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View Full Version : eBay told to stop forcing Aussies to use PayPal



Pedro_The_Swift
13th June 2008, 09:34 AM
Temporary suspension on competition grounds

By John Oates (http://forms.theregister.co.uk/mail_author/'story_url=/2008/06/12/ebay_australia_paypal/) → More by this author (http://search.theregister.co.uk/?author=John%20Oates)
Published Thursday 12th June 2008 11:26 GMT
Nail down your security priorities. Ask the experts and your peers at The Register Security Debate, April 17, 2008 (http://go.theregister.co.uk/c/td/ttl/http%3A//www.theregister.co.uk/Page/security200803/)
The Australian Competition and Consumer Commission has told eBay to stop plans to force Aussie buyers to use PayPal.
The move, which would do wonders for eBay's margins, was deeply unpopular with some eBay regulars but was expected go worldwide if successful.
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The move to PayPal-only transactions was due to come into force next Tuesday. Aussie eBay sellers have had to offer PayPal as an option since May but from next week it would have been the only payment method accepted.
But ACCC chairman Graeme Samuel said: "The ACCC is concerned that the notified conduct will allow eBay to use its market power in the supply of online marketplaces to substantially lessen competition in the market in which PayPal operates."
Samuel said: "The ACCC acknowledges that having PayPal as the only payment provider has the potential to deliver some benefits to users, such as increased buyer protection insurance in certain circumstances. However, the ACCC believes that consumers are in the best position to decide which payment method is most suitable for them.
"The notified conduct denies them that choice. Accordingly, the ACCC considers that these benefits do not outweigh the anti-competitive effects of the conduct."
Because of these worries the ACCC asked eBay to suspend introduction of the PayPal only provisions until it had made a full decision.
eBay and other parties can now make submissions to the ACCC before it releases its final notice. eBay Australia was immune from prosecution for the changes because it notified the ACCC - that has now been suspended.
The ACCC received hundreds of complaints about the planned change, including one from Google (http://www.theregister.co.uk/2008/05/30/metadata_ruins_google_accc_filing/).
The draft notice is here (http://www.accc.gov.au/content/index.phtml/itemId/831476/fromItemId/142). ®

jik22
13th June 2008, 10:53 AM
Good stuff. Lets hope the final decision goes the same way.

ladas
18th June 2008, 10:48 AM
Current policies regarding accepted payment methods still apply. This means PayPal is required on all listings on eBay.com.au. Other payment methods (i.e. bank deposit, cheque/money order) may also be offered until 15 July 2008.

As previously communicated any listings that do not comply with eBay's Accepted Payments Policy will be removed. We strongly recommend that in order to ensure your listings comply with the Accepted Payments Policy you remove any details of payment methods other than PayPal or pay on pick up within the item description. Listings that have other payment methods offered within the payment options field will be allowed to expire as these options will not be displayed to buyers from 15 July 2008.

There are a small number of categories where PayPal is not mandatory. There are also some categories that do not qualify for PayPal Buyer and Seller Protection. Learn more about these excluded categories (http://mail.ebay.com.au/op/c/852463969eII2bdff765dII3a06e41II88015ff01f).
http://pics.ebaystatic.com/aw/pics/myemails/A200806-571841174603/images/DM252_announcement1_20.jpg
As mentioned PayPal Buyer Protection will still increase to $20,000 on 17 June 2008.

To ensure you benefit from PayPal's Buyer Protection Policy, eBay strongly recommends you use PayPal when paying for your purchases on eBay.com.au.

From 15 July 2008 the available payment methods will be limited to PayPal, Visa/MasterCard, or pay on pick up.
http://pics.ebaystatic.com/aw/pics/myemails/A200806-571841174603/images/DM252_announcement1_24.jpg
The decision to delay these changes was made by eBay following the Australian Competition and Consumer Commission's (ACCC) draft notice issued on Thursday 12 June 2008.

eBay released a media statement on Friday 13 June regarding the ACCC's draft notice.

Read eBay's statement and community announcement (http://mail.ebay.com.au/op/c/852463969fII2bdff765dII3a06e41II88015ff01f).

Please note that some of our onsite communications will still refer to changes taking place on 17 June 2008. These communications are being updated and should reflect the new date of 15 July 2008 within the coming days.

Regards

The eBay Team

ladas
27th June 2008, 08:48 PM
CHANGES ON EBAY POSTPONED

Changes to eBay.com.au scheduled for 15 July are being postponed until the review process with the Australian Competition and Consumer Commission (ACCC) regarding its recent draft notice is complete. As previously announced, eBay.com.au is continuing to work with the ACCC to achieve an outcome that benefits buyers and sellers.


Changes that came into effect on 21 May 2008, requiring all sellers to offer PayPal, will remain. These changes mean that all buyers have the option of choosing PayPal,
the safer payment method for shopping on eBay.com.au. Payment methods that are currently permitted will continue to be allowed on eBay.com.au until further notice.
Other recently introduced safety measures, such as PayPal Seller Protection and increased PayPal Buyer Protection (now up to $20,000) will also remain.
eBay regrets any ongoing uncertainty that this further delay may cause and will advise you of any future plans for implementation following the ACCC process.
As always, eBay appreciates the feedback received from the Community and will use this input to consider where we can make improvements that benefit both buyers and sellers.
eBay remains committed to improving safety and we will continue to look for ways to improve the shopping experience for buyers which will subsequently benefit both sellers and eBay.
Please note that some of our onsite communications may still refer to changes taking place on 15 July 2008. These communications are in the process of being updated.
Regards
The eBay Team