item (electronic parts) sat well in their space. Now they have $105.00 that I don't look like getting.
Open a new account (not difficult if you open it with the institution with whom you currently bank.), when the payment is made, change the password. It's handy having a spare account with a nil balance.

Saitch
16th October 2025, 05:11 PM
Open a new account (not difficult if you open it with the institution with whom you currently bank.), when the payment is made, change the password. It's handy having a spare account with a nil balance.

"SPARE" ???? [biggrin]

BradC
16th October 2025, 05:53 PM
"SPARE" ???? [biggrin]

Give Prince Harry a call, he knows all about that.

POD
16th October 2025, 06:42 PM
Open a new account (not difficult if you open it with the institution with whom you currently bank.), when the payment is made, change the password. It's handy having a spare account with a nil balance.

I raised that suggestion in the conversation with my bank; the guy said 'yes you could do that, but it wouldn't be with us'.

RANDLOVER
16th October 2025, 07:13 PM
Give Prince Harry a call, he knows all about that.

In ye olde custom of primogeniture of the landed gentry, sons would be the 1st for an heir, the second for a spare and the 3rd for prayer. As due to mortality rates the 2nd son would often inherit, leaving the 3rd with nothing, so they were often sent into the clegy which provided a comfortable life, with a house and a certain amount of prestige.

BradC
16th October 2025, 07:14 PM
How about an Australia Post prepaid MasterCard?

I have a provider who insists on automated billing with my details stored in their "Cloud" system. I got one of the aforementioned cards. I dump the money in using a direct bank transfer (Acc No / BSB). To my bank(s) it just looks like another account at another institution.

TonyC
16th October 2025, 07:20 PM
I'd run it by consumer affairs.
Refusing to pay money owed unless you provide your banking password is outrageous.

Tony

Tins
16th October 2025, 08:24 PM
"SPARE" ???? [biggrin]

Mine's only nil because the banks don't allow negative balances anymore.

RANDLOVER
16th October 2025, 09:13 PM
I'd run it by consumer affairs.
Refusing to pay money owed unless you provide your banking password is outrageous.

Tony

It could even be referred to AUSTRAC as providing a bank account use to a third party could make one a "money mule".....The $200 trick criminals use to turn some Australians into '''money mules''' | SBS News (https://www.sbs.com.au/news/article/the-200-trick-criminals-use-to-turn-some-australians-into-money-mules/f6u874k5p)

RANDLOVER
16th October 2025, 09:22 PM
I raised that suggestion in the conversation with my bank; the guy said 'yes you could do that, but it wouldn't be with us'.


If the bank/s know about the Trustly and fleabay password demand, I'm surprised that they haven't declared them persona non grata and reported it to AUSTRAC
Homepage | AUSTRAC (https://www.austrac.gov.au)

Actually the cynic in me suspects they smell a fee.

DiscoDB
16th October 2025, 10:51 PM
POD - first don’t use any link sent by e-mail to provide account details. Always log into eBay and then follow the links on the site and go to the seller account page - or look for a message in the messages area and follow those links only.

EBay still claim there are several ways to verify your account but I have not verified this info is current:

https://www.ebay.com.au/help/selling/selling-getting-paid/updating-bank-details?id=4796

https://www.ebay.com.au/help/selling/getting-paid/registering-seller?id=4792

The micro-deposit method is meant to be the best and involves you logging into your bank account yourself and then two small deposits (in cents) are made and you confirm the amounts.

Alternatively on the eBay community forum it is claimed you can get around the Trustly verification process by selecting “Bank Not Listed” and then follow the prompts to manually upload proof of your account so they can verify from the scanned pages. It is your name they are verifying matches the bank account and your eBay account.

The last option that most now do is open a new transaction account with a different bank, then follow the Trustly process, they will instantly verify your account (all done electronically and automatically) and then once verified you immediately change the password and you are all safe again.

Trustly is a very safe organisation, highly regulated and operates in Sweden which has stricter privacy laws than Australia, and no password details are ever shared with eBay. But the method above means no money is ever at risk.

Good luck and do post the solution if you find one. People have been raising this issue for many years now and nothing has changed, so my guess is one of the solutions above will work. It has all been driven by Australian regulations around anti-money laundering or something like that.

V8Ian
17th October 2025, 01:25 AM
There is never a need to know the account password to deposit money.
Millions of people have their wages deposited weekly, without ever sharing their password.

RANDLOVER
17th October 2025, 07:04 AM
Yes, if they want to confirm the account they could deposit a few cents and ask the account holder to confirm the amount, like a MFA Multi Factor Authentication text sent to a mobile, up to a dollar and you'd only have a 1 in 99 chance of guessing the amount.

DoubleChevron
17th October 2025, 09:54 AM
I wonder if scammers are starting find a way around ebays checks and balances. I purchased a pressure washer hose a couple of weeks ago with free delivery. The seller contacted me asking me to direct deposit a small amount to cover the postage as the company they have a deal with will not deliver to my post code. This is legit and fine. However he wanted me to do this outside the ebay system. So my answer is "no". I did say if he updated the advert to add a postage amount I would be happy to pay that, however he refused to do this ... weird.

So, he didn't get his postage paid.

seeya
Shane L.

POD
17th October 2025, 09:55 AM
POD - first don’t use any link sent by e-mail to provide account details. Always log into eBay and then follow the links on the site and go to the seller account page - or look for a message in the messages area and follow those links only.

EBay still claim there are several ways to verify your account but I have not verified this info is current:

https://www.ebay.com.au/help/selling/selling-getting-paid/updating-bank-details?id=4796

https://www.ebay.com.au/help/selling/getting-paid/registering-seller?id=4792

The micro-deposit method is meant to be the best and involves you logging into your bank account yourself and then two small deposits (in cents) are made and you confirm the amounts.

Alternatively on the eBay community forum it is claimed you can get around the Trustly verification process by selecting “Bank Not Listed” and then follow the prompts to manually upload proof of your account so they can verify from the scanned pages. It is your name they are verifying matches the bank account and your eBay account.

The last option that most now do is open a new transaction account with a different bank, then follow the Trustly process, they will instantly verify your account (all done electronically and automatically) and then once verified you immediately change the password and you are all safe again.

Trustly is a very safe organisation, highly regulated and operates in Sweden which has stricter privacy laws than Australia, and no password details are ever shared with eBay. But the method above means no money is ever at risk.

Good luck and do post the solution if you find one. People have been raising this issue for many years now and nothing has changed, so my guess is one of the solutions above will work. It has all been driven by Australian regulations around anti-money laundering or something like that.


Giving them a password and then immediately changing it is such an elegant solution, I had not thought of it. I won't be giving anyone my working account password even under those conditions, but a separate low-balance account, let the baby have his bottle and then change it straight away looks like a very good plan.

Tins
17th October 2025, 10:21 AM
Why not try giving a fake password and see what happens?

V8Ian
17th October 2025, 01:52 PM
I wonder if scammers are starting find a way around ebays checks and balances. I purchased a pressure washer hose a couple of weeks ago with free delivery. The seller contacted me asking me to direct deposit a small amount to cover the postage as the company they have a deal with will not deliver to my post code. This is legit and fine. However he wanted me to do this outside the ebay system. So my answer is "no". I did say if he updated the advert to add a postage amount I would be happy to pay that, however he refused to do this ... weird.

So, he didn't get his postage paid.

seeya
Shane L.
Trying to avoid commission on the postage.

Arapiles
21st October 2025, 12:45 AM
Just wondering if there's an alternative way to get paid that does not involve handing over my banking password to eBay or their associates;

I used to occasionally list stuff on eBay and got paid via paypal. Paypal is no longer associated with eBay so it seems that is no longer an option. I sold something about a month ago for just over $100.00 and eBay wants me to update account details in order to access that payment. To update account details, they emailed me a link, I click on the link and it takes me to something called 'Trustly' which then asks me for- get this- my bank account number and password . Not just BSB and account number like anyone can use to put money in your account. No way on earth am I divulging my password to you, them or anyone else. I phoned my bank and they confirm that this 'Trustly' thing is a genuine thing but they also advised me not to divulge my password.

I'm now wondering if there's some other way to get paid via eBay? I recognise that it is now nothing more than a dumping ground for backyard Asian import businesses, but the particular item (electronic parts) sat well in their space. Now they have $105.00 that I don't look like getting.

Definitely don't provide your password - this turned up as a practice in some non-bank lenders recently who wanted them so that they could check prospective borrower's current balances: the problem with that is that if you provide your password to a third party you're breaching your agreement with the bank and you're not only in default you're not covered.

POD
25th October 2025, 10:22 PM
POD - first don’t use any link sent by e-mail to provide account details. Always log into eBay and then follow the links on the site and go to the seller account page - or look for a message in the messages area and follow those links only.

EBay still claim there are several ways to verify your account but I have not verified this info is current:

https://www.ebay.com.au/help/selling/selling-getting-paid/updating-bank-details?id=4796

https://www.ebay.com.au/help/selling/getting-paid/registering-seller?id=4792

The micro-deposit method is meant to be the best and involves you logging into your bank account yourself and then two small deposits (in cents) are made and you confirm the amounts.

Alternatively on the eBay community forum it is claimed you can get around the Trustly verification process by selecting “Bank Not Listed” and then follow the prompts to manually upload proof of your account so they can verify from the scanned pages. It is your name they are verifying matches the bank account and your eBay account.

The last option that most now do is open a new transaction account with a different bank, then follow the Trustly process, they will instantly verify your account (all done electronically and automatically) and then once verified you immediately change the password and you are all safe again.

Trustly is a very safe organisation, highly regulated and operates in Sweden which has stricter privacy laws than Australia, and no password details are ever shared with eBay. But the method above means no money is ever at risk.

Good luck and do post the solution if you find one. People have been raising this issue for many years now and nothing has changed, so my guess is one of the solutions above will work. It has all been driven by Australian regulations around anti-money laundering or something like that.

Just to close this matter off; I managed to update my account details via one of the above links (I think it was the second one) which took me through a few hoops where I just needed a BSB and account number. Just got the balance paid into my account today. Password not shared, pyment in my account, happy days. Thanks again DiscoDB.

Pedro_The_Swift
26th October 2025, 12:57 PM
PAYPAL have a system now that negates all public info...Paypal.Me