wardh
10th June 2009, 06:13 PM
I thought I would share this with you all.
My Tdv6 S is approching the end of its factory warranty and the 96k service was about due so I thought I would go over the vehicle with a fine tooth comb and see if I could find anything that could reasonably be claimed repaired or replaced before the end of the factory warranty.
Earlier my LR service centre had explained that it was easier to fix things under the factory warranty period as this involves less red tape and paperwork rather than when the extended warranty I have for the next 3 years kicks in.
I made a list of items such as drivers door seal split, loose external front pillar trims (has been an ongoing problem) plastic brackets cracked that hold the rear bumper and while under the vehicle I noticed that a fine dust was sticking to the front diff just where the axle comes out of the housing to the drivers side wheel.
LR after the list was checked said "No Problems" leave it with us some of the things will need to be ordered. We checked the front diff and it could be the seal, its not leaking at this stage but will replace it just in case.
I explained that we were going to be away for a few weeks on a trip and if the parts were in stock when we returned I would also be about due for the 96k service so they could do all the work then.
When we returned I contacted them. Service said they needed the vehicle all day and if possible could I pick it up the next day so all the work could be done. Fine! (but curious) I asked Why so long? [B]IT TAKES A WHILE TO REPLACE THE FRONT DIFF [Bthats right, there are no seals available so I now have a complete new front diff and every thing else on the list was also replaced and repaired.
Sorry for the long tail but the moral of the story is, if approching the end of your warranty check and check again your vehicle and bring even the smallest detail of a potential problem to your LR service centre's attention.
I'm more than happy with the result I had but still gob smacked that a seal perhaps $10 worth is not available for the axle to diff which therefore required the entire diff to be replaced.
Thanks for "No Problem" Warranty.
My Tdv6 S is approching the end of its factory warranty and the 96k service was about due so I thought I would go over the vehicle with a fine tooth comb and see if I could find anything that could reasonably be claimed repaired or replaced before the end of the factory warranty.
Earlier my LR service centre had explained that it was easier to fix things under the factory warranty period as this involves less red tape and paperwork rather than when the extended warranty I have for the next 3 years kicks in.
I made a list of items such as drivers door seal split, loose external front pillar trims (has been an ongoing problem) plastic brackets cracked that hold the rear bumper and while under the vehicle I noticed that a fine dust was sticking to the front diff just where the axle comes out of the housing to the drivers side wheel.
LR after the list was checked said "No Problems" leave it with us some of the things will need to be ordered. We checked the front diff and it could be the seal, its not leaking at this stage but will replace it just in case.
I explained that we were going to be away for a few weeks on a trip and if the parts were in stock when we returned I would also be about due for the 96k service so they could do all the work then.
When we returned I contacted them. Service said they needed the vehicle all day and if possible could I pick it up the next day so all the work could be done. Fine! (but curious) I asked Why so long? [B]IT TAKES A WHILE TO REPLACE THE FRONT DIFF [Bthats right, there are no seals available so I now have a complete new front diff and every thing else on the list was also replaced and repaired.
Sorry for the long tail but the moral of the story is, if approching the end of your warranty check and check again your vehicle and bring even the smallest detail of a potential problem to your LR service centre's attention.
I'm more than happy with the result I had but still gob smacked that a seal perhaps $10 worth is not available for the axle to diff which therefore required the entire diff to be replaced.
Thanks for "No Problem" Warranty.