View Full Version : " What part of pick up only don't you understand"
chunk
17th February 2009, 12:21 AM
Last week I put a large bird cage for sale on Ebay starting at $100 pick up only. On Friday I get a message from a girl in Victoria " How much to pull the cage apart and have it sent by courier" I told her that it was pickup only and that it would cost way to much to send it by courier.
So on Friday night I checked my listing and the same girl has put a bid on it. Any way the auction ended Saturday night and she won, so I sent the invoice off straight away, tonight I get a message from this girl asking me to get a quote from a courier to ship it to Melbourne. So basically what she wants me to do is pull the cage apart, find some large boxes and pack it up, get it weighed and then chase up couriers for quotes.
Now she wants me to do all that and then when the Quote comes in to high she probably won't want to pay for it anyway. So I have checked out my options with Ebay, if I dispute it I could be messing around with this for up to 8 weeks. So I told her if she wants it to come and get it otherwise I will cancel the sale and will re-list it. I know it's letting her off the hook but I want the cage gone.:mad::mad::mad: Some people really **** me off:o
Outlaw
17th February 2009, 12:35 AM
i need a cage actually... how much do you think to courier up to the GC?
Outlaw
17th February 2009, 12:36 AM
woops forgot the smilies
:angel: :angel: :angel: :angel: :angel: :angel:
:D :D :D :D :D :D
Reads90
17th February 2009, 05:27 AM
mmm i know what you mean . Does my head in n. You say pick up and then some one buys it and you have to spend $20 buying stuff to pack it up and send it by courier. :mad::mad:.
Lotz-A-Landies
17th February 2009, 05:42 AM
And you can't give her a negative rating.
You still have to pay the listing and other ebay fees.
You can charge her post and packaging fees. Include all the labour it takes you to disassemble and package at at least the hourly rate that you get while at work.
Or
Send it to her assembled by courier. I bet she declines the courier fees
Blknight.aus
17th February 2009, 06:06 AM
send it by a Cash on delivery service.
werdan
17th February 2009, 06:07 AM
Your problem is you don't see this problem as an opportunity. Tell her it costs $5000 which is why you marked it as 'pick up only'. :twisted:
Redback
17th February 2009, 06:27 AM
C.O.D
Bundalene
17th February 2009, 06:40 AM
Hi, an easy answer - it will take 2 minutes.
Get a tape measure and measure the dimensions - guess the weight as it doesn't matter.
Go to Smart Send on the Web, type in the information - your post code, their post code, the dimensions and out comes a quote. (Smart Send use Allied Couriers and are door to Door)
Reply with courier company and cost and you have completed your more than obligations, also advise that you can't disassemble it as per Ebay description.
I get this sort of issue all the time and it is surprising how ofter people pay ridiculous prices for transport - but be honest with the quote.
Erich
Bundalene
17th February 2009, 06:42 AM
send it by a Cash on delivery service.
If you send it COD and they don't pick it up you may also have to pay for the return freight.
Erich.
abaddonxi
17th February 2009, 08:04 AM
Go to the dispute resolution console - search for it through Ebay help.
There is a category for dissolving a completed auction for situations like this.
It takes a week or two, but you don't get charged the final value fee on the auction.
Simon
chunk
17th February 2009, 09:44 AM
Hi, an easy answer - it will take 2 minutes.
Get a tape measure and measure the dimensions - guess the weight as it doesn't matter.
Go to Smart Send on the Web, type in the information - your post code, their post code, the dimensions and out comes a quote. (Smart Send use Allied Couriers and are door to Door)
Reply with courier company and cost and you have completed your more than obligations, also advise that you can't disassemble it as per Ebay description.
I get this sort of issue all the time and it is surprising how ofter people pay ridiculous prices for transport - but be honest with the quote.
Erich
Hi Eric thanks for your help, I just got a quote to send the bird cage as is 176cm x 91cm x 113cm $762 if I pull it apart $136 plus then I have to find packaging and have to wait around for the courier to pick it up, they can only give a 4 hour window. For another $100 she could buy a brand new one delivered from Sydney.
Tank
17th February 2009, 11:33 AM
Last week I put a large bird cage for sale on Ebay starting at $100 pick up only. On Friday I get a message from a girl in Victoria " How much to pull the cage apart and have it sent by courier" I told her that it was pickup only and that it would cost way to much to send it by courier.
So on Friday night I checked my listing and the same girl has put a bid on it. Any way the auction ended Saturday night and she won, so I sent the invoice off straight away, tonight I get a message from this girl asking me to get a quote from a courier to ship it to Melbourne. So basically what she wants me to do is pull the cage apart, find some large boxes and pack it up, get it weighed and then chase up couriers for quotes.
Now she wants me to do all that and then when the Quote comes in to high she probably won't want to pay for it anyway. So I have checked out my options with Ebay, if I dispute it I could be messing around with this for up to 8 weeks. So I told her if she wants it to come and get it otherwise I will cancel the sale and will re-list it. I know it's letting her off the hook but I want the cage gone.:mad::mad::mad: Some people really **** me off:o
Don't take this the wrong way, but as you know eBay ads go worldwide, it is very rare that you will find a local buyer through ebay.
When I am looking to buy on eBay I just pass straight over any item that says "Pick-up only", unless the ad states that bidder/winner MUST arrange own Courier/Transport at their cost, I know this still has problems, but if you want to make a sale of an Item as large as you have described, you may have to reach a compromise.
It is the responsibility of the Buyer to totally make arrangements for pick-up and transport in this case. I bought an Army W/shop trailer from S.E. Qld., I arranged for a courier to p/up from seller at sellers convenience, and deliver it to Sydney where I picked it up and paid, both seller and buyer were happy with that deal.
Even if someone was fairly close that bought it you would still have to be there when they picked it up and you would probably have to help them load it onto a trailer or truck, selling large items on eBay can be a pain, I know, Regards Frank.
p38arover
17th February 2009, 12:47 PM
Often eBay sales are a pain in the proverbial owing to the hassle of packing odd-shaped/bulky items. Often, I just dump the item I have or give it away rather than go through the hassles of selling on eVilBay.
Why is it always buyers from a fair distance away that want stuff even though you specify local pickup?
isuzurover
17th February 2009, 04:03 PM
Speaking as a buyer... Most of the good stuff is "over east". It really annoys me when I see items for sale which could easily be posted (e.g. a chainsaw), with Pick up Only. Most people are happy to pay a reasonable packaging/handling fee.
When I am selling items, I offer postage if possible.
45tr0
17th February 2009, 04:19 PM
Why is it always buyers from a fair distance away that want stuff even though you specify local pickup?
I know from experience that my ebay activity has trebled since I moved to the Pilbara - buying things online is a necessity of life up here because of the lack of shops and tyranny of distance - without ebay my landrover would be shy quite a few parts! If an item is local pickup and I have no other lead, I'll contact the seller and offer to organise my pick up by courier.
The hood bows I bought from Outlaw last year cost me $180 in shipping from Gold Coast to Hedland - he was good enough to bung them all in a bicycle box for me and I organised Toll Pickup. :)
rovercare
17th February 2009, 06:56 PM
Ebay is the sole reason I have an ABN and TNT freight account;)
mike 90 RR
17th February 2009, 09:46 PM
Ebay is the sole reason I have an ABN and TNT freight account;)
You gotta get out more :p
V8Ian
17th February 2009, 10:23 PM
I know from experience that my ebay activity has trebled since I moved to the Pilbara - buying things online is a necessity of life up here because of the lack of shops and tyranny of distance - without ebay my landrover would be shy quite a few parts! If an item is local pickup and I have no other lead, I'll contact the seller and offer to organise my pick up by courier.
The hood bows I bought from Outlaw last year cost me $180 in shipping from Gold Coast to Hedland - he was good enough to bung them all in a bicycle box for me and I organised Toll Pickup. :)
Land Rover Dealer in Broome, Karratha......CLOSED
Newbs-IIA
18th February 2009, 12:57 AM
"how much $$$ and could you organise transport from brisbane to Hobart for this Series IIA which is not running?"
Hope I never get this question asked of me...
rovercare
18th February 2009, 09:07 AM
You gotta get out more :p
Why?, I don't buy I sell;)
chunk
14th March 2009, 09:24 AM
Well the saga has finally ended, after 4 weeks of stuffing around with this woman in Victoria I have had enough and pulled the pin. I took Bundalene's advice (thanks Erich) and got a quote to deliver the cage to Baxter Vic. $140 if someone there to assist courier and $293 if not.
Four days later I get a reply to say that ok but she need an exact date and time of delivery, so I emailed back same day that it was not possible to give an exact time and date. Three days later get another email, have you got quote for delivery. I emailed back same day and told her again.
Five days later still NO REPLY, so I lodge a dispute with ebay. Four days after that still NO REPLY SO I end the auction and sent a non payer strikeand relisted the cage.
Three days later (Tuesday) I get an email stating that it's my fault because I'm not answering her emails and I've done the wrong thing and to please phone her to discuss it.
My wife rang her as soon as she saw the email, no answer so left a message that we were quite happy to sell the cage to her and to ring us, that was Wednesday night. She rang her again Wednesday twice in the morning, twice in the afternoon and twice again in that night, left message every time still no reply.
I then rang her again on Thursday morning twice still no answer. anyway Thursday lunch time someone bought the cage. So I emailed her and told her that the cage was now sold. I also said that as a gesture of good will I would remove the non paying strike at a financial lose to myself.
It's now Saturday 10:15 am "STILL NO REPLY"!!!! I have'nt removed the strike yet so maybe I won't.:twisted: The cage sold for $20 more the second time around and there picking it up tomorrow. I won't get caught again;)
fraser130
14th March 2009, 09:52 AM
I know the feeling, I have a coleman 3 burner stove on evilbay ATM, I have "pick up only" in HUGE letters, and I've had 3 emails asking if I'll post it to various locations!
I hate the way you have to deal with the lowest common denominator.
Actually, I should pop it in the marketplace alerts I guess!;)
Fraser
V8Ian
14th March 2009, 10:05 AM
If you 're not prepared to co-operate by freighting why use E-bay? May as well stick a note up at the local shop or advertise in your local rag :confused:
willem
14th March 2009, 10:18 AM
Hi, an easy answer - it will take 2 minutes.
Get a tape measure and measure the dimensions - guess the weight as it doesn't matter.
Go to Smart Send on the Web, type in the information - your post code, their post code, the dimensions and out comes a quote. (Smart Send use Allied Couriers and are door to Door)
Reply with courier company and cost and you have completed your more than obligations, also advise that you can't disassemble it as per Ebay description.
I get this sort of issue all the time and it is surprising how ofter people pay ridiculous prices for transport - but be honest with the quote.
Erich
Wise advice, Erich!
Willem
chunk
14th March 2009, 01:52 PM
If you 're not prepared to co-operate by freighting why use E-bay? May as well stick a note up at the local shop or advertise in your local rag :confused:
Only a stupid person would bid on an item that was pick up only without asking the seller first if they are prepared to freight. In fact she did ask if I would freight and I told her no as it would be to expensive as the cage weighed 50 kg and she still bid on it.
Would you buy a bird cage for $100 and then pay another $140 for freight, when you could go to the local pet shop and buy a brand new one for the same price. I wouldn't and in the end neither would she.
And the $140 freight was only if someone was at both addresses to help the courier lift it on and off the truck, otherwise it was $293 freight.
Not everything is black and white people have there reasons why they ask for pick up only. They may old, disabled, sick or just don't want the hassle.
p38arover
24th March 2009, 07:35 PM
If you 're not prepared to co-operate by freighting why use E-bay? May as well stick a note up at the local shop or advertise in your local rag :confused:
That's too narrow a view.
My local paper goes straight into the recycling bin and my local shop isn't necessarily my neighbour's preferred shop.
I don't always want to ship stuff that's a pain to pack so I advertise pick up only.
rmp
24th March 2009, 08:44 PM
I had a item specified pickup only. 4 bidders. I then answered an unrelated question and 1 bidder dropped out saying the description had changed. It hadn't.
What had happened was that the bidder was using an iPhone app which hadn't showed it was pickup only. When he finally saw the item on a proper computer he realised and dropped out, thinking I'd changed it when in fact it was his app not giving him all the info.
Although I'd put pickup only I would have shipped it if someone really wanted it, but I'd have preferred not to hence the "pickup only" tag. So if you really want something, do ask. They can only say no.
abaddonxi
24th March 2009, 09:19 PM
<snip>
Although I'd put pickup only I would have shipped it if someone really wanted it, but I'd have preferred not to hence the "pickup only" tag. So if you really want something, do ask. They can only say no.
Snip, same here. I don't want to pack and post, but I will if they're convincing enough.
Got burned on it recently, bloke decide the speakers weren't quite what he wanted. All kinds of threats via email. What could I say? I told you that they were forty years old, and broken.
I should've followed the rule, more than three question, time to block that bidder permanently.
That's the problem with ebay questions, half the time you get that loony feel rising off the email and it's easier to block them than it is to answer the question.
The other problem with the postage thing is that when I list I either have to specify way too much information about the packaging, and dimensions, and weight and all that palaver.
Or I can say pick up only.
Simon
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