View Full Version : Issues with new D3 TDV6
Peter_OZ
6th January 2008, 09:00 PM
we purchased a new 2007 D3 TDV6 in August from Pacific Land Rover at Marroochydore, QLD.
It has a number of problems with it, the most severe being a response problem that has left us stranded accross roundabouts and while changing lanes.
When it occurs it is like the engine is off, there is no response at all. Then after several seconds of "thinking" about it, off it goes. As you can imagine when you put your foot down to accelerate into a gap or through a roundabout etc the last thing you want is to have no reponse. The wife is extremely wary about it as am I.
We nearly got cleaned up by a truck as aresult of it. Imagine trying to pull out of a side street and not knowing if it is going to respond!!!!!!
LR do not seem to care too much.
It is very dangerous and my thoughts are that it makes the vehicle "unfit for purpose"
Now the dealer has fiddled with it on a number of occasions, has loaded all the latest software patches and acknowledged that there is a known problems with these vehicles in regard to the response issue.
They are now trying to duckshove the issue by saying it is a turbo lag problem, I know what turbo lag is and this is certainly not that.
After putting the vehcile in for it's 12,000km service the other day they have now sent the software off to Sydney for it to be analysed by LR technical dept down there, I believe they (Sydney LR) send it off to LR UK for their thoughts.
Lastly when we took delivery the wipers left a marked line accross the windscreen in several locations. I pointed this out to the dealer and they refuse to rectify the problem. This is outrageous. I pointed out that it was a roadworthy item and they just shrugged and could not care less.
I'm really getting Peed off now and wonder if anyone else is having problems and what they have done or are doing about it.
By the way I took it on the beach for the first time over the break, forgot to let the tyres down and bogged it down to the doors. :angel:
I did have it in sand mode, but in high range. I tried to get the active diff lock to engage but without any luck.
In the end a guy in a pajero pulled up, he get bogged too. His mrs was very nice though and as it was very windy her skimpy little dress was all over the place hehe
Then a guy in a cruiser rocked up, we dug the wheels out and I was snatched out backwards. No hook that I could see on the front:twisted:
The pajero then got pulled out too. Just as well the tide was on way out as I was close to the water line but still in the soft stuff.
Went back next day, let tyres down to 18psi, sand mode, low range, 2nd and it flew through it. Once past the really soft sand I put it into high range and it cruised easily in 4th at about 60km/h. Temp did not budge.
Curious about the active diff locker as LR reckon it is automatic when you are in low range when it detects the lack of traction. I would have liked to be able to lock it in manually.
Other thing they said was to turn DSC off when in the soft sand. Any thoughts on that?
cheers
Peter
Captain_Rightfoot
6th January 2008, 10:06 PM
Peter, I am aware of cars being replaced in similar circumstances. If it's a real safety issue that the dealer is unable to fix then you have a chance.
You need to get your documentation and logs of the problems in place, and then take it to LR. However you'll have to be very pushy about it. Most importantly you have to act quickly as the longer you leave it the less your chance of success is.
The two times I've seen people be successful in getting new cars they have had to threaten media. You can't be a nice guy about this or you'll just get brushed off.
I can't emphasize strongly enough that you need to act forcefully and quickly.
Peter_OZ
7th January 2008, 12:09 AM
Peter, I am aware of cars being replaced in similar circumstances. If it's a real safety issue that the dealer is unable to fix then you have a chance.
You need to get your documentation and logs of the problems in place, and then take it to LR. However you'll have to be very pushy about it. Most importantly you have to act quickly as the longer you leave it the less your chance of success is.
The two times I've seen people be successful in getting new cars they have had to threaten media. You can't be a nice guy about this or you'll just get brushed off.
I can't emphasize strongly enough that you need to act forcefully and quickly.
Yes thanks for that, quite aware of the facts in such matters. I am waiting on their response to this latest one where they have sent the s/w back to LR technical. Once I have that response that will then determine my next course of action.
They have been put on notice just before the Xmas that I consider the vehicle to be "unfit for purpose" and I have put then on notice to remedy the situation immediately or further action will be forthcoming without further recourse to them.
Shall we say that forceful and assertive tend to be natural traits with me. :bangin:
Bisho
7th January 2008, 12:16 AM
show em' who's the man!
WhiteD3
7th January 2008, 06:29 AM
Peter,
Sorry to here about your problems. Touch wood mine's been faultless so far.
Re the wiper blades; I found they were crap as standard and have since replaced them with Aunger blades which work a treat.
Front recovery point; behind the plastic panel under the front number plate.
FYI I've learned that it's best practice to leave this cover in the garage at home when going off road!
29dinosaur
7th January 2008, 06:35 AM
Why not just show them this post seeing as it's got their name written in it..... let them follow what you may or may not do. Send them an email with a link..... Obviously the bad publicity is already now in cyberspace.
camel_landy
7th January 2008, 07:46 AM
Hmmm.... I've driven LOTS of TDV6 Discos and I've never had that happen to me. :o
Thinking through the various systems that are there, one thing you could try (in the name of fault finding & diagnosis) is to disable DSC and see if it still happens.
As for a front recovery point... It's centre mounted, just behind the plastic cover under the bumper.
HTH
M
ozscott
7th January 2008, 09:07 AM
Wait a short time, whilst still in warranty to see what LR are doing about it...in the old days (only a few short years ago) they were magic with warranty in my experience. Then, if no luck, get a solicitor and demand to have the engine and looms replaced, or another vehicle, or full refund under the Sale of Goods Act/Trade Practices Act (Qld and Commonwealth respectively). If you want a referral to a good solicitor please PM me.
As for the sand, the LR3 has low profile tyres and I recommend that you get all the help you get right from the outset in soft deep sand - airing down. Lockers on the beach dont help much at all. TCS is handy but only if the CDL is locked, but overall a locked CDL and low (preferably high prof) tyres with an auto trans is the go.
Cheers
2002TD5Auto
7th January 2008, 10:04 AM
we purchased a new 2007 D3 TDV6 in August from Pacific Land Rover at Marroochydore, QLD.
It has a number of problems with it, the most severe being a response problem that has left us stranded accross roundabouts and while changing lanes.
When it occurs it is like the engine is off, there is no response at all. Then after several seconds of "thinking" about it, off it goes. As you can imagine when you put your foot down to accelerate into a gap or through a roundabout etc the last thing you want is to have no reponse. The wife is extremely wary about it as am I.
We nearly got cleaned up by a truck as aresult of it. Imagine trying to pull out of a side street and not knowing if it is going to respond!!!!!!
LR do not seem to care too much.
It is very dangerous and my thoughts are that it makes the vehicle "unfit for purpose"
Now the dealer has fiddled with it on a number of occasions, has loaded all the latest software patches and acknowledged that there is a known problems with these vehicles in regard to the response issue.
They are now trying to duckshove the issue by saying it is a turbo lag problem, I know what turbo lag is and this is certainly not that.
After putting the vehcile in for it's 12,000km service the other day they have now sent the software off to Sydney for it to be analysed by LR technical dept down there, I believe they (Sydney LR) send it off to LR UK for their thoughts.
Lastly when we took delivery the wipers left a marked line accross the windscreen in several locations. I pointed this out to the dealer and they refuse to rectify the problem. This is outrageous. I pointed out that it was a roadworthy item and they just shrugged and could not care less.
I'm really getting Peed off now and wonder if anyone else is having problems and what they have done or are doing about it.
By the way I took it on the beach for the first time over the break, forgot to let the tyres down and bogged it down to the doors. :angel:
I did have it in sand mode, but in high range. I tried to get the active diff lock to engage but without any luck.
In the end a guy in a pajero pulled up, he get bogged too. His mrs was very nice though and as it was very windy her skimpy little dress was all over the place hehe
Then a guy in a cruiser rocked up, we dug the wheels out and I was snatched out backwards. No hook that I could see on the front:twisted:
The pajero then got pulled out too. Just as well the tide was on way out as I was close to the water line but still in the soft stuff.
Went back next day, let tyres down to 18psi, sand mode, low range, 2nd and it flew through it. Once past the really soft sand I put it into high range and it cruised easily in 4th at about 60km/h. Temp did not budge.
Curious about the active diff locker as LR reckon it is automatic when you are in low range when it detects the lack of traction. I would have liked to be able to lock it in manually.
Other thing they said was to turn DSC off when in the soft sand. Any thoughts on that?
cheers
Peter
Pete
Does it do the hesitation thing all the time?
If so simply take the mechanic with you and replicate it? (while filming it)
Enough pressure and use of S75A TPA normally wins the day.
WRT to S75A YOU have the right to a full refund - basically it is your choice.
stevo68
7th January 2008, 11:14 AM
I have the V8, so can't comment on the TDV6's, but obviously a major problem, pity you dont have a dealer like I have here on the Coast as they are excellent. Also did same thing getting bogged in sand at Bribie on first outing, full tyre pressue, high range, DSC on. Also got snatched out. Once aired down, low range and DSC off, no problems and none since. Likely reason that locker didnt engage was you already bogged, maybe with some momentum in low range it may have locked in. As per previous bogging, I got bogged again 100 metres up the beach :mad: and a nice chap checked to see if the air was out of the tyres, they werent and I was still in high range. He and his son aired down my tyres, told me to put it into low range, DSC off and she popped herself straight out. Big lesson learnt. DSC helps to prevent wheels spinning, in sand you need the wheels to spin to maintain momentum. I also switch it off in mud,
Regards
Stevo
Peter_OZ
7th January 2008, 11:30 AM
show em' who's the man!
only want this sorted!! Not an unreasonable expectation after spending a $100k on car!
Peter_OZ
7th January 2008, 11:32 AM
Peter,
Sorry to here about your problems. Touch wood mine's been faultless so far.
Re the wiper blades; I found they were crap as standard and have since replaced them with Aunger blades which work a treat.
Front recovery point; behind the plastic panel under the front number plate.
FYI I've learned that it's best practice to leave this cover in the garage at home when going off road!
ahh so that is where the bloody thing is, sheesh. Just as well I had the towbar gooseneck attached as we put the snatching strap on that.
Where do you get the aungers? supercheap? Any particular ones to get?
cheers
Peter
Peter_OZ
7th January 2008, 11:37 AM
Pete
Does it do the hesitation thing all the time?
If so simply take the mechanic with you and replicate it? (while filming it)
Enough pressure and use of S75A TPA normally wins the day.
WRT to S75A YOU have the right to a full refund - basically it is your choice.
nope does not do it all of the time. It is better since they uploaded latest s/w patch when it was in for 6k service. It was a 9.9 / 10 problem then, now it is a 7 / 10 problem.
The issue is you never know when it is going to happen which causes you to drive like an old lady with a bowls hat on!! Or a Camry driver :cool:
S75A TPA and solicitors are last resort. I am hoping this can be sorted out.
Peter_OZ
7th January 2008, 11:40 AM
I have the V8, so can't comment on the TDV6's, but obviously a major problem, pity you dont have a dealer like I have here on the Coast as they are excellent. Also did same thing getting bogged in sand at Bribie on first outing, full tyre pressue, high range, DSC on. Also got snatched out. Once aired down, low range and DSC off, no problems and none since. Likely reason that locker didnt engage was you already bogged, maybe with some momentum in low range it may have locked in. As per previous bogging, I got bogged again 100 metres up the beach :mad: and a nice chap checked to see if the air was out of the tyres, they werent and I was still in high range. He and his son aired down my tyres, told me to put it into low range, DSC off and she popped herself straight out. Big lesson learnt. DSC helps to prevent wheels spinning, in sand you need the wheels to spin to maintain momentum. I also switch it off in mud,
Regards
Stevo
cool, thanks for that. Will have to try the DSC thing off. I drove nearly the full length of Straddy with no dramas after the bogging incident. Had DSC on, only used low for the really soft and heavy stuff, rest of the time kept it in high. Tyres down to about 18psi.
Seem to recall from my old RAAF days that we used to drop the 110s down to about that and they flew through the sand even with the poohey tyres on them.
cheers
Peter
WhiteD3
7th January 2008, 12:13 PM
ahh so that is where the bloody thing is, sheesh. Just as well I had the towbar gooseneck attached as we put the snatching strap on that.
Where do you get the aungers? supercheap? Any particular ones to get?
cheers
Peter
Supercheap. 530mm I think. You have to buy the kit, not just the blades. Cost was $12 ea from memory.
Did Bribie in early 2007 at 24psi and DSC on with no probs. That's me at the northern end in my avatar. I have learnt though that the DSC should be off for mud!
stevo68
7th January 2008, 12:35 PM
Just as well I had the towbar gooseneck attached as we put the snatching strap on that.
In case you werent aware, where the tow points are ( ie power) there is a rear recovery point as well built into the chassis, ie have to take off the plastic cover to get to it. I now just leave the front and rear one off all the time.....just in case :D,
Regards
Stevo
waynep
7th January 2008, 12:41 PM
ahh so that is where the bloody thing is, sheesh. Just as well I had the towbar gooseneck attached as we put the snatching strap on that.
cheers
Peter
doesn't the owners manual mention where the recovery points are ?
Captain_Rightfoot
7th January 2008, 01:23 PM
I have the V8, so can't comment on the TDV6's, but obviously a major problem, pity you dont have a dealer like I have here on the Coast as they are excellent. Also did same thing getting bogged in sand at Bribie on first outing, full tyre pressue, high range, DSC on. Also got snatched out. Once aired down, low range and DSC off, no problems and none since. Likely reason that locker didnt engage was you already bogged, maybe with some momentum in low range it may have locked in. As per previous bogging, I got bogged again 100 metres up the beach :mad: and a nice chap checked to see if the air was out of the tyres, they werent and I was still in high range. He and his son aired down my tyres, told me to put it into low range, DSC off and she popped herself straight out. Big lesson learnt. DSC helps to prevent wheels spinning, in sand you need the wheels to spin to maintain momentum. I also switch it off in mud,
Regards
Stevo
Steve.. that's really suprising about the DSC. Basically the DSC shouldn't be intervening at all. However switching off the DSC aslo switches of Traction Control.
TC is normally a good thing and it isn't even switchable in a defender (not easily anyway). Whats more I've driven all sorts of places on sand and never had a problem with it. What's more, there have been a couple of occasions where I've felt the car starting to dig into the sand and next thing the TC comes in and the car feels to leap out of the hole it was digging for itself. :eek:
Edit: I think it's possible that the TC is working overtime becase of the over inflated tyres. When with friends on the beach next time try leaving it on but air the tyres down first!
stevo68
7th January 2008, 01:48 PM
Steve.. that's really suprising about the DSC. Basically the DSC shouldn't be intervening at all. However switching off the DSC aslo switches of Traction Control.
TC is normally a good thing and it isn't even switchable in a defender (not easily anyway). Whats more I've driven all sorts of places on sand and never had a problem with it. What's more, there have been a couple of occasions where I've felt the car starting to dig into the sand and next thing the TC comes in and the car feels to leap out of the hole it was digging for itself. :eek:
Edit: I think it's possible that the TC is working overtime becase of the over inflated tyres. When with friends on the beach next time try leaving it on but air the tyres down first! Starting to get past my very little technical knowledge here :D, but I generally have had it on in Sand in the past, but it does say in the manual to switch off DSC in sand, though as far as I know TC is still active. Aside from the one memorable time of being bogged in sand, that has been it.
Regards
Stevo
garryc
7th January 2008, 02:36 PM
we purchased a new 2007 D3 TDV6 in August from Pacific Land Rover at Marroochydore, QLD.
It has a number of problems with it, the most severe being a response problem that has left us stranded accross roundabouts and while changing lanes.
When it occurs it is like the engine is off, there is no response at all. Then after several seconds of "thinking" about it, off it goes. As you can imagine when you put your foot down to accelerate into a gap or through a roundabout etc the last thing you want is to have no reponse. The wife is extremely wary about it as am I.
We nearly got cleaned up by a truck as aresult of it. Imagine trying to pull out of a side street and not knowing if it is going to respond!!!!!!
LR do not seem to care too much.
It is very dangerous and my thoughts are that it makes the vehicle "unfit for purpose"
Now the dealer has fiddled with it on a number of occasions, has loaded all the latest software patches and acknowledged that there is a known problems with these vehicles in regard to the response issue.
They are now trying to duckshove the issue by saying it is a turbo lag problem, I know what turbo lag is and this is certainly not that.
After putting the vehcile in for it's 12,000km service the other day they have now sent the software off to Sydney for it to be analysed by LR technical dept down there, I believe they (Sydney LR) send it off to LR UK for their thoughts.
Lastly when we took delivery the wipers left a marked line accross the windscreen in several locations. I pointed this out to the dealer and they refuse to rectify the problem. This is outrageous. I pointed out that it was a roadworthy item and they just shrugged and could not care less.
I'm really getting Peed off now and wonder if anyone else is having problems and what they have done or are doing about it.
By the way I took it on the beach for the first time over the break, forgot to let the tyres down and bogged it down to the doors. :angel:
I did have it in sand mode, but in high range. I tried to get the active diff lock to engage but without any luck.
In the end a guy in a pajero pulled up, he get bogged too. His mrs was very nice though and as it was very windy her skimpy little dress was all over the place hehe
Then a guy in a cruiser rocked up, we dug the wheels out and I was snatched out backwards. No hook that I could see on the front:twisted:
The pajero then got pulled out too. Just as well the tide was on way out as I was close to the water line but still in the soft stuff.
Went back next day, let tyres down to 18psi, sand mode, low range, 2nd and it flew through it. Once past the really soft sand I put it into high range and it cruised easily in 4th at about 60km/h. Temp did not budge.
Curious about the active diff locker as LR reckon it is automatic when you are in low range when it detects the lack of traction. I would have liked to be able to lock it in manually.
Other thing they said was to turn DSC off when in the soft sand. Any thoughts on that?
cheers
Peter
The "no response" symptom sounds like what I had last week. See my post in the D3 Zone forum. I had put my foot down to enter the freeway and it died. I immediately pulled over and stopped and restarted the car so did not see if it came good after a delay. The dealer said it was a turbo replace job. Still waiting for parts after 8 days even though they said overnight delivery from interstate. Does anyone know if there is a shortage of turbos:(
garryc
7th January 2008, 02:41 PM
Supercheap. 530mm I think. You have to buy the kit, not just the blades. Cost was $12 ea from memory.
Did Bribie in early 2007 at 24psi and DSC on with no probs. That's me at the northern end in my avatar. I have learnt though that the DSC should be off for mud!
The Aunger wipers set says on the packet 22 and the line below 560mm. On the back it says for Range Rover and Mercedes etc, doesn't mention D3. You get two metal arms and rubber blades for about $13.:D Got mine from Big W
BigJon
7th January 2008, 02:54 PM
. Still waiting for parts after 8 days even though they said overnight delivery from interstate. Does anyone know if there is a shortage of turbos:(
I need your VIN to check, there are about 8 different part numbers for the turbo! PM if you want.
Dougal
7th January 2008, 03:02 PM
I need your VIN to check, there are about 8 different part numbers for the turbo! PM if you want.
I really have nothing to add to this thread. But was wondering if you know what model garrett turbo they use?:angel:
BigJon
7th January 2008, 03:10 PM
Not sure. The parts system doesn't tell me and we don't keep that sort of thing in stock so I can't eyeball one.
loanrangie
7th January 2008, 08:18 PM
Does the D3 have fly by wire accelerator ? symptom sounds like the delay my mate had in his TD5 110 ?
Peter_OZ
7th January 2008, 10:53 PM
Supercheap. 530mm I think. You have to buy the kit, not just the blades. Cost was $12 ea from memory.
Did Bribie in early 2007 at 24psi and DSC on with no probs. That's me at the northern end in my avatar. I have learnt though that the DSC should be off for mud!
did a 4wd course on bribie in the raaf back in early 90s, were had old 110s which were ok on the beach. Whole weeks was just a big bbq and **** up with a bit of fishing and 4wding thrown in. We did learn a little though!
Haven't had mine in mud yet, dunno that I will. wife would craack a nana if it came home filthy dirty :o
Peter_OZ
7th January 2008, 10:54 PM
In case you werent aware, where the tow points are ( ie power) there is a rear recovery point as well built into the chassis, ie have to take off the plastic cover to get to it. I now just leave the front and rear one off all the time.....just in case :D,
Regards
Stevo
Stevo,
yeah I knew where the rear one was, just easier to use the towbar at the time.
cheers
me
Peter_OZ
7th January 2008, 10:55 PM
doesn't the owners manual mention where the recovery points are ?
manual? you mean I'm supposed to read the thing? Yeah I did read it when we got the car, just forgot 99% of it.
Peter_OZ
7th January 2008, 10:59 PM
The "no response" symptom sounds like what I had last week. See my post in the D3 Zone forum. I had put my foot down to enter the freeway and it died. I immediately pulled over and stopped and restarted the car so did not see if it came good after a delay. The dealer said it was a turbo replace job. Still waiting for parts after 8 days even though they said overnight delivery from interstate. Does anyone know if there is a shortage of turbos:(
ouch! Hope mine does not need turbo replaced as well. Mine does not die like that, just off for about 5 secs then off it goes, like the software goes into a loop while it sorting itself out then works out what gear and throttle is supposed to be at. Still when it does that when a truck is bearing down on you it is most disconcerting. :eek:
Peter_OZ
7th January 2008, 11:02 PM
Does the D3 have fly by wire accelerator ? symptom sounds like the delay my mate had in his TD5 110 ?
dunno but I have a feeling it is
probably got a uP to interface it too:mad:
Jamo
7th January 2008, 11:12 PM
Like Garry say's, it sounds like the turbo.
Captainrightfoot, switching off DSC does NOT turn off the TR system. Indeed, the DSC button doesn't actually switch DSC off completely anyway.
Peter, your dealer needs a rocket. Tell them to do their job. I've had no problem from LR, they've addressed every warranty issue I've had, but it's taken me some rather strong talking with the dealers I've been to in WA to get them to respond. The software reload is one of their favourites. One of them even tried to tell me that if the computer showed no errors then there was nothing wrong, even for bit's not monitored by the computer.
I'd go to another dealer.
Blknight.aus
7th January 2008, 11:57 PM
just OOC...
have they checked
the throttle position sensor, if its fly by wire and a 3 wire like the deefer one and its only got a break in one position on one track it wont log a fault but when you get to the broken bit in the track the computer can get all confused and this gets worse if you have a break in each track but in 2 different spots or with a very slight overlap.
the fuel pressure regulator... if your not maintaining full fuel pressure you can get these symptoms but you also have a drop in overall top end power. (the fuel pump having a bad moment can do it too)
waste gate sticking open or the EGR system not closing correctly at idle?
and whats the boost pressure sensor doing, if its been blocked by a bit of crud you can get similar symptoms, I know it shouldnt be but if you just got yourself a bad hair day sensor and its not telling the ECU that the engine is starting to make boost you wont get extra fuel. Then as you get some boost if the pressure is enough to make the sensor react you'll get all the fuel and some instant go factor.
Captain_Rightfoot
8th January 2008, 07:00 AM
Like Garry say's, it sounds like the turbo.
Captainrightfoot, switching off DSC does NOT turn off the TR system. Indeed, the DSC button doesn't actually switch DSC off completely anyway.
Fascinating. In normal cars switching off the DSC normally disables everything except ABS. It looks like LR know what they are on about :)
camel_landy
8th January 2008, 07:20 AM
Correct... Disable the DSC and you'll find that traction control, etc... Still work and as Jamo correctly says, DSC is never fully disabled anyway. The throttle on the D3 is electronic and one of the things that the car will do is re-map the throttle response based on the Terrain Response program selected.
As one of the things that DSC can do is cut back the throttle, that's why I suggested trying to re-create the problem with DSC disabled. At least, if you managed to get the same problem, with DSC off, you'll know it's not that part of the software causing the problem.
I don't know what the problem is but whatever it is, the dealer should be sorting it out...
M
ivery819
8th January 2008, 09:52 AM
Peter
Re: Apparent turbo lag
Has your squealer done a full diagnostic check on the instrument panel ?
If not then get them to do one.
No I'm not joking !
Peter_OZ
8th January 2008, 01:58 PM
Like Garry say's, it sounds like the turbo.
Captainrightfoot, switching off DSC does NOT turn off the TR system. Indeed, the DSC button doesn't actually switch DSC off completely anyway.
Peter, your dealer needs a rocket. Tell them to do their job. I've had no problem from LR, they've addressed every warranty issue I've had, but it's taken me some rather strong talking with the dealers I've been to in WA to get them to respond. The software reload is one of their favourites. One of them even tried to tell me that if the computer showed no errors then there was nothing wrong, even for bit's not monitored by the computer.
I'd go to another dealer.
I have been thinking of another dealer however not sure they would want to take this on.
Have just sent my dealer a terse email "not happy jan" etc reserving my rights in relations to TPA 75A etc.
we will see I guess
Captain_Rightfoot
8th January 2008, 06:28 PM
I have been thinking of another dealer however not sure they would want to take this on.
Have just sent my dealer a terse email "not happy jan" etc reserving my rights in relations to TPA 75A etc.
we will see I guess
They will just ignore you. In my experience next time you go in there it will be the closest experience you'll ever have to being invisible. :D:D
Peter_OZ
8th January 2008, 08:47 PM
They will just ignore you. In my experience next time you go in there it will be the closest experience you'll ever have to being invisible. :D:D
dunno, I might have to put my angry face on :o :twisted::twisted:
especially if I time it for when they have several prospective customers. Oh I might just mention it to some media contacts I have and co-ordinate with them . . .
that might get their attention
Captain_Rightfoot
8th January 2008, 09:18 PM
dunno, I might have to put my angry face on :o :twisted::twisted:
especially if I time it for when they have several prospective customers. Oh I might just mention it to some media contacts I have and co-ordinate with them . . .
that might get their attention
Now you're talking. :)
Peter_OZ
10th January 2008, 09:44 PM
seems my emails did the trick, maybe something in the wording along the lines of "reserve my rights to . . . ", "unfit for purpose" & S75A TPA have struck a chord.
They want it back on monday to run through some checks and tests. Seems there is a TSB out on this issue. funny about that;)
Once that is done that want me to drive it for a few days, report how it is and then the following week they have the head of their technical dept up in Brisbane so they will send it do Austral Motors here in Brisbane and he will have it for the day to test etc. We will get a loaner D3.
at least they are trying so I will give them the benefit of the doubht till I feel I'm being treated like a mug again.
Fingers crossed.
By the way has anybody fitted the genuine LR Spotties to their Disco? I have a set fitted and have to say they are rubbish, very poor light output, yellowish in output actually. Wondering if the loom is too light on in guage and or they have nopt run it via arelay to the battery. Might have to get it looked at.
waynep
11th January 2008, 01:04 AM
By the way has anybody fitted the genuine LR Spotties to their Disco? I have a set fitted and have to say they are rubbish, very poor light output, yellowish in output actually. Wondering if the loom is too light on in guage and or they have nopt run it via arelay to the battery. Might have to get it looked at.
Certainly be looking at the relay and and wiring there. Do you know what generic brand the lights are ?
Peter_OZ
14th January 2008, 04:08 PM
as per my message they are genuine LR
Peter_OZ
14th January 2008, 04:19 PM
Latest in the saga with the response issue and wiper blades.
Spoke to dealership (Pacific Land Rover) about the wiper blades, they refused to replace them even though they were faulty from the time I took delivery of the LR. They stood by "Land Rover does not warrant wipers" Despite the fact that it is roadworthy item so how could it be roadworthy if the wiper blades were defective I retorted? Anyway they still refused.
So I fumed on this all week . . . :twisted:
So today it went back to them so they could load yet another s/w patch that they got from UK via Sydney.
When I got these this morning I was really looking to chew some **** over this and not in the mood for their spin.
Again I pointed out about the wipers, again they refused. So I gave them a real blast in front of customers looking to buy a LR. I pointed to these idiots that a product has what is called "implied warranty" It derives from common law that a product must be , a) fit for purpose and b) must last a "reasonable" period of time. Reasonable has some interesting legal ramifications as does "fit for purpose"
I then pointed out the order of precedence as far as LR warranting items vis common law and implied warranty. I then put on my angry face :twisted: and proceeded to tell this guy I was **** well ****ed off and for them to sort my problem ASAP!
Got dropped off by the coutesy car at local shopping plaza, 2 1/2 hours later I'm picked up and taken back to delaership.
D3 is ready and "oh by the way LR service manager in Sydney said we could replace the wiper blades" mutter mutter.
Why is it you have to behave like a so and so before these damn delaership will take you seriously and fix the problem.
Anyway wipers replaced at their cost and now I am to drive around for a week and see if the new s/w makes a difference. It does seem to have more grunt but is still hesistant. They said the new learning programme will take a few days to bed in and learn our driving styles etc.
So on the 24th it goes to Austral Motors in Bris for them to double check all is good as LR head technical guru will be in town and wants to personally check it out.
Fingers crossed.
As they say sit back and you will be trodden on.
cheers
PEter
Peter_OZ
16th January 2008, 09:39 AM
well have been driving it now for a couple of days, seems to be improved. Is it fixed? Not sure at this stage need to drive it a bit more about town with lots of stop start, pulling in and out of traffic. It does have pulling power though so whether the latest s/w has increased the common rail fuel pressure aor some other little trick is unknown. Hopefully it does not send fuel consumption through the roof.
The new wiper blades are 100 % improvement on the blades that were delivered with the vehicle.
Any of you guys who have had issues with the wiper blades stand your ground and insist they be replaced. There is now a clear precendent that has been set so they have no grounds to deny you.
Will post again after the 24th when it has been to Austral Motors for the once over.
cheers
Peter
ps just curious as to what kms people are getting out of their TDv6 discos? We were getting a bit over 600kms with mainly city cycle driving, meter says about 11.8 L/100 km but I suspect it is closer to about 12.2
highway if I keep speed to 100km/h it will drop right back to about 7.8
walon
17th January 2008, 07:33 PM
Steve, I took a short course on sand after buying my D3. We were told to start in normal road condition, the vehicle bogged straight down—hopeless! Disappointing as some of other vehicles although struggling seemed to getting through. But all done as part of the learning process. I was then told to reduce tyre pressures to 15 psi which worried me a bit given what the dealers had said about going too low with medium profile tyres (they recommended 20 psi), put terrain system into sand, left everything else alone. From that point on the vehicle took everything in its stride uphill and down, bends etc. At end of afternoon people wanted to know which vehicle the instructors (3) thought handled conditions best—they all said without a doubt it was the D3. 8 other vehicles including landcruiser, patrols, merc 320, pajero, forget the others. Good fun.
WhiteD3
17th January 2008, 08:09 PM
ps just curious as to what kms people are getting out of their TDv6 discos? We were getting a bit over 600kms with mainly city cycle driving, meter says about 11.8 L/100 km but I suspect it is closer to about 12.2
highway if I keep speed to 100km/h it will drop right back to about 7.8
A mate of mine who doesn't use the AULRO returns the same figures as you for his TDV6 SE. I've harped on about this in various posts but for the huge price diff I'd expect the TDV6 to be a LOT better around town than the V6. 4l/100km diff is just not enough I think, to justify a 12k+ price diff.
Peter_OZ
24th January 2008, 01:53 PM
have to agree, I'm surprised it does not get better fuel economy. If I push it up to 120 then it really gets bad.
Anyway it is what it is.
We dropped it at Austral Motors Brisbane this morning as they are going to drive and run some of their own tests for 2 days. They asked a few more probing questions as to what it was doing and asked if Pacific Landrover had ch3cked this and that. I did not think they had, and I do know they had not checked the turbo. Australa will be checking all of that and more so fingers crossed they can find a problem and fix it. Disconcerting to put the foot down to enter traffic and have the engine go into limbo land.
My feeling is from now on to go to Austral Motors for service instead of Pacific Landrover.
Scallops
24th January 2008, 02:14 PM
MR Automotive in Redcliffe is where I would recommend you go for servicing. They are LR specialists and will find items that no LR dealer will tell you about, that need fixing under warranty.
You don't have to take it to a dealer to maintain your warranty either. I know several people who have found their Discos perform significantly better following an MR service.
Best of luck with your D3 - I hope Austral can sort it all out for you. :)
FenianEel
24th January 2008, 02:20 PM
My feeling is from now on to go to Austral Motors for service instead of Pacific Landrover.
:bangin::bangin::bangin::whistling:
loanrangie
24th January 2008, 02:20 PM
7.8 ltr /100 k's @ 100kph ! - what do you want from a 2 1/2 ton mobile brick, that is better than a TDI.
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