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dullbird
16th March 2008, 09:11 PM
ok so here it goes............how do you describe a problem that you dont really understand yourself:eek:


i have a wireless network at home modem router......all my computers connect wirelessly to the network, well not all actually my xbox is hard wired to the router and so is one of my desktops as its wireless card sh*t it's self

so here is my problem

my laptop died the other week, and it has now been replaced with a toughbook cf-18.
i had no luck getting the toughbooks built in wireless to connect with my network.....not that i really totally understand what i'm doing, but i figured one of the reasons was my network is on g and the toughbooks intel pro wireless run's on b (now i have red that g is backwards compatible to b) but i figured thats why i couldn't get them to talk

so my old laptop had an airplus g adapter on it (dlink) which i realised i might be able to use on the toughbook, as low and behold it has to bus ports (or what ever they are called pcmia card something like that)...

so installed all the drivers.....plugged in the adapter. had trouble getting the adapter to work then i'm not sure what i done but after 40mins i got the adapter up and running

the adapter now works but keeps dropping off and turning on again
but when the adapter is on and you look at its info it says its connecting and waiting a key
so when i click on available networks and go to my network and click connect it comes up asking for the netwrok key. which i put in and then confirm by writing it again........BUT IT DOESN"T WORK.

keeps coming up with a message that i have to enter a 40bit or 104bit key or something and something to do with hexadecimal:eek::eek:

I DONT UNDERSTAND:twisted:!!!!!!!

and when i kept going through the setup manual it says in the wireless settings to check the box that lets windows automatically get the settings etc......but when i check that box the wireless adapter wont stay on just pops up unable to connect to a wireless network


now i have just realised that no one will probably get what i'm going on about as i know i have been quite vague but maybe just throw some ideas at me before i have to pay dlink $40 charge to call them :(

oh and i forgot to mention that my network is secured with wpa key the setting that allows other comps to connect with the same password key

abaddonxi
16th March 2008, 09:25 PM
On some routers you can turn off the 802.11b service, if you're using a 'b' card, make sure it is turned on.;)

Sounds like it's time to change all of your passwords, good idea every once in a while.

Problem could also be the amount of power your laptop is feeding to the wireless card, some default to low-power mode which limits signal.

Could also be that when you installed driver it installed a wireless setup program that is conflicting with whatever you have been using.

Cheers
Simon

dmdigital
16th March 2008, 09:34 PM
Hi DB, I use a D-Link DI-634M wireless router.

If I read what your posted correctly, you're getting to the key part, but not able to enter the right key. I suspect that the notebooks Wifi isn't configured to the same WPA as you router. WEP uses a Hexadecimal key and also some WPA formats use a more basic key structure. If your key is a text string the you want WPA-PSK (Personal) and TKIP as your settings on the notebook.

StephenF10
17th March 2008, 12:26 PM
Are you entering an ASCII key (normal alphabetic characters A-Z, 0-9) when the system is expecting hexadecimal (A-F, 0-9)? My Dlink router has an option to change between the two but defaults to hex.

dullbird
17th March 2008, 12:31 PM
Hi DB, I use a D-Link DI-634M wireless router.

If I read what your posted correctly, you're getting to the key part, but not able to enter the right key. I suspect that the notebooks Wifi isn't configured to the same WPA as you router. WEP uses a Hexadecimal key and also some WPA formats use a more basic key structure. If your key is a text string the you want WPA-PSK (Personal) and TKIP as your settings on the notebook.

it keeps asking me to type in hexa, but the card i'm using on the laptop is 'g' as i brought it with the router i have, and i have been in the card settings and made sure the wpa-psk is selected.....i know that this setting is selected in my router one because i set it up and two because i dont have any problems connecting my other computer or my itouch to the internet.....

and this card worked perfectly without a hiccup on my laptop that died, so i think it has to be the toughbook somewhere...

i dont recall windows in the network set up actually allowing me to choose wpa.......i have to do it through the card it's self..

i'll have another look!!!! when i get home from work

dmdigital
17th March 2008, 05:12 PM
Which version of Windows: XP or Vista or ???

dullbird
17th March 2008, 05:29 PM
On The toughbook its xp pro..

jik22
17th March 2008, 05:47 PM
On The toughbook its xp pro..

XP will do WEP and WPA by default, and WPA2 after a hotfix/drivers or SP3. Some cards will install their own management software with the drivers if they aren't natively recognised by XP, but usually you can switch back to allowing XP to manage it.

dmdigital
17th March 2008, 06:07 PM
What Jeff said.

Also check the Toshiba support website for patches to the Toughbook and also the Wifi Card's support site for any patches to XP.

dmdigital
17th March 2008, 06:08 PM
Toshiba Toughbook:confused:

Make that Panasonic Toughbook!

:wallbash:

Where's the edit button when I need it!

dullbird
17th March 2008, 06:41 PM
What Jeff said.

Also check the Toshiba support website for patches to the Toughbo

ok and also the Wifi Card's support site for any patches to XP.

Ok I'll check it out can't see why the card would need update as it was working on my other laptop which ran xp home but I will take a look and see how it goes....the guy that I brought it from stated that all software etc was all up to date with patches etc,,,,but i guess it doesnt hurt to look

dmdigital
17th March 2008, 06:46 PM
The XP Pro may have been up to date, but not for 3rd party devices and drivers. Windows update may even find this for you.

dullbird
17th March 2008, 06:53 PM
k I will hook it up and get all updates

dullbird
17th March 2008, 08:52 PM
OMG........its on service pack1:eek::eek::eek:
ok going to download sp2 I'll see you back here in 6 weeks when I have downloaded it:eek: .........let's see if that alone will help.

dmdigital
17th March 2008, 09:42 PM
I'm sure somebody down your way must have XP SP2 on CD that you can borrow. Post it up as a question and see if there's a response.

dullbird
17th March 2008, 09:50 PM
I'm sure somebody down your way must have XP SP2 on CD that you can borrow. Post it up as a question and see if there's a response.



I have it here on disc from my other computers BUT the toughbook doesn't have a cd rom drive, I have to buy an external to go on it so unless the sp2 info could possibly fit on a jump drive it will have to be downloaded:(

dmdigital
17th March 2008, 10:16 PM
From memory its a maximum of about 250MB so should fit on a USB stick.

Put the CD in another system and see what size it is.

jik22
17th March 2008, 10:41 PM
I have it here on disc from my other computers BUT the toughbook doesn't have a cd rom drive, I have to buy an external to go on it so unless the sp2 info could possibly fit on a jump drive it will have to be downloaded:(

I've got an old 1GB memory stick, so if you get really stuck, I'll put SP2 (and SP3) on that and send it over. Let me know if you need it.

Meanwhile, unless you're using WPA2, you should still be OK on SP1 to sort your wireless issue out!

From the original post, it sounds as though you either have the encryption wrong, or are entering a different type of key to the one it expects. Can you do a screenshot of the wireless config & security pages in the dlink and post them?

dullbird
18th March 2008, 11:24 AM
I've got an old 1GB memory stick, so if you get really stuck, I'll put SP2 (and SP3) on that and send it over. Let me know if you need it.

Meanwhile, unless you're using WPA2, you should still be OK on SP1 to sort your wireless issue out!

From the original post, it sounds as though you either have the encryption wrong, or are entering a different type of key to the one it expects. Can you do a screenshot of the wireless config & security pages in the dlink and post them?

ok i'll do that once service pack is in.......
and it is expecting a different key thats what i cant work out as my router is set for wpa......but its asking for wep or what ever it is called, like i said all my other computers dont have a problem with the key inclucing my itouch when i use that on the net.......

i will do the upgrade of the service pack then i will take all the screen shots you need if you give me a list.......this might not get soprted until after cooma as i'm pushing my luck for time now...

dullbird
19th March 2008, 08:53 PM
ok guys just want to thank you all sp2 is now on the comp and both my wireless adapter and the onboard wireless now work with my network

thanks again guys for your patience

lou:)

dmdigital
19th March 2008, 09:33 PM
Glad to help. Good to hear its all working:D